--- title: "Zulip Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zulip Software - reviews, pricing plans, popular comparisons to other Remote Work products and more." source_url: "https://www.capterra.com/p/197945/Zulip/" page_type: "product" language: "en" --- # Zulip Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zulip ## What is Zulip? Zulip is the only modern team chat app that is designed for both live and asynchronous conversations. Zulip topics create a separate space for each discussion, so different conversations will never get in each other’s way. Teams of all sizes rely on Zulip — Fortune 500 companies, open-source projects, startups, and many others. Zulip is 100% open-source enterprise-grade software, self-hosted or in the cloud. ## What is Zulip used for? [Team Communication](https://www.capterra.com/team-communication-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/) Recognitions Shortlist Overall rating Based on 196 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $6.67 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Collaboration / 2026 - Internal Communications / 2025 - Team Communication / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Collaboration / 2026 - Internal Communications / 2026 - Remote Work / 2026 - Team Communication / 2026 Do you work for Zulip?[Manage this product listing](https://www.g2.com/products/zulip/claim_requests/new?auto=true) Rating Breakdown 4.9 +− Features4.6 Value for Money4.9 Ease of Use4.6 Customer Service4.8 Rating Breakdown 4.9 Features4.6 Value for Money4.9 Ease of Use4.6 Customer Service4.8 ## Zulip Reviewers Verdict Updated September 2026 AI summary - Zulip is a strong fit for teams seeking organized, topic-based communication, especially those valuing open source and cost-effectiveness. - Its main advantage is affordable pricing with a generous free tier, plus strong support for technical collaboration using Markdown and code blocks. - Teams benefit from clearer threaded discussions, efficient async and real-time chat, and flexible notifications for day-to-day coordination. - Buyers should weigh a few practical considerations: some users report minor bugs, a steeper learning curve with the interface, and less polished video or third-party integrations. - It suits organizations prioritizing structured discussions and value, but may not match those needing advanced video features or instant familiarity for new users. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zulip 4.9 (196) VS. [### Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,155)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting Price $6.67 Per User, Per Month Starting Price $4 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (196) Ease Of Use 4.4 (11,132) Value For Money 4.9 (154) Value For Money 4.4 (6,851) Customer Service 4.8 (136) Customer Service 4.2 (6,605) ## Zulip alternatives Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,203)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,464)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) [Connecteam](https://www.capterra.com/p/153140/Connecteam/) [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153140/Connecteam/) [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,436)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180347/Telegram/) [View all alternatives](https://www.capterra.com/p/197945/Zulip/alternatives/) ## FAQs about Zulip Overview ### What problems does Zulip solve? Zulip solves chaotic team chat, lost context, and hard-to-retrieve decisions by organizing discussions into streams and named topics. It helps software teams, research groups, open-source communities, and remote cross-functional teams manage parallel conversations, reduce email clutter, track project updates, share code or LaTeX, and catch up quickly after time away. Answer based on 126 reviews Overview ### Which roles and teams benefit most from Zulip? Zulip is most used by academic teams, researchers, and PhD students who need organized topic-based discussions for classes, labs, and ongoing projects. Software developers, engineers, and CTOs rely on it to coordinate technical work, while CEOs, founders, and directors use it to streamline company communication and maintain visibility across distributed teams. Answer based on 196 reviews Overview ### What company size and industries is Zulip built for? Zulip is built primarily for small businesses, which make up 77% of reviewers, with strongest use in Research at 27%. It also serves enterprise organizations at 15% and midsize businesses at 8%, with notable adoption in Computer Software at 15% and Higher Education at 9%, especially for team communication. Answer based on 196 reviews Features and Usability ### What are the key features of Zulip? Zulip includes core team communication features like real-time chat, topic-based threading with streams and topics, direct messages, and configurable notifications. Differentiating features include advanced search, message history, Markdown and LaTeX formatting, plus integrations and bots through its API for tools like GitHub, GitLab, and calendars. Answer based on 48 reviews Integrations ### Which third-party tools and platforms does Zulip integrate with? Zulip integrates with GitHub, GitLab, Jenkins, Bitbucket, Google Calendar, Zoom, IFTTT, and Zabbix. Reviewer mentions center on developer workflows such as repository updates, pull requests, CI notifications, and issue tracking, with additional use cases for calendar alerts, meetings, automation, and monitoring notifications. Answer based on 43 reviews Getting Started and Support ### What training and onboarding options does Zulip offer? Zulip provides documentation to help teams get started. Documentation gives users written reference material for setup, feature guidance, and step-by-step support that can be consulted as needed during onboarding and day-to-day use. Answer