Rajiv Bhatt

Properly managing Salesforce data enables teams to ensure their data is accurate and reliable. Salesforce data management tools are specially designed to optimize data integration, quality, and security. Here are 8 ways they strengthen your Salesforce instance.

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Zero-Trust Your Way to Stronger Customer Relationships. On my blog writeup on Salesforce Architects Medium Publication - See how MuleSoft helps build a secure foundation for your integration strategy. https://lnkd.in/dxY4tHG3

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Part 2: How Quoting (SPQ, CPQ, VAR CPQ), Subscription Management, Billing and Invoicing and Renewals Lifecycle Management supports the revenue process. Quoting (SPQ, CPQ, VAR CPQ): 🤓 Role in RLM: Quoting solutions like Standard Price Quoting (SPQ), Configure, Price, Quote (CPQ), and Value-Added Reseller CPQ (VAR CPQ) streamline the process of generating accurate quotes and proposals for customers. These tools automate pricing, discounts, and product configurations based on customer needs. 🤝 Importance: Accurate and efficient quoting speeds up the sales cycle, reduces errors, and enhances customer confidence in pricing. Integrated quoting tools ensure consistency and accuracy, directly impacting revenue by closing deals faster. Subscriptions Management or Contract Management: 🤓 Role in RLM: Subscriptions or contract management handles the creation, modification, and renewal of customer subscriptions or contracts. It includes managing terms, conditions, upgrades, downgrades, cancellations, and more. 🤝 Importance: This component is crucial for businesses with recurring revenue models, ensuring that customers are billed correctly and on time. Effective management of contracts and subscriptions helps reduce churn, improve renewal rates, and maximize customer lifetime value. Billing and Invoicing Management: 🤓 Role in RLM: Billing and invoicing management automates the generation, delivery, and tracking of invoices. It handles one-time, recurring, and usage-based billing models, integrates with payment gateways, and manages tax calculations. 🤝 Importance: Efficient billing and invoicing reduce manual errors, ensure timely revenue collection, and improve customer transparency. It’s vital for maintaining a healthy cash flow and ensuring financial accuracy in revenue recognition. Renewals Lifecycle Management: 🤓 Role in RLM: This component manages the entire renewals process, including notifications, automated renewals, and engagement strategies for expiring contracts or subscriptions. It focuses on retaining existing customers and maintaining recurring revenue. 🤝 Importance: Renewal management is key to sustaining long-term revenue growth. By automating renewal workflows and engaging customers proactively, businesses can reduce churn and ensure consistent revenue streams. Quoting, subscription management, billing, and renewals are key parts of Revenue Lifecycle Management (RLM) that help businesses manage their revenue efficiently. Quoting tools automate pricing and proposals, speeding up sales and reducing errors. Subscription management oversees customer contracts, ensuring accurate billing and reducing cancellations. Billing and invoicing automate the payment process, improving cash flow and financial accuracy. Renewals management focuses on keeping customers subscribed, securing ongoing revenue. Together, these components streamline the revenue process and drive business growth. ▶ To keep learning, Part 3: https://lnkd.in/gyMi4cQu

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The launch of Salesforce’s Revenue Lifecycle Management has given birth to doubtful market sentiment: → RLM vs. CPQ → no new CPQ advancement → the death of Salesforce CPQ In my opinion, it shouldn’t be a point of debate. RLM is a smart move towards automating and managing the product-to-cash process. It caters to businesses of all sizes and industries, aiming to streamline operations across: → product/service design → price management → contract lifecycle management → configuration, quote, and order management → billing, collections, and revenue lifecycle intelligence Salesforce RLM isn't a standalone product but a suite of offerings designed to address the full revenue lifecycle for a diverse range of customers. This includes: → Salesforce CPQ → Salesforce Contracts → Salesforce Billing → And RLM itself I have written a full article explaining RLM and the operational areas it covers. Link in comments below. #salesforce #salesforcecpq #rlm

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Industries AI helps organizations across Salesforce's 15 industry clouds deploy ready-to-use AI to help automate time-consuming tasks. To help customers get started with Industries AI, Salesforce also launched the Industries AI Toolkit, featuring more than 100 AI capabilities and dedicated libraries with resources and use cases for every industry cloud. Learn more:

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Salesforce has received the 2023 Global Product Leadership Award in the CPQ software industry from Frost & Sullivan. Despite getting scoffed at many complexities and missing features, Salesforce CPQ has won this award, standing out for its: • innovative features • user-friendly design, and • significant impact on customer operations across industries The key highlights of this award talk about Salesforce’s: → Industry-leading CPQ software → Comprehensive Revenue Cloud portfolio → Focus on flexibility and agility → Declarative, user-friendly product design → Integration of automation and AI → Global reach and customer success → Continuous improvement and innovation → Robust financial performance → Thought leadership and market position Find the detailed report attached below: #salesforce #cpq #rlm

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Hey #Salesforce folks! Will the Manufacturing Cloud expert, please stand up? 😅 I am trying to capture business process diagram templates for all Salesforce Industry Clouds, to make available for free to the community to help drive better implementations 💪 But, as Salesforce is so big and rich in capability, I am admittedly not an expert on everything 😅 (duh!) Would anyone who actually has worked with it would be open to jumping on a 15 min call with me to review and critique what I have captured so far? I have a hierarchical diagram with 10 sub-diagrams and I captured usage of about 70 objects...

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