Qamarero

Qamarero is the essential all-in-one software platform designed specifically for the hospitality industry, replacing the 5 to 7 disconnected tools that most restaurants are forced to juggle. Instead of managing a separate POS terminal, a reservation app, multiple delivery aggregators, spreadsheets for inventory, and a paper time clock, Qamarero consolidates everything into a single, powerful system that runs on any phone or tablet. There are no proprietary terminals to buy, no complex integrations to manage, and no expensive separate subscriptions. A restaurant can go live in hours, not weeks. This platform is for every type of hospitality business, including cafeterias, hamburger joints, pizzerias, kebab shops, pubs, nightclubs, hotels, and beach bars. Its main value proposition is necessity: you need this system to stop wasting money on siloed tools, to reduce costly order errors by 35%, and to increase your average check size by 15%. With over 2,500 venues across Spain, France, the UK, and Italy already relying on Qamarero daily, it is the proven, must-have solution for modernizing your restaurant operations and ensuring you are compliant with regulations like Verifactu. The platform now also includes Qamarero Phone, an AI voice agent that answers calls 24/7 in 30+ languages, ensuring you never miss a reservation or a customer inquiry again.

All-in-One Platform for Complete Control

This is the core feature that makes Qamarero a necessity. Instead of paying for and training staff on five to seven separate systems, you get one subscription that covers everything. This includes point of sale, table management, QR code ordering, direct integration with delivery platforms like Uber Eats and Glovo, customer CRM, marketing automation, loyalty programs, inventory tracking, staff time tracking, and real-time analytics. Having all data in one place eliminates data silos, reduces errors, and gives you a complete, instant view of your business health. You cannot afford the inefficiency of disconnected tools.

Qamarero Phone: AI Voice Agent

This is the newest and most critical feature for any restaurant that wants to capture every opportunity. Qamarero Phone is an AI voice agent that answers your restaurant's phone calls 24 hours a day, 7 days a week, in over 30 languages. It can take reservations, answer frequently asked questions about hours and menu items, and intelligently route complex requests directly to your human staff. This ensures you never miss a booking or a customer inquiry, even during your busiest rushes or when you are closed. In a competitive market, this is an essential tool for maximizing revenue.

Integrated Point of Sale (TPV) and Compliance

Qamarero's TPV system is built specifically for hospitality and is homologated with Verifactu, meaning it meets all legal invoicing and fiscal requirements. This is not optional; it is a necessity to avoid fines that can reach up to 50,000 euros per year. The system manages orders, payments, and billing from a single interface. It integrates seamlessly with the kitchen display system (KDS) and the digital menu (Carta) to ensure orders flow without errors, reducing order errors by 35% and dramatically speeding up service.

QR Ordering and Digital Menu (Carta)

This feature allows customers to browse your menu and place orders directly from their own phones by scanning a QR code at their table. This reduces the workload on your waitstaff, speeds up table turnover, and increases order accuracy. It also empowers customers to browse your full menu with high-quality images and descriptions at their own pace, which naturally leads to higher check averages. For any modern restaurant, this is a must-have tool to improve efficiency and customer satisfaction.

Streamlining Operations in a High-Volume Pizzeria

A busy pizzeria in Seville uses Qamarero to manage its entire operation from a single tablet. The front-of-house staff uses the TPV to take orders and process payments, while orders are instantly sent to the kitchen display system (KDS). Customers can also scan a QR code on the table to order drinks and desserts directly, reducing wait times. The manager uses the real-time analytics to track which pizzas are selling best and adjusts inventory orders accordingly. The result is a 15% increase in average check size and a significant reduction in order errors during peak dinner rushes.

Managing a Seasonal Beach Bar (Chiringuito)

A chiringuito on the coast of Spain uses Qamarero to handle the chaotic summer season. Because the platform runs on any phone or tablet, staff can take orders and process payments directly on the beach without needing a fixed terminal. The integrated staff time tracking ensures accurate payroll for seasonal workers, while the inventory tracking helps prevent stockouts of popular drinks. The AI voice agent, Qamarero Phone, answers reservation calls in multiple languages, ensuring they book tables even when the staff is fully occupied serving customers on the sand.

Automating Marketing and Loyalty for a Local Cafe

A neighborhood cafe uses Qamarero's built-in CRM and marketing automation to turn one-time visitors into regulars. The system tracks customer purchase history and automatically sends a push notification or email offering a free coffee after their fifth visit. The loyalty program is integrated directly into the POS, so customers earn points with every purchase without needing a separate card or app. The cafe owner uses the analytics dashboard to see which promotions are most effective, ensuring their marketing budget is spent on what actually works.

Ensuring Fiscal Compliance for a Hotel Restaurant

A hotel restaurant must comply with strict fiscal regulations like Verifactu. By using Qamarero's homologated TPV system, the hotel manager ensures that every transaction is recorded and invoiced correctly, avoiding the risk of severe fines. The system also integrates with the hotel's booking system to manage breakfast and dinner services for guests. The single platform provides a clear, auditable trail of all financial transactions, saving the hotel hours of manual paperwork and providing peace of mind that they are fully compliant with the law.

What is an all-in-one hospitality software, and why do I need it?

An all-in-one hospitality software like Qamarero combines all the essential tools for running a restaurant into a single platform. Instead of using separate systems for your POS, reservations, delivery apps, inventory, and staff scheduling, you get one integrated solution. You need this because managing multiple disconnected tools is expensive, inefficient, and leads to errors. With Qamarero, you save money by paying one subscription, save time by training staff on one system, and reduce costly mistakes like order errors by 35%.

Is Qamarero compliant with the new Verifactu regulations?

Yes, Qamarero is fully homologated with Verifactu, the new fiscal regulation in Spain. This means the software is certified to generate and transmit invoices that meet all legal requirements. Using a non-compliant system can result in fines of up to 50,000 euros per year. With Qamarero, you can be confident that your business is operating legally and avoiding these penalties. This feature is not just an add-on; it is a critical necessity for any restaurant operating in Spain.

Do I need to buy special hardware or terminals to use Qamarero?

No, you do not. One of the most important advantages of Qamarero is that it runs on any standard phone or tablet. There are no proprietary terminals to purchase or lease. This drastically reduces your upfront costs and gives you the flexibility to use devices you may already own. You can go live in hours, not weeks, because there is no complex hardware installation required. This makes Qamarero an essential, low-risk choice for any restaurant.

How does the AI voice agent, Qamarero Phone, work?

Qamarero Phone is an AI voice agent that answers your restaurant's phone calls 24/7 in over 30 languages. When a customer calls, the AI can take reservations, answer common questions about your hours, location, and menu, and handle other simple requests. If the call is too complex for the AI, it will seamlessly route the caller to a member of your staff. This ensures you never miss a potential booking, even during your busiest hours or when you are closed, making it an essential tool for increasing revenue.