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20 Best User Persona Examples, Templates & Tips

Written by Orana Velarde
Published at Nov 29, 2024
Edited by: Unenabasi Ekeruke
20 Best User Persona Examples, Templates & Tips

If the title of this article caught your eye, then you’ve probably been looking for information about user personas or user journey mapping techniques. Maybe you were looking for customer personas and customer journey mapping

Whichever is the case, you’ve arrived at a great place to be. 

In this article, you’ll find 20 user persona templates you can check out to use for your business.

As marketers and entrepreneurs, knowing the perfect combination of your ideal customer, target market and loyal user is key to building effective businesses with impactful marketing strategies. 

Here's a short selection of 8 easy-to-edit user persona templates you can edit, share and download with Visme. View more below:

Ready to start creating game-changing user personas? Here’s a video you should watch. It’s all about creating an effective user persona and building valuable solutions for your target audience.

Before we dive in, let’s explain what a user persona is and why it matters.

 

Table of Contents

Quick Read

  • A user persona is a semi-fictional character representing your ideal user. It helps you visualize your user’s needs, motivations and behaviors so you can create more targeted marketing campaigns and develop relevant products.
  • User personas can be goal-oriented, role-based, engagement-focused or fictional, depending on their purpose and the available data.
  • To create a user persona, research your audience, pick a template, customize the design with your data, and collaborate with your team for feedback and final reviews.
  • Visme offers customizable user persona templates that include ready-to-edit sections for demographics, goals, pain points and more. Personalize our templates to fit your brand, collaborate with your team, and share or download your user personas in multiple ways.

 

What Is a User Persona?

A user persona is a semi-fictional character representing the profile of your ideal customers. User personas are particularly useful for growing your business or improving customers’ experiences with your product or brand.

With a detailed user persona, companies can visualize the needs and motivations of their target user and build relevant connections with them. You can uncover how people search for, engage, buy, and use your products. The more you understand your audience, the easier it is to tailor your products to meet their needs.

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  • Produce beautiful, effective marketing content quickly even without an extensive design skillset
  • Inspire your sales team to create their own content with branded templates for easy customization

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What Is a Good Example of a User Persona?

To help you understand the concept better, here’s a real-life user persona example.

Meet Sarah Bradford, a user persona for Airbnb developed by UX/UI designer Renee Fok as part of her capstone project. Sarah represents young professionals who frequently organize group trips—a key customer segment for Airbnb's platform.

Through Sarah's persona, Renee uncovered a significant business challenge: Airbnb’s platform wasn't supporting group communication effectively.

While the primary booker could message hosts, other guests couldn't, creating friction in the booking experience. Introducing a group chat feature, then, could help improve the app’s user experience and overall customer satisfaction.

A well-researched user persona doesn't just show you who your customers are, it can also reveal opportunities to improve your product and grow your business.

 

What Are the Four Types of User Personas?

Made with Visme Infographic Maker

 When it comes to creating user personas, there's not just one way to do it.

There are four main types of user personas, and each helps you learn something specific about the people who use your products.

  • Goal-oriented personas focus on what users aim to achieve with your product or service. They highlight the user's primary tasks, motivations and objectives.
  • Role-based personas are defined by the user's role within an organization or context, considering the user's workflows, technical expertise and decision-making authority.
  • Engagement personas focus on how users interact with your product, including their emotional drivers, behaviors and usage patterns. They’re commonly used in marketing and UX design to optimize engagement.
  • Fictional personas (or proto-personas) are based on assumptions and early-stage research when detailed data is not yet available. They act as placeholders to guide initial design and marketing efforts until more data can refine them.

Understanding these types helps you create user personas that highlight exactly what you need to know about your customers. This way, you can build a product they'll actually want to use.

 

How to Create a User Persona

Here’s how to create a user persona:

1. Research Your Users

The foundation of any good persona is solid research. This means combining both hard data and qualitative insights to build a complete picture about your existing users. If your brand is new, conduct marketing research to create an ideal user or customer.

Set up a spreadsheet with the most important features and information about each user. This will depend on your type of persona and objective. For example, you could collect:

  • Demographic data (e.g. age, gender, location)
  • Personality traits
  • Needs and frustrations
  • Behavioral patterns
  • Tech habits

Once you have all this information, it’s time to organize it into a visual, shareable user persona.

2. Pick a User Persona Template

Starting with a template saves you time and keeps you from missing important details.

