Rajiv Bhatt

An excellent read from the man himself Sanket Atal - MD, Salesforce India Operations talking about how the startup ecosystem in India now is very different from what it used to be a decade ago. A number of changes have occurred for the betterment of startups - a more conducive environment, access to capital, support from the Government and initiatives which are spreading this movement to Tier-2 and Tier-3 cities! There's easy access to organisations and initiatives like nasscom TiE India Startup India Ministry of Electronics and Information Technology and several others. I feel proud that my startup Vanshiv Technologies is a part of the Salesforce Startup Program - a brainchild of Sanket and his team at Salesforce-India. Whether you're from the Salesforce ecosystem or not, this article is a great read about the ongoing evolution of the startup space - I recommend you do read it! #Startup #Salesforce #India #StartupIndia

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The launch of Salesforce’s Revenue Lifecycle Management has given birth to doubtful market sentiment: → RLM vs. CPQ → no new CPQ advancement → the death of Salesforce CPQ In my opinion, it shouldn’t be a point of debate. RLM is a smart move towards automating and managing the product-to-cash process. It caters to businesses of all sizes and industries, aiming to streamline operations across: → product/service design → price management → contract lifecycle management → configuration, quote, and order management → billing, collections, and revenue lifecycle intelligence Salesforce RLM isn't a standalone product but a suite of offerings designed to address the full revenue lifecycle for a diverse range of customers. This includes: → Salesforce CPQ → Salesforce Contracts → Salesforce Billing → And RLM itself I have written a full article explaining RLM and the operational areas it covers. Link in comments below. #salesforce #salesforcecpq #rlm

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🚀 Dive into the stream of data integration with Salesforce’s Data Cloud! 🌐🚀 Chirag Rajan reveals how streaming data can create a single source of truth across your orgs. For more insights, read the full blog by Chirag Rajan 👇  and follow me on LinkedIn for similar updates! #SalesforceDataCloud #salesforceadmin #salesforceadmins #DataIntegration

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Salesforce is propagating “CRM+Data+AI” for quite some time – Trying to tackle some of the most important aspects holistically in a single Marketecture diagram as well as pointing out some of the trends: ✔️ CRM+Data+AI does not work without having integrations. With out of the box connectors to all Salesforce products and many pre-build APIs to most common systems, I do see MuleSoft as a strategic pillar for growth mid and long term. ✔️ Its all about Data Cloud (DC) – I do expect that most Salesforce customers will provision an instance midterm.  Why? ☑️ DC is a prerequisite for Gen. AI as its storing relevant audit trail information ☑️ DC should serve to train your internal AI predictive or generative model (BYOM) ☑️ DC is feeding Salesforce Core to do proper and more accurate AI Grounding ☑️ DC should be used as your preferred Marketing Cloud segmentation engine ☑️ DC relevant data model objects can be directly used in Analytics Cloud without hitting some of the common limitations in this area ✔️ I do see a trend to use Data Cloud as the system of (referenced) records and the Salesforce Core Cloud as the system of engagement. As of today, you can already use data cloud model objects in automations, page layouts, standard reporting and more. ✔️ As we all know, Salesforce will continue to strengthen Gen AI Capabilities. We can expect that Salesforce will release different type of agents that will come with different price tags. Also, the licensing model might change to a more transparent, business outcome-based model (e.g. closed cases, closed deals). I had the feeling that sharing the below Marketecture and trends would help people in the community to accelerate the architecture wise understanding of what “CRM+Data+AI” means and what dependencies exist. Please do consider that the diagram was created to facilitate the understanding – its not aiming to be complete. You are invited to share this post in case you like it. #SalesforceArchitecture, #DataCloud, #Agentforce, #MuleSoft