based on 7 reviews Getting Started and Support ### What customer support options does Zulip offer, and how do users rate the experience? Zulip offers email/help desk support and an FAQ/forum. Users generally describe the product as intuitive and easy to manage, which may reduce support needs. Support-related feedback is limited, but available comments suggest users value the platform’s documentation-friendly setup, while some mention bugs and occasional adoption challenges for new teams. Answer based on 16 reviews Features and Usability ### How well does Zulip handle team chat conversations? Zulip keeps team chat organized by separating channels from topics, which makes parallel discussions easier to follow and search. Research groups, developers, and remote teams often like the forum-like structure, though some users find the interface less familiar than typical chat apps and mobile notifications less convenient. Answer based on 48 reviews Features and Usability ### Is Zulip easy to use for teams? Zulip feels easy for many teams once the topic-based model clicks, with straightforward setup, searchable chats, and clear organization. Small businesses, nonprofits, and research teams often adapt quickly, but some users find the interface crowded at first, notifications harder to configure, and mobile workflows less intuitive. Answer based on 48 reviews ## Who uses Zulip? Based on Capterra reviews from the past 4 years ## Features AI summary Based on 17,996 Remote Work reviews Capterra data shows that buyers of Team Communication software rank the following features as their top priorities: - **Meeting Management** (**50%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Real-Time Chat** (**51%**) Zulip includes **Mobile Access** and **Real-Time Chat**, giving teams a way to stay connected across devices and communicate instantly as conversations happen. However, it does not include **Meeting Management**. Instead, Zulip offers **Collaboration Tools** (**48%**), which still support team coordination by helping users organize discussions and work together more effectively, providing teams with flexible communication options for day-to-day work. Mobile Access 4.3 (114) 71.93% of 114 reviewers that rated this feature as important or highly important It helps you stay connected on the go with a functional mobile app that supports most desktop capabilities. Some reviewers find the app reliable and easy to use, though they mention navigation, notification syncing, and multi-organization support could improve. Real-Time Chat 4.9 (116) 77.59% of 116 reviewers that rated this feature as important or highly important With this capability, you can communicate instantly across distributed teams, organize conversations by streams and topics, and benefit from threaded discussions. Reviewers appreciate the seamless blend of synchronous and asynchronous messaging, fast information sharing, and robust support for technical content. Collaboration Tools 4.7 (37) 70.27% of 37 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together File Sharing 4.4 (110) 58.18% of 110 reviewers that rated this feature as important or highly important This aspect lets you easily upload and share images, documents, and links during conversations. Reviewers indicate file sharing is simple and useful for collaboration, though some mention challenges with image handling, file management, and searching for shared files. Alerts/Notifications 4.5 (83) 72.29% of 83 reviewers that rated this feature as important or highly important You get customizable notifications, allowing control over how and when you’re alerted. Reviewers appreciate the flexibility to mute or prioritize topics and streams, but some users report occasional issues with notification syncing and desire more customization options. Discussions/Forums 4.9 (61) 80.33% of 61 reviewers that rated this feature as important or highly important Zulip offers organized, topic-based discussions that help you follow conversations without clutter. Users think the enforced topic system and clear threading make debates easy to track, keep message flow readable, and turn chats into a valuable knowledge base. Zulip 42 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: You get customizable notifications, allowing control over how and when you’re alerted. Reviewers appreciate the flexibility to mute or prioritize topics and streams, but some users report occasional issues with notification syncing and desire more customization options. - API: Application programming interface that allows for integration with other systems/databases - Audio Calls: Ability to make voice calls within the system - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Discussions/Forums: Zulip offers organized, topic-based discussions that help you follow conversations without clutter. Users think the enforced topic system and clear threading make debates easy to track, keep message flow readable, and turn chats into a valuable knowledge base. - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Photos: Store photos of employees - File Sharing: This aspect lets you easily upload and share images, documents, and links during conversations. Reviewers indicate file sharing is simple and useful for collaboration, though some mention challenges with image handling, file management, and searching for shared files. - File Transfer: Move files across different systems or networks - Mobile Access: It helps you stay connected on the go with a functional mobile app that supports most desktop capabilities. Some reviewers find the app reliable and easy to use, though they mention navigation, notification syncing, and multi-organization support could improve. - Mobile Alerts: Notifications via mobile devices - Multi-Language: Manage and support multiple languages - Real-Time Chat: With this capability, you can communicate instantly across distributed teams, organize conversations by streams and topics, and benefit from threaded discussions. Reviewers appreciate the seamless blend of synchronous and asynchronous messaging, fast information sharing, and robust support for technical content. