Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Delivery takes 1 to 5 working days.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Shipping charges are calculated based on the order price. 

Any orders above R800 will not pay for shipping and it will be delivered for free. 

Any orders below R800 will pay a R99 shipping fee for the delivery of the product. 

How do you check the status of your order?

When your order has been shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@7thpsycho.coffee with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@7thpsycho.coffee  If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.  Items sent back to us without first requesting a return will not be accepted.