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The extreme arrogance of the #NDIABoard. No business case. But as the #EY report hints at, the total cost of this defective #Salesforce #PACE system could be in the **HUNDREDS OF MILLIONS** of dollars. AND, the #Salesforce deal ends NEXT YEAR. In my recent submission on the #NDISBill, I examined the unknown and uncapped costs of the #PACE system - and challenged the current #NDIA leadership narrative on “the business case”.👇👇👇 https://lnkd.in/dDekWjrG “From the NDIA responses to questions from the Joint Committee of Public Accounts and Audit Inquiry into Procurement at Services Australia and the NDIA. PACE Costs and Business Case… "The business case for PACE estimated a 10% reduction in cost-to-serve, or a reduction of 1.8M hours from the time it takes staff to interact with the former CRM. These savings are being reinvested in increased participant contact. That is, PACE reduces the amount of time that staff and partners spend interacting with the CRM, meaning they have more time to spend working directly with NDIS participants.” ➡️ Something doesn’t add up - a big problem for an “actuarial business”. Was there NOT a business case, as stated by the #EY report. Or WAS there a business case, as claimed by the #NDIA in evidence to questions from the Committee. Both answers cannot be true. Over to the #ANAO to investigate further in their audit on the #NDIABoard. On behalf of folks pursuing this story for years - through various Parliamentary inquiries, administrative processes and forums - with respect, #BillShorten is not the hero. The #FOI requesters are the heroes. Well told InnovationAus.com More to come. #RoboNDIS #ClassAction #RoyalCommission Mark Sweeney Mark Toomey Tony Ridley, MSc CSyP FSyI SRMCP Karen Kline Paul Flintoft Graham Taylor Samantha Connor Tara Hannon Renee F. Muriel Cummins Georgia van Toorn Peter Gregory Shirley Humphris Vinod Ralh Jordon Steele-John David Pocock Rick Morton https://lnkd.in/didGb3nj

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TDX registrations are live. https://lnkd.in/ecksRkgm Its only 2 months away. If you are not aware of what AgentForce is, you are already behind. Sign up and get your hands-on on everything AgentForce. #tdx2025 #salesforce #agentforce #mulesoft #neuraflash

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Are you ready for Salesforce Prompt Engineering? 🏎️ Can you make AI dance to your tunes? 🕺🏼 See what you can do. AGENDA ⬇️ 1. Introduction: AI in Salesforce 2. Prompt Engineering Fundamentals: Lifecycle, Few Shot Learning 3. Advanced Techniques: Scoring-Based & Coaching Prompts, Humanizing AI-Generated Emails 4. Tips & Tricks: Recency Bias, JSON Prompts, HTML Generation 5. Enhancing Effectiveness: Dynamic Locale, RAG (Retrieval-Augmented Generation), File Analysis 6. Grounding Rules: Data Privacy and Security, Ethical Considerations, and Salesforce-Specific Guidelines 7. Q&A Today at 2PM CST. Sign up here https://lnkd.in/g3VBPHDv Event sponsored by GPTfy #promptengineering #salesforce #gptfy #aicloud #genai #salescloud #servicecloud

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💡 Think Differently: Innovate and Build Unique Apps 🚀 🎬 Clip from discussion with Chirag Mehta, Founder of Satrang Technologies, an ISV partner with multiple paid apps on AppExchange. ⏳The full Video podcast will premier soon on 🔗 https://lnkd.in/gdkzhmsu #Salesforce #AppExchange #Startups #ISVs #PDOs #SFTagsPodcast

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✈️✈️✈️✈️✈️✈️✈️✈️ BIG NEWS FROM Neocol - SALESFORCE CPQ to RLM MIGRATION Neocol Launches Salesforce CPQ to Salesforce RLM Migration Framework. ✈️✈️✈️✈️✈️✈️✈️✈️ I have been inundated with the same question from existing customers, future customers and Salesforce colleagues. "Ryan - I love everything you are showing on RLM, but how do we go about migrating from Salesforce CPQ" Well some good news, now we have the answer. In the attached video you will see a presentation and demonstration of the Neocol Salesforce CPQ to RLM Migration Framework. Key takeaways - This is an opportunity to not just do a lift and shift, RLM has some powerful concepts, you should engage Neocol to look at the pain points from your CPQ implementation and wish list of use cases. - A migration starts with an implementation of Salesforce RLM, in conjunction with a "Data" migration from Salesforce CPQ. - This is a framework from Neocol, which can and will be extended to meet additional needs. Meredith Schmidt Brion Schweers Kevin Whitley Mike Aaron Scott Gualdoni Katerina Athena Mallios Rob Negohosian Lisa M. Greg Fiorindo Kevin Ryan Bill Veiga David Beebe Anthony Saarnio Kelley Beal Joshua Keating John Cardaris Brian Wagner Annie Wright Muthu Murugan Peter Warren Brooke O'Donnell Grijalva Anthony Manfredi Wes Griffiths David Holstein, CRO, MBA Tom Knauss