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Survey/Poll Management: Create and administer polls and surveys - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - To-Do List: A digital list of items that need to be completed - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Chat: Chat with your counterparts over the video in real time - Video Conferencing: Connect with meeting participants remotely over video --- Features 4.6 (196) 4.6 Based on 196 reviews ## Pricing Value for money 4.9 (154) Free Version Basic $6.67 Per User,Per Month Value for money 4.9 (154) 4.9 Based on 154 reviews ## Integrations [ GitHub](https://www.capterra.com/p/129067/GitHub/) ## Support, customer service and training options Customer Service 4.8 (136) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (136) 4.8 Based on 136 reviews ## User reviews Overall rating 4.9 Based on 196 reviews Filter by rating 5(172) 4(24) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JW Jacob W. Maintainer Computer Software ### "Fast, high quality team chat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2026 Pros Zulip's interface is very fast, and both the web and mobile apps work well. When we reported a bug in Zulip, the team responded extremely quickly with both a fix and deploying the updated code. There's a wealth of options for private and public channels, types of notifications and their behavior, and robust permissions. Cons Zulip has some unique preferences about threading in channels, where every post is intended to be associated with a "topic". It makes sense once you are used to it, but it requires a little relearning. Switched from [Element](https://www.capterra.com/p/214578/Element/) I found Element/Matrix to be slow and we had issues getting support for issues from the main homeserver. Notifications frequently misbehaved and the banner feature for us, the IRC bridge, was shut down. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YS Yorgos S. Software Engineer Non-Profit Organization Management ### "Finally! Threads, done right! Thank you Zulip!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 17, 2025 Pros Zulip is like a breath of fresh air after working with slack / discord and the like for so many years and struggling with their "threads" implementation. In Zulip, you can - wait for it - \*\*move messages\*\* to the right topic! Once a thread goes off-topic, it's so easy to spin off a different discussion and just move all the messages to the right place. With Zulip, you can finally have \*\*on-topic\*\*, organised, discussions in an instant messaging app! So, not only does Zulip improve on the UX of instant messaging, but it's also Open Source and can be self-hosted. What more to ask for ? Cons Not much. There was a little bit of a learning curve with streams / topics, but it's one of those things that makes it worth it so much that there's no going back. Switched from [Discord](https://www.capterra.com/p/240238/Discord/) [Slack](https://www.capterra.com/p/135003/Slack/) Improved UX plus the important option of self-hosting and owning your data. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RL Rasmus L. CEO Computer Software ### "Great product with great features and pricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2025 We have been using Zulip for more than 5 years, and it just grows on you. It works really well, and the more you use it, the better it seems. For many products this is the other way around. We are a company of 30 and have around 70 users including guests. Zulip is our main communication channel - we barely use e-mail any longer. We chose Zulip over Slack (and many other alternatives) after an extensive research period. Zulip is not perfect, but we have never regretted our choice. Pros It's threaded by default, efficient and feature-rich. Love the structure of it all. Reasonable priced. Guests are free (hosted version). Search actually works, and there are many notification settings. Cons Some media, such as embedded images/video, could be displayed nicer. Some notification settings are missed, e.g.: "don't disturb in these hours" etc. Design and UX polish is getting better, but it still seems a bit lagging compared to other competitors. Alternatives considered [Google Chat](https://www.capterra.com/p/175800/Chat/) [Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/) [Discord](https://www.capterra.com/p/240238/Discord/) [Mattermost](https://www.capterra.com/p/170524/Mattermost/) [Slack](https://www.capterra.com/p/135003/Slack/) Reasons for choosing Zulip Better pricing. Better feature set for us (threading enforced). Open Source - possible to self-host. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NS Nazmus S. CEO Information Technology and Services ### "A great Business application , would recommend. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 5, 2025 Seamless experience. A great business centered application. Probably having some official videos about the usage of the application would have been nice. Pros \- Ability to create additional folders and topics under a channel. - Security and user assignment - Haven't used the bot but i can imagine the use of it. - Mobile APP for easy access. - Ability to invite user outside the organization. Cons \- Sometimes takes time to load on mac after inactivity. Have to restart to make it work. - Sound notification is not easy to setup on windows. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Open source, Cost effective, more advanced than slack. