Best Chatbots Software - Page 13
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Featured Chatbots Software At A Glance
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- Overview
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OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in
- Computer Software
- Marketing and Advertising
- 72% Small-Business
- 15% Mid-Market
1,399 Twitter followers
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Raffle AI is the most secure customer self-service solution. It provides reliable, secure AI Search and Chat Assistants to make your content accessible. Advanced security measures: • Governmental-
- 54% Mid-Market
- 31% Enterprise
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STAN's AI Assistant is specifically developed for community associations and HOA managers. It responds to homeowners instantly to answer questions related to account balance, service requests, amenity
- Real Estate
- 50% Mid-Market
- 50% Small-Business
- Overview
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VoiceGenie.ai is a voice-based customer service and sales automation tool for revenue acceleration and improved customer experience. Breaking the global language barriers, voice bots powered by VoiceG
- 67% Small-Business
- 17% Enterprise
- Overview
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At Whizard API, we make it easy for businesses to connect with their customers on WhatsApp. Whether you need a smart WhatsApp bulk message sender, a reliable WhatsApp API integration, or a powerful Wh
- 56% Small-Business
- 22% Mid-Market
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Imagine if you walked into a bank without an ATM. You’d have to wait in line for your turn with a teller to resolve a transactional issue. You wouldn’t stay long. Neither would that bank’s tellers. T
- Insurance
- 50% Enterprise
- 33% Mid-Market
4 Twitter followers
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- User Satisfaction
- Seller Details
Founded in 2016 in Park City, UT, AtlasRTX is the leading AI-powered digital assistant solution, building sophisticated Real-Time Experience programs for global enterprise organizations such as HPEHew
- 50% Small-Business
- 33% Enterprise
689 Twitter followers
- Overview
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- User Satisfaction
- Seller Details
BotSpice is an AI & NLP powered DIY chatbot platform. BotSpice offers you a no-code platform wherein building a chatbot is easy and takes little to no effort. Speed up customer resolutions, qualif
- 83% Small-Business
- 17% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
GetAnswer is an AI-powered chatbot platform designed to transform customer engagement effortlessly. With its easy-to-use interface, you can create, integrate, and embed intelligent chatbots on your we
- 67% Small-Business
- 17% Mid-Market
- Overview
- User Satisfaction
- Seller Details
KODA is an enterprise-class AI automation platform that integrates chat, voice, and ticket automation to streamline business processes across customer service, sales, and internal operations. KODA
- 40% Mid-Market
- 40% Small-Business
- Overview
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- User Satisfaction
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marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's
- Telecommunications
- Information Technology and Services
- 50% Small-Business
- 45% Mid-Market
- Overview
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OneHash Chat is a tailored made real time customer engagement tool having shared inbox, omni-channel support, AI assist, chatbot and many more. A tailor made solution which is scalable, robust and co
- Information Technology and Services
- 62% Small-Business
- 38% Mid-Market
454 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Serviceform – The only software your business needs for Sales, Support and Marketing Have website visitors but not converting them into customers? Let's change that! Serviceform helps businesses aro
- 90% Small-Business
- Overview
- User Satisfaction
- Seller Details
Reduce your support tickets by uptp 80% with Uservox. Uservox empowers you to build ChatGPT like chatbots in jutst a few minutes for your website. These bots are trained on your own database and docum
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
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Verge AI provides specialized AI chatbot solutions tailored to businesses facing challenges in automating operations, enhancing customer service, and optimizing access to information. By developing cu
- 80% Mid-Market
- 20% Small-Business
9 Twitter followers