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Ground your Salesforce AI prompts To prevent bad responses. Simple. Effective. Here. Built-in Support for grounding rules is now available in 1.6, our latest release. Standardize your grounding rules - You can have a set of grounding rules that can be applied consistently to any prompt. Custom grounding supported - GPTfy always let you add your grounding to the prompt, and now you can add those custom grounding rules to the set as well. That way, a repository of tried and tested ones can be selectively applied as needed. This ensures that the AI responses are in line with your internal standards for ethics, content, privacy, and security. Learn more about this new feature in our release notes for 1.6. https://bit.ly/3UjACYA #salesforce #salescloud #servicecloud #aicloud #ai #gptfy #appexchange GPTfy

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Choices about what to do, and how to do it, sometimes need to be reconsidered. For example, regional power grids displaced DIY electrical generation when people noticed shifts in the tradeoffs of cost, risk, and control. Likewise, today, for what it means to deliver the next generation of information services—for example, the newly available Salesforce Agentforce—as enterprises and other customers are noticing - public cloud providers are investing in hyperscale infrastructure - data residency and other regulations are becoming increasingly complex - real-time data handling is growing in volume - AI and machine learning are becoming more critical areas for value-add - cybersecurity, and resilience in the face of other disruptions, are demanding elevated expertise - enterprise desires for IT portfolio simplification, and for scalable and maintainable and governable data integrations, are becoming key drivers for strategic partnerships Salesforce President & Chief Engineering Officer Srini Tallapragada and team address these challenges and associated opportunities in a new white paper, "The Salesforce Platform - Transformed for Tomorrow" – in regard to which, my only suggested edit might be "…Transformed for a Future That's Now." It's not short, but it's worth the read –

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Zero-Trust Your Way to Stronger Customer Relationships. On my blog writeup on Salesforce Architects Medium Publication - See how MuleSoft helps build a secure foundation for your integration strategy. https://lnkd.in/edXfarCm

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Zero-Trust Your Way to Stronger Customer Relationships. On my blog writeup on Salesforce Architects Medium Publication - See how MuleSoft helps build a secure foundation for your integration strategy. https://lnkd.in/dxY4tHG3

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Quintessentially, the leader in lifestyle management, sought to elevate their service standards by improving how they connect with members and provide personalized service. OSF Digital delivered a digital portal built on Salesforce Experience Cloud, providing Quintessentially with a streamlined platform that centralizes communication, ensures data consistency, and enables seamless interactions between members and Lifestyle Managers. Discover how this transformation empowers Quintessentially to expand their client base, increase sales, and strengthen corporate partnerships. Want to learn more? Read the details in our latest case study! https://lnkd.in/gFvpHcBa #ExperienceCloud #SalesforcePartners #LuxuryService #Hospitality #DigitalTransformation #CustomerExperience

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Salesforce is one of the most innovative business platforms with enormous potential for customer success. Many customers are seeing the continuous improvement in the business benefits. To reach the optimal return on investment, LTIMindtree has created a methodology called Value Orchestration, aiming to reveal and recommend focus areas in for example user or capability adoption, as well as for instance DevOps process optimization. Whether optimizing for efficiency or enabling for AI use cases, the methodology can well speed up the ROI boost. If you are going to attend #Dreamforce, come and talk more with our experts!

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🤩 Discover how CoreALM transformed their testing processes by leveraging Tricentis #Tosca to automate complex end-to-end scenarios with #SAP Fiori and Ariba. From hours to minutes ⏰ hear the success story of the incredible benefits achieved through automation & witness a live demo of Tosca's ⚡ powerful capabilities! 🌟 Whether you're new to #testautomation or aiming to enhance your current practices—this session 💻 will provide valuable insights: https://gag.gl/LYE9Wl

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The clock is ticking towards Salesforce discontinuing support for Workflow Rules and Process Builder. Salesforce will be discontinuing support for Workflow Rules and Process Builder. here will be no means to upgrade your existing rules and processes and these could get left behind as Salesforce continually updates it's technology. There could be a serious impact on your business processes. Now is the time to combine an audit of your workflows and work out what is live, what is essential, and what is no longer required. Click the link to contact us now to discuss what you need to do and how we can help you: https://bit.ly/3XIdmoI

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