Visme offers dozens of user persona templates for various industries and purposes. You can find some of these templates later on in this article (skip to section) or access them all by logging into your Visme dashboard. Don’t have an account? Sign up here for free.

When choosing your template, think about:

  • The type of persona you're creating (goal-based, role-based, etc.)
  • Your persona's personality and needs
  • How well the design fits with your brand
  • How much editing you'll need to do

Can’t find the perfect template? Use Visme’s AI designer to create a custom design tailor-made for your unique needs.

Alternatively, you can start from scratch using a blank canvas. Visme offers all the tools you need to build the perfect user persona right inside the editor—from preset text and content blocks to shapes, arrows, lines, icons, color themes, illustrations, images and AI tools.

3. Customize the Design

This is where your research comes to life. Take that spreadsheet data, plug it into your user persona template and transform it into something visual and engaging.

You can use Visme’s AI Writer to craft compelling headings, summarize your content, make bullet points or even help you brainstorm.

After adding all the key information you gathered about your users, make it look amazing by changing colors and fonts to match your brand (Visme lets you do this with one click).

Here’s what you can do in Visme to personalize your user personas:

  • Apply your branding. Add your logo, colors and fonts to personalize the user persona according to your brand guidelines. You can do this manually or use our AI brand design tool to automatically pull your brand assets from your website and apply them to your persona.
  • Use icons to represent traits or preferences. Browse our library of free vector icons in several different styles. Use them to replace text headings and visualize sections or key points, such as social media icons, interests, habits, frustrations etc.
  • Add a ‘headshot’ to visualize your user. For the face of your persona, you have several options. Upload a photo or use Visme’s stock photo library to browse millions of options. You can also use our 3D character builder to create an avatar. Animate it for some extra personality!
  • Use data widgets. Want to show skill levels or characteristics visually? Add data widgets like radial charts and progress bars. These help make information quick to grasp and remember.
Pro Tip: Make your user persona interactive! Add links, hover effects, hotspots and even embed videos and animation. This can be useful for creating digital personas that readers can click through and explore to learn more information. For example, a team member might watch a video on the ideal user’s background or click on interests to expand information.

4. Collaborate With Your Team

To create a solid user persona, you need to get input from all your customer-facing teams, including marketing, sales and customer service.

In Visme, once you’ve finalized your persona’s design, you can invite other team members to give feedback, make edits or simply review it before sharing or printing.

Our design collaboration tools make it easy to leave comments, annotate and work simultaneously on any project. You can also use Visme’s workflow feature to assign tasks, set deadlines, track progress and set up reviews or approvals.

5. Save, Download and Share

Visme lets you share and publish your user persona in several different ways. You can:

  • Download: Save your user persona in multiple file formats, including PDF, PNG, JPG and HTML5 (offline web).
  • Generate a shareable link: Share your persona online, preserving any animation or interactivity features. Give everyone on your team access to a digital version of your user personas by sharing the link in your Slack channel, email or messenger.
  • Create an embed code: Generate a responsive or fixed-width code to embed your user persona on your website, such as an employee portal.
Pro Tip: If you share your user persona online with a live Visme link, you can also track analytics to see how many people viewed it.

 

 

20 User Persona Example & Templates

Jump to the user persona template that catches your eye or keep scrolling to see them all.

Are you running out of time or looking for a jump start on your user persona visualization? Try Visme’s AI Document Generator. Follow the chatbot instructions, input a prompt and generate a first-draft user persona in minutes. Customize it as much as you want in the Visme editor.

 

1 Code Review System User Persona Template

This persona describes beginner and novice programmers who need help writing better code faster. The design uses percentage meters to visualize the user’s technical debt. The reading order in this design is a bit different from the usual left to right, adding an interesting layer to the template.

Customize this template and make it your own!Edit and Download

 

2 Project Management Software User Persona Template

The user persona template for a project manager is visually direct and to the point. The color story grabs your attention with the bright pink over dark gray.

If you have many customer personas for your business, this template is easy to replicate and edit. Make sure to use different photos for easy browsing.

Customize this template and make it your own!Edit and Download

Hey marketers! Need to create scroll-stopping visual content fast?

  • Transform your visual content with Visme’s easy-to-use content creation platform
  • Produce beautiful, effective marketing content quickly even without an extensive design skillset
  • Inspire your sales team to create their own content with branded templates for easy customization

Sign up. It’s free.

3 Design Software User Persona Template

This marketing persona template is an excellent example of a combined user and customer persona layout.

A persona template like this one is great for crafting enigmatic storytelling and effective lead generation techniques. Everyone on the team can get valuable input for communicating with the ideal user and customer.

