“We engaged Philip during a particular busy time at the beginning of the pandemic. He quickly became an extension of our company and the project we were working on. He's just so helpful, efficient and an absolute pleasure to work with. ”
Philip Stubbs
Manchester, England, United Kingdom
2K followers
500+ connections
2K followers
500+ connections
About
I improve forecasting, resource planning & analysis insight within customer operations…
Activity
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Diving into "Mastering Modern Time Series Forecasting" by Valeriy Manokhin, PhD, MBA, CQF I AM NO WAY INCENTIVIZED TO POST THIS... Even though…
Diving into "Mastering Modern Time Series Forecasting" by Valeriy Manokhin, PhD, MBA, CQF I AM NO WAY INCENTIVIZED TO POST THIS... Even though…
Liked by Philip Stubbs
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Absolutely over the moon to have been named the award winner in the Best Practice in Planning 2025 category with The Forum last Tuesday in Newcastle!…
Absolutely over the moon to have been named the award winner in the Best Practice in Planning 2025 category with The Forum last Tuesday in Newcastle!…
Liked by Philip Stubbs
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Customer Strategy & Planning 2025 has been a fantastic example of how we at The Forum demonstrate our strategic vision of Raising Standards. This…
Customer Strategy & Planning 2025 has been a fantastic example of how we at The Forum demonstrate our strategic vision of Raising Standards. This…
Liked by Philip Stubbs
Experience
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Education
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Lancaster University Management School
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Licenses & Certifications
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PRINCE2® Practitioner Certificate in Project Management
BCS, The Chartered Institute for IT
Issued Expires
Publications
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One-day Ahead Demand Forecasting in the Utility Industries
Journal of the Operational Research Society
This paper describes two case studies of short-term demand forecasting for the utilities, water and gas, linked to earlier research in similar contexts. In both cases the forecast of demand has important consequences for the operations and control of productive capacity. It is shown that in these two cases extrapolative methods based on the past data history alone are outperformed by more complex multivariate approaches that include information on the effects of weather. The paper concludes…
This paper describes two case studies of short-term demand forecasting for the utilities, water and gas, linked to earlier research in similar contexts. In both cases the forecast of demand has important consequences for the operations and control of productive capacity. It is shown that in these two cases extrapolative methods based on the past data history alone are outperformed by more complex multivariate approaches that include information on the effects of weather. The paper concludes with a discussion of how an organization with an important short-term forecasting problem should go about selecting an appropriate forecasting method.
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Recommendations received
6 people have recommended Philip
Join now to viewMore activity by Philip
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“There are no jobs out there!" I hear it every week. And I get why people believe it. You’re applying into the void. Getting ghosted after final…
“There are no jobs out there!" I hear it every week. And I get why people believe it. You’re applying into the void. Getting ghosted after final…
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Quickwire x RICOMAN! Thank you eFIXX - The Electricians’ Channel, for the video!
Quickwire x RICOMAN! Thank you eFIXX - The Electricians’ Channel, for the video!
Liked by Philip Stubbs
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Back home now and reflecting on a great day and night at The Forum's Customer Strategy and Planning event and awards celebration. A big thank you to…
Back home now and reflecting on a great day and night at The Forum's Customer Strategy and Planning event and awards celebration. A big thank you to…
Liked by Philip Stubbs
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Forecasting & resource planning for customer operations – we can help you achieve better CX, EX, revenue & cost control Effective forecasting and…
Forecasting & resource planning for customer operations – we can help you achieve better CX, EX, revenue & cost control Effective forecasting and…
Shared by Philip Stubbs
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The Forum and the 2025 Awards Party is under way😎😎🕺🕺
The Forum and the 2025 Awards Party is under way😎😎🕺🕺
Liked by Philip Stubbs
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I have made it to Indianapolis for the Customer Experience Professionals Association (CXPA) 2025 Leaders Advance. It’s a long way to travel, but well…
I have made it to Indianapolis for the Customer Experience Professionals Association (CXPA) 2025 Leaders Advance. It’s a long way to travel, but well…
Liked by Philip Stubbs
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Accurate forecasting in customer operations isn’t a luxury… it’s an essential for strong commercial performance Within a contact centre, back office…
Accurate forecasting in customer operations isn’t a luxury… it’s an essential for strong commercial performance Within a contact centre, back office…
Shared by Philip Stubbs
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Serious FOMO today. The Forum annual conference and awards is today. After running London marathon on Sunday then the legs wouldn't have been up to…
Serious FOMO today. The Forum annual conference and awards is today. After running London marathon on Sunday then the legs wouldn't have been up to…
Liked by Philip Stubbs
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On my way to The Forum Customer Strategy and Planning 2025 in Newcastle. Just wondering if I have packed everything and whether I will still have it…
On my way to The Forum Customer Strategy and Planning 2025 in Newcastle. Just wondering if I have packed everything and whether I will still have it…
Liked by Philip Stubbs
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I've officially made it up to the North East ready for an exciting week ahead! 😁 By Friday, I'll have visited 2 award-winning contact centres…
I've officially made it up to the North East ready for an exciting week ahead! 😁 By Friday, I'll have visited 2 award-winning contact centres…
Liked by Philip Stubbs
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We just got back from my 23rd(?) THE SOCIETY OF WORKFORCE PLANNING PROFESSIONALS, LLC conference in Nashville. What a tremendous event! As always…
We just got back from my 23rd(?) THE SOCIETY OF WORKFORCE PLANNING PROFESSIONALS, LLC conference in Nashville. What a tremendous event! As always…
Liked by Philip Stubbs
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Some great roles on our website at all levels - take a look at the Jobs Page within our Resource Centre :-) Workforce Management Technical Associate…
Some great roles on our website at all levels - take a look at the Jobs Page within our Resource Centre :-) Workforce Management Technical Associate…
Liked by Philip Stubbs
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Really looking forward to Customer Strategy & Planning up in Newcastle on Tuesday 29th April where we will be joined by over 350 delegates in the day…
Really looking forward to Customer Strategy & Planning up in Newcastle on Tuesday 29th April where we will be joined by over 350 delegates in the day…
Liked by Philip Stubbs
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