This is the perfect first line of any apology. You are acknowledging that you have caused someone pain. They know that you ...

Although the word “sorry” is prominently placed, the responsibility for the feeling is on the harmed individual. Bad apologies promise to aggravate the hurt individual and impede reconciliation.

Often, they will say something like, 'I'm sorry if I hurt you,' or 'I'm sorry but...' A sincere and humble apology, according to New York City-based therapist Kimberly Hershenson, doesn't attempt ...