Customize this template and make it your own!Edit and Download

 

4 Job Board User Persona Template

Buyer personas for a specific tool they will use a few times are different from a product user whose use is constant and necessary. This example leans more toward a customer persona than a user persona. The blue color scheme makes it versatile for any industry.

Get help transforming the content from a buyer persona to a user persona with Visme’s AI Writer. Prompt the tool to adjust personality traits, features, reactions and demographics to better suit your persona.

Customize this template and make it your own!Edit and Download

 

5 Marketing Guide User Persona Template

Customer personas for services like coaching and advisory services need to be specific about what type of information you’ll be sharing with clients. With this persona marketing template, you can easily gather data to figure out the needs of the people looking for exactly what you offer. Create the customer persona around that data.

Customize this template and make it your own!Edit and Download

 

6 Parent User Persona Template

Customer archetypes are fictionally created people using data about people in general. Many people in the world fit the sample personas in this template. Are they your target market? Start here and then add more specific details to the customer journey map.

Customize this template and make it your own!Edit and Download

 

7 Marketing Manager User Persona Template

Your persona can be about different aspects of people’s lives. The data you choose to pinpoint describes where exactly you’re directing efforts.

Is their persona story about their job? Is it about their family? Or maybe it’s about aspirations and dreams? This one is about the work aspect. Tap into real needs and frustrations from the data you gathered in the marketing research using this persona map template.

Customize this template and make it your own!Edit and Download

 

8 Fitness Enthusiast User Persona Template

The fitness enthusiast customer persona describes the ideal potential buyer and user for a fitness app or fitness product. A unique design makes this template go to the next level.

You need to input the users and buyers that your team brings to life in a spreadsheet. If you’re a freelance marketer, this template is a great option to use for clients. You’ll make a positive first impression.

Customize this template and make it your own!Edit and Download

 

9 Gen Z User Persona Template

How do you fit a specific section of a generation in a customer persona archetype? You look at what content they share online and get inspiration to select colors, shapes and layouts.

Use the visuals that the archetype in the user persona would be attracted to; this also helps your marketing team know what speaks to the customer.

Customize this template and make it your own!Edit and Download

 

 

10 Health Conscious User Persona Template

Pinpointing your customer’s habits and frustrations is the key to crafting the marketing messaging for your brand. You’ll know who you’re talking to and what topics to talk about.

When everyone on your team has the same information, all the content from the website to email funnels is connected and harmonious. Use this simple user persona template to get everyone on board.

Customize this template and make it your own!Edit and Download

 

11 Millennial User Persona Template

Radial percentage gauges are an easy visual tool to measure the personality traits of a user persona. Use terms that are easy to understand without needing to ask any more questions.

Include a small sentence for further information if you need to explain more. This audience persona template design includes four radial gauges to customize with your data.

Customize this template and make it your own!Edit and Download

 

12 College Student User Persona Template

Get to know your customer’s aspirations in life and work. Their goals and dreams are where you and your brand come in.

Knowing what they want to achieve helps you create products and content that will help them thrive. Everyone needs something; user personas are the recipe for knowing what that is. This sample persona template is a great place to start.

Customize this template and make it your own!Edit and Download

 

13 Avid Shopper User Persona Template

For brands that offer specific products to solve a unique need, creating a brand persona template needs to go deeper into the details.

What drives your target market to seek out a product like yours? Are you aware of the specific needs you can fulfill? Each circle section in this brand persona template goes into the details with precision.

Customize this template and make it your own!Edit and Download

 

14 Software Developer User Persona Template

Keep your team inspired to create great content with user persona templates that deliver all the information they require and look fantastic.

Colorful designs paired with practical information help teams be more productive. They can collaborate on different types of content that aim at one main goal, reaching the real people that the user personas represent.

Customize this template and make it your own!Edit and Download

 

15 UX Designer User Persona Template

When creating user personas, think of ways to talk about their work, life issues, and other thoughts that can help shape an idea of your target market.

Use fictional quotes to represent their thoughts, with quotation mark designs in their own section of this persona UX template. You’ll have an easier time with this when you conduct customer surveys and polls.

Customize this template and make it your own!Edit and Download

 

16 ​​Reference Management Software User Persona Template

Try using a flowchart to visualize your user’s needs, starting from the primary need and progressing to more detailed requirements.

This flowchart can mimic the customer journey, helping you create content to convince audiences that what you offer is what they need.

