Customer care

10 Positive Phrases for Customer Service

Banks' loan growth at 10.7% in last fiscal year ended March 31, was slowest in nearly two decades

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Teladoc Health is hiring home-based member services specialists in the U.S. These full-time work at home positions are available now!

Turning a lead into a customer won't happen overnight. You have to create a customer journey. Part of this journey is creating an exceptional customer experience. Here are 6 strategies that you should be intentional about: 1. Treat customers with respect Sooner or later, when dealing with a large number of customers, it is inevitable to run into a disagreement that just cannot be resolved properly. Anyone who's been in business for a while has had these 'impossible' customers, and it's never…

There’s been a lot written about the shift from companies focused on customer service and support to companies focusing on customer experience. Customer experience–or, more specifically, customer…

Customer Service Training | Visual.ly

by Thomas Ripsam and Louis Bouquet There are 10 principles at the heart of any effective customer strategy. These principles are universally applicable, regardless of what industry a company operates in, whether it focuses on a business or consumer clientele, where it does business, or what products and services it offers. [...]

There is nothing more powerful than employees’ passion and initiative to make customers happy to spark long-lasting word of mouth about your brand. Your company is truly only as great as the people who embody the mission of your organization, those who go above and beyond to see the company succeed [...]

Landing the sale in your business sounds a lot easier than it is. It can be challenging for business owners to consistently make sales–which is why I've written this article.