WAC Call
Answers and makes phone calls. Qualifies leads and logs every conversation automatically.
One AI Workforce For Calls, Chats and Meetings
Powered by one AI brain that unifies every call, chat, and meeting into actionable intelligence.
One Platform for Every Customer Interaction
Every call, chat, and meeting draws from the same knowledge and customer context. Update a product detail once, and every call, chat, and meeting reflects it instantly.
Service
Instant
No customer should ever start from zero. WAC Desk combines knowledge and live customer context before a conversation even begins, making the first response feel informed and personal.
Three channels. One brain.
Calls, chats, and meetings powered by the same intelligence.
Platform architecture
Every conversation feeds the same AI, which captures context, updates the CRM, and triggers action automatically.
SIP, Multiple carriers, Auto failover
Widget + In-browser voice
Auto-joining bot
Your AI Agent
One definition - versioned, with rollback
Grounded answers from your documents
Transcripts, Summaries, Action items
System Reliability
90+Languages for real-time voice
24/7Always on, Every channel
0Manual CRM entries
Everything Works Together
Every capability shares the same agent, knowledge base, and customer context, delivering a seamless experience across every interaction.
Make Calls
WAC Chat
Engages website visitors and hands conversations to humans when needed.
WAC Meet
Auto-joins meetings, identifies speakers, and turns conversations into actions.
Knowledge Base
Connect documents and websites once. Every channel answers from the same source.
CRM & Campaigns
Automatically enrich contacts, track leads, and run outbound campaigns.
Agent Studio
Build, test, and version AI agents visually.
Why Switch to WAC Desk.
Not for a smarter chatbot. For everything they no longer have to manage.
One Agent
Stop stitching tools together.
Calls, chats, and meetings meant three vendors. With WAC Desk, it's one platform, one invoice, and one team to call when something breaks.
One knowledge base
What happens on one channel stays known.
Customer context follows every conversation, so nothing needs to be repeated
No setup per channel
Configure once, not three times.
Apply a setting once, and every call, chat, and meeting stays instantly in sync.
The Work after the Conversation, Automated.
Auto-filled CRM
Customer records update automatically after every conversation. Your CRM stays accurate, complete, and always up to date.
Multi-workspace teams
Separate teams with dedicated agents, roles, and permissions. Work securely across the organisation from a single platform.
Guided workflows
Guide conversations to the right outcome. Collect information, qualify leads, and route requests automatically.
Everything You Want to Know
WAC Desk is an AI-powered customer interaction platform that brings voice, chat, and meeting intelligence together through a single agent. Every conversation shares the same knowledge and memory, creating consistent experiences across every channel.
Yes. WAC Desk follows TRAI and NDNC guidelines for voice and outbound calling in India and is built to GDPR standards for any customer data that touches WAC Desk. Your data stays in your cloud environment — we don't store or process it outside the boundaries you set. ISO certification is currently in progress.
WAC Desk is an AI-powered customer interaction platform that brings voice, chat, and meeting intelligence together through a single agent. Every conversation shares the same knowledge and memory, creating consistent experiences across every channel.
WAC Desk is an AI-powered customer interaction platform that brings voice, chat, and meeting intelligence together through a single agent. Every conversation shares the same knowledge and memory, creating consistent experiences across every channel.
Your team clocks out. WAC Desk doesn't.
See how WAC Desk fits your business, workflows, and customer conversations