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Cole B. Associate Professor of Pediatrics Research ### "Zulip for a 100% remote academic research group" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2025 Zulip has been a game changer for our group’s collaboration. It combines the immediacy of chat with the structure of email, allowing complex projects and parallel discussions to stay organized without chaos. We no longer lose context between meetings; every idea, file, and decision is easy to find and build on. It has fundamentally improved how we communicate, document, and coordinate our research. Pros Zulip has been an exceptional tool for our research group. Its threaded messaging makes it far easier to follow multiple topics at once compared to chat platforms that collapse everything into one stream. The search and navigation features are excellent; messages are easy to retrieve months later, which has made it ideal for keeping track of discussions and shared resources between meetings. The value for money is outstanding, especially for an academic setting (academic sponsorship FTW!). The integration and automation options (bots/webhooks, GitHub/Zoom integrations) have streamlined our workflow. It’s also an excellent way to organize knowledge between meetings, so important context doesn’t get lost. Cons The learning curve can be a bit steep for new users unfamiliar with streams and topics, but this is rare in the real-world. The mobile app interface feels less fluid than the desktop or web versions, but is still a great convenience. A few minor integrations require manual setup or API familiarity. Alternatives considered [GitHub](https://www.capterra.com/p/129067/GitHub/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [Slack](https://www.capterra.com/p/135003/Slack/) Reasons for choosing Zulip MS Teams is just awful; GitHub didn't have all the features we needed; Slack doesn't have the features we needed Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WT William T. Scientific Researcher Education Management ### "Improve my scientific communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2025 Pros I find very useful to group all possible topics that currently I'm working on with my team and mark as resolved the ones which seem to be done. For the latter it is quite nice that one can always revisit what was done in the past, even if it was resolved. Likewise, typing of equations using LaTex commands works pretty well! Cons When discussing various topics, it would be nice to be able to reply comments in a separated box. At the moment, I reply comments by using the option "quote". Probably, the Zulip team could improve in that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Stefano D. Researcher Research ### "Zulip is great for researchers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 2, 2025 Very, very positive. I use it for my research activity, where I share news with my collaborators across the globe. Pros The platform is free for researchers, works on every OS, and allows you to type in markdown. It’s well-structured for multi-directional conversations. Cons It has a few bugs when refreshing, and often I have to restart the application. When this happens, I miss messages for my collaborators. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FB Felipe B. CEO Information Technology and Services ### "Great alternative to $lack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2025 It's a great alternative to Slack, but cheaper and more stable, and it scale with you if you are a startup Pros The possibility to organize the different conversation based on topics and channels, so you never missed anything. Cons The UI isn't beautiful but really functional. All the rest I think is well though and offers what's needed. Switched from [Huly](https://www.capterra.com/p/10022383/Huly/) We were not able to organize the different conversation happening. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reasons for choosing Zulip Zulip covers all our needs in its free version. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Madison C. Parts Manager Automotive ### "Highly Recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2025 It's been great! Teams crashed, wouldn't open properly and had to manually boot up the "old" version for it to work, it would randomly close in the middle of the work day or fail to show a notification so messages were missed. Zulip has none of these issues. Pros Easy to set up and easy to use. Microsoft Teams was giving me and my coworkers nothing but headaches until I found Zulip as an alternative. UI is great and straightforward, and works seamlessly with my phone. The search function is great and saves me a lot of time when looking for a specific keyword. I would recommend Zulip to anyone! Cons No cons from me. Works exactly how I hoped it would and has made internal communications simple and reliable. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Teams was unreliable; would close itself or fail to display notifications leading to missed communications. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RK Rudo K. Director, Indigenous Guardianship Program Environmental Services ### "Excellent threaded communications app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2025 We started to use Zulip to have threaded conversations about many different subjects after finding that things were getting lost on Chat, and it worked super well for our purposes. Highly recommended for dynamic remote teams. Pros Intuitive UI to have threaded conversations. Searchability and findability. Ease of use, minimal onboarding. Cons Nothing comes to mind, really! It's a great application (both web and mobile), and it does exactly what it needs to. Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/) Threaded conversations and findability / indexing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/197945/Zulip/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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