A tiny help desk for your site

A chat widget your visitors actually use, one inbox for you, and email that catches everything when you're away.

No form. The button is the product.

The tinyhelp desk inbox: Priya Sharma online now with two unread messages, more conversations waiting below, an Expired section tidying old threads away — and, on larger screens, Sarah Mitchell's solved conversation open with her details alongside.

Your visitors just chat

No ticket number, no “submit a request” form to abandon. The widget sits quietly in the corner of your site, and when someone has a question they just start typing — presence dot on, teaser card open, reply already loading.

The tinyhelp widget in a page corner: a teaser card with John's reply — 'Just sent the exact snippet to paste — two minutes, tops.' — beside the round launcher with a green presence dot and an unread badge.

One inbox that tidies itself

Unread stays pinned at the top so nothing gets missed. Conversations nobody’s chasing quietly sink into Expired on their own. Mark one Done, and it’s actually done — no relitigating a closed thread by accident.

The desk inbox sorting itself: Priya Sharma under 'Online now' with unread badges, five more under 'Away', and two old conversations tucked into a collapsed 'Expired' section.

Email is a first-class citizen

Step away and tinyhelp emails you instead of leaving a visitor hanging — reply straight from your inbox and it lands back in the chat. If the visitor’s already gone, they get the reply by email, and whatever they write back threads straight into the same conversation. Nobody loses the thread.

A conversation with Dana Kowalski: she asks what happens when John is away from the computer, he explains it turns into email, and her next reply — sent from her phone's email app — threads straight back in, marked with a little envelope.

Help desks got big. This one got tiny.