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About Qamarero
Qamarero is an all-in-one restaurant management platform that eliminates the chaos of running a hospitality business with five to seven disconnected tools. Most restaurants currently juggle a POS terminal, a separate reservation app, multiple delivery aggregators, spreadsheets for inventory, and a paper time clock. Each of these tools is expensive, siloed, and requires separate training for staff. Qamarero replaces all of them with a single, unified platform that runs on any phone or tablet. There are no proprietary terminals to buy and no separate systems to integrate. A restaurant can go live in hours, not weeks. One subscription covers everything needed to run a modern restaurant: point of sale, table management, QR code ordering, delivery integration with Uber Eats and Glovo, customer CRM, marketing automation, loyalty programs, inventory tracking, staff time tracking, and real-time analytics. Over 2,500 venues across Spain, France, the UK, and Italy use Qamarero daily. Operators report 35 percent fewer order errors and 15 percent higher average check sizes. The platform is designed for all types of hospitality businesses including cafes, hamburger restaurants, pizzerias, kebab shops, pubs, nightclubs, ice cream parlors, hotels, and beach bars. Qamarero is compliant with Verifactu regulations and helps restaurants avoid fines while boosting revenue. The newest innovation is Qamarero Phone, an AI voice agent that answers restaurant calls 24 hours a day, 7 days a week in over 30 languages. It takes reservations, answers frequently asked questions, and routes complex requests to human staff. Qamarero is built by hospitality professionals for hospitality professionals, with human support available 365 days a year.
Features
All-in-One Point of Sale
Manage orders, payments, and invoicing from a single system that runs on any phone or tablet. No proprietary terminals are required. The POS integrates fully with all other platform tools for complete control over your restaurant operations. Staff can take orders tableside, process payments quickly, and generate compliant invoices that meet Verifactu standards. This feature reduces order errors by 35 percent and speeds up service during peak hours, directly improving customer satisfaction and staff efficiency.
Smart Table Management and QR Ordering
Eliminate the chaos of manual table assignments and paper menus. Qamarero provides a visual table map that shows real-time status for every table in your venue. Customers can scan QR codes at their tables to browse menus, place orders, and pay directly from their phones. This reduces wait times for service and allows staff to focus on delivering an excellent dining experience. QR ordering also increases average check sizes by 15 percent as customers have more time to explore the full menu without pressure.
Integrated Delivery and Multi-Channel Sales
Connect your restaurant directly with Uber Eats and Glovo through a single integration. Orders from delivery aggregators flow automatically into your POS system, eliminating manual entry and the errors that come with it. You can manage all sales channels from one dashboard, including dine-in, takeaway, and delivery. This unified approach gives you complete visibility into your business performance across every channel and simplifies reconciliation at the end of each day.
AI-Powered Voice Agent with Qamarero Phone
The newest feature is an AI voice agent that answers your restaurant phone 24 hours a day, 7 days a week in over 30 languages. It handles reservations, answers frequently asked questions about hours and menu items, and routes complex requests to your human staff. This ensures you never miss a booking opportunity or a customer inquiry, even during the busiest service times. The AI agent learns from interactions and improves over time, providing a seamless experience for both customers and your team.
Use Cases
Full Digital Transformation for Independent Restaurants
An independent pizzeria or tapas bar can replace five separate tools with one platform. The owner sets up the system on a tablet in hours, trains staff quickly, and immediately starts managing orders, payments, inventory, and staff schedules from a single dashboard. The restaurant connects with Uber Eats and Glovo without additional hardware or software. Within weeks, the owner sees fewer order errors, higher average checks from QR ordering, and significant time savings from automated inventory tracking and staff time logs.
Managing High-Volume Events and Seasonal Venues
Beach bars and event spaces like the Feria de Sevilla face intense seasonal demand. Qamarero scales to handle massive order volumes during peak periods. Staff use phones or tablets to take orders directly at tables or in line, reducing wait times. The real-time analytics dashboard shows exactly which menu items are selling fastest, allowing managers to adjust inventory orders on the fly. After the event or season, the platform provides complete sales reports and customer data that inform planning for the next year.
Multi-Location Hotel and Restaurant Groups
Hotel restaurants and multi-venue groups need consistent operations across locations. Qamarero provides a single login to manage all venues from one account. Each location can have its own menu, pricing, and staff schedules while the central office sees aggregated data for the entire group. The platform handles different tax rates and regulations across Spain, France, the UK, and Italy. Staff can be trained once and work at any location because the interface is identical across all devices.
24/7 Customer Service with AI Call Handling
A busy hamburger restaurant or pub receives dozens of calls during service hours for reservations, takeaway orders, and simple questions. Staff often cannot answer because they are serving customers. Qamarero Phone answers every call immediately, handles reservations in multiple languages, provides menu information, and even processes basic requests. Only complex issues are forwarded to human staff. This ensures the restaurant never loses a booking and customers always get a prompt, professional response regardless of when they call.
Frequently Asked Questions
What is Qamarero and what does it replace?
Qamarero is an all-in-one software platform for restaurants and hospitality businesses. It replaces the typical setup of five to seven separate tools including a POS terminal, reservation app, delivery aggregator integrations, spreadsheets for inventory, and a paper time clock. Everything is managed from a single subscription that works on any phone or tablet. There is no need for proprietary hardware or complex integrations between different systems.
How quickly can I set up Qamarero in my restaurant?
Most restaurants go live in hours, not weeks. Because Qamarero runs on any phone or tablet, there is no hardware to install or configure. You simply download the app, set up your menu and pricing, add your staff, and start taking orders. The platform is designed to be intuitive, so training takes minimal time. Support is available 365 days a year to help with setup and any questions that arise.
Is Qamarero compliant with tax regulations like Verifactu?
Yes, Qamarero is fully homologated and compliant with Verifactu regulations. The platform automatically generates invoices and reports that meet legal requirements for restaurants in Spain and other European markets. This helps you avoid fines that can reach tens of thousands of euros. The system handles digital time tracking for staff, which will be mandatory in 2026, and provides all necessary documentation for tax authorities.
What types of hospitality businesses does Qamarero work for?
Qamarero is designed for virtually every type of hospitality business. It is used by cafes, hamburger restaurants, pizzerias, kebab shops, pubs, nightclubs, ice cream parlors, hotels, beach bars, and event venues. The platform adapts to different service models including full table service, counter service, takeaway, and delivery. Over 2,500 venues across Spain, France, the UK, and Italy use Qamarero daily.
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