Customize this template and make it your own!Edit and Download

 

17 Real Estate App User Persona Template

Real estate companies usually have more than one persona, or groups of personas, to which they can direct personalized marketing strategies.

Using this detailed customer persona template for a college student, the company can create Facebook Ads for small rentals targeted at college students like the one described in the persona.

Customize this template and make it your own!Edit and Download

 

18 Ecommerce User Persona Template

Personalized marketing is easy when you have user personas for all possible customer types. A business like an e-commerce store that “sells everything” will have numerous types of user personas, more so than a real estate company.

Use different customer personas to create additional customer journeys that end in the same place - conversion.

Customize this template and make it your own!Edit and Download

 

19 Online Learning Platform User Persona Template

Add an ideal user story to visualize the type of customers that will interact with the brand. This example of a user persona template uses broad information from which the marketing team can expand to more detailed user profiles.

A user story taps into knowledge that helps figure out if the user experience is optimized.

Customize this template and make it your own!Edit and Download

 

20 Ride-Sharing App User Persona Template

Finally, this user persona template uses a double persona approach that matches the nature of the business.

A ride-sharing app that wants to appeal to the young professional must consider the combinations of user personas that might occur during one ride. This will help the human resources team create content to help drivers navigate brand values and culture.

Customize this template and make it your own!Edit and Download

 

User Persona FAQs

Q. What is Persona vs User persona?

The difference between ‘persona’ and ‘user persona’ is simply semantic. A user persona falls under the broader category of persona, just like a buyer persona is also a persona.

A persona is a semi-fictional character that represents a segment of your audience, customer base or potential leads. It serves as a representation of an archetype backed by research and analysis. On the other hand, a user persona specifically represents current or potential users of a given service or product.

Q. What Are the Four Best Practices for Creating User Personas?

There are many best practices for how to create a user persona, but here are four of the most critical for creating successful user personas:

  • Create user personas using research and data
  • Be more specific and go beyond the demographics
  • Work on user personas collaboratively across departments
  • Update user personas regularly

Q. How Many User Personas Do You Need?

There’s no hard-and-fast rule about how many user personas a company or product needs. But there’s a long-standing consensus that a good number is between 3 and 5.

Q. Are UX personas still relevant?

Yes, UX personas are very much still relevant. They help UX designers create human-centered products and services.

Here’s a UX persona template to help you build your own.

Customize this template and make it your own! Edit and Download

Q. How do you identify user personas?

To identify user personas, research your audience through surveys, interviews, analytics and customer feedback.

Group users based on shared characteristics like demographics, goals, challenges and behaviors. Use this data to create an accurate representation of your typical user.

Q. What is a user persona template?

A user persona template is a ready-to-use framework that helps you map out your ideal customer profile. It includes standardized sections for demographics, behaviors, goals and pain points that you can customize according to your own needs.

Visme offers dozens of user persona templates for various industries, purposes and design preferences. You can easily customize our personas with your own info and branding, and then share or download with a few clicks.

Q. What are the three core components of personas?

The three core components of user personas are:

  • Demographics: Age, gender, location, income, occupation.
  • Psychographics: Interests, motivations, goals, frustrations
  • Behaviors: Habits, products, preferences, channels.

Q. What is a user persona in simple words?

In simple words, a user persona is a detailed profile that shows who your target user is.

It includes information like their demographics, interests, goals, challenges and behaviors to help you create better products and services that improve the user experience.

Q. What is the difference between user persona and persona?

The difference between ‘persona’ and ‘user persona’ is simply semantic. A user persona falls under the broader category of persona, just like a buyer persona is also a persona.

A persona is a semi-fictional character that represents a segment of your audience, customer base or potential leads. It serves as a representation of an archetype backed by research and analysis. On the other hand, a user persona specifically represents current or potential users of a given service or product.

 

Your Turn

Here’s to better personalized communication between your brand and its customers. With detailed user persona templates and data extracted through marketing research, you’re on your way to better marketing results and more conversions.

Use any of the customer persona templates in this list with your Visme account. If you don’t have a Visme account, getting started with Visme's document maker is as easy as logging in with your Facebook or Google account.

We can’t wait to hear how your new user personas take your business to the next level.

Written by Orana Velarde

Orana has been a writer for Visme since 2018, covering topics like design, visual marketing, data visualization and visual content creation. Orana has a background in graphic and web design, makeup artistry for film and theater and ongoingly takes courses on digital marketing, UI/UX and other related topics. See Orana’s work at www.oranavelarde.com.

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