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Sometimes a brilliant idea is simply a logical extrapolation. Take the average call/contact center where dozens of agents or customer service representatives (CSRs) sit in a big room, each with a PC, ...
“It’s a call center, that old story, a lot of cubicles all close to each other, an environment with about 100 people, totally closed, without windows because of the noise,” said Elias.
“It’s a call center, so there’s desks and rows and people are sitting next to each other in their own little cubicles,” said the employee, who requested anonymity for fear of losing his job.
Targeted at densely staffed environments such as call centers, C3 Architecture connects each user to his or her own remote, rack-mounted computer, or CPU Blade, according to a ClearCube spokesman.
Call center cubicles provide the basic, functional needs of an office worker whose primary duties revolve around communicating via telephone. They are designed to be grouped together to form ...