Your visitors just… chat
No ticket number, no “submit a request” form to abandon. The widget sits quietly in the corner of your site, and when someone has a question they just start typing — presence dot on, teaser card open, reply already loading.
A chat widget your visitors actually use, one inbox for you, and email that catches everything when you're away.
No form. The button is the product.
No ticket number, no “submit a request” form to abandon. The widget sits quietly in the corner of your site, and when someone has a question they just start typing — presence dot on, teaser card open, reply already loading.
Unread stays pinned at the top so nothing gets missed. Conversations nobody’s chasing quietly sink into Expired on their own. Mark one Done, and it’s actually done — no relitigating a closed thread by accident.
Step away and tinyhelp emails you instead of leaving a visitor hanging — reply straight from your inbox and it lands back in the chat. If the visitor’s already gone, they get the reply by email, and whatever they write back threads straight into the same conversation. Nobody loses the thread.
Help desks got big. This one got tiny.