Best Chatbots Software - Page 40
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Featured Chatbots Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- User Satisfaction
- Seller Details
- Overview
- User Satisfaction
- Seller Details
kapa.ai transforms your technical documentation and knowledge base into a production-ready, LLM-powered AI assistant that instantly answers complex technical questions. Using retrieval augmented gener
- Overview
- User Satisfaction
- Seller Details
Katie is an AI-powered Sales Development Representative (SDR) agent designed to revolutionize sales prospecting and outreach. By analyzing data from over 50 sources, including your CRM and real-time b
- Overview
- User Satisfaction
- Seller Details
Kauz is a service provider of AI-driven chatbots and virtual assistants designed to enhance customer and employee communication across various industries. Established in 2016, Kauz combines advanced l
- Overview
- User Satisfaction
- Seller Details
Keplero AI is an advanced artificial intelligence-powered virtual assistant designed to revolutionize customer service by automating interactions across multiple communication channels. By integrating
- Overview
- User Satisfaction
- Seller Details
A Legal DIY Chatbot Builder Platform with Machine Learning capabilities KLoBot is a Legal DIY voice+text Chatbot & Virtual Assistant builder platform that can be used to build, configure, and de
- Overview
- User Satisfaction
- Seller Details
Knowbo lets you create a personalized AI chatbot, answering questions based on your website or knowledge base for enhanced user engagement.
- Overview
- User Satisfaction
- Seller Details
konversable is a complete chat solution for businesses to use with their customers. Our no-code cloud based software allows businesses to quickly and easily offer web live chat, web chatbots, Faceb
- Overview
- User Satisfaction
- Seller Details
Krista Software is in an unrelenting pursuit to help businesses find the right answers. Krista Software produces Krista, an AI-led intelligent automation platform. Krista empowers businesses to levera
- Overview
- User Satisfaction
- Seller Details
Modern CRM, Intranet, Extranet, Social Network, Robotic Process Automation, and more possibilities with chatbot.
- Overview
- User Satisfaction
- Seller Details
The Lavo Bot™ is an advanced robotic pressure washer engineered to revolutionize surface cleaning by enhancing efficiency, safety, and productivity. Designed to operate up to 70% faster than tradition
- Overview
- User Satisfaction
- Seller Details
The Lavo Bot 2 is an autonomous robotic surface cleaner designed to revolutionize exterior cleaning by automating pressure washing tasks. This innovative robot enhances productivity, addresses labor s
- Overview
- User Satisfaction
- Seller Details
- Overview
- User Satisfaction
- Seller Details
Leya AI is an innovative personal AI tutor designed to help non-native English speakers prepare for and conduct work meetings with confidence. By leveraging generative AI, Leya offers real-time speaki
- Overview
- User Satisfaction
- Seller Details
LiaPlus AI is an advanced artificial intelligence platform designed to revolutionize customer support and sales operations by automating routine tasks and enhancing customer interactions. With capabil