Best Chatbots Software - Page 29
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Featured Chatbots Software At A Glance
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Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales convers
- Automotive
- Telecommunications
- 61% Enterprise
- 22% Mid-Market
11,331 Twitter followers
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15gifts integrates recommendation technology into third party sites to help customers quickly find their ideal product.
353 Twitter followers
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We bring the power of Artificial Intelligence to create an integrated omni-channel customer experience solution: 3Dolphins.
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7Engage is an integrated all-in-one platform for you to interact with your customer. Enable you to chat with your customers on multi-channels, help you stay connected with customers by automation mark
- 100% Small-Business
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Actionbot enables error-free interpretation and response to the client's intentions. Unlike other chatbot solution providers that offer solutions limited to a dialog box, we offer automation of custom
302 Twitter followers
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Agency AI is an innovative artificial intelligence agent designed to revolutionize B2B customer success workflows. By automating complex processes such as scheduling, follow-ups, note-taking, customer
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Agent One offers an advanced solution for enhancing customer support across different industries. By leveraging AI technology, businesses can automate up to 80% of routine inquiries, freeing up valuab
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AhaChat is a powerful chatbot platform designed to help businesses engage with their customers more efficiently through Facebook Messenger, IG, Zalo, and other messaging channels. It enables users to
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eSelf AI's AI Agent is an innovative platform that enables businesses to create and deploy lifelike, face-to-face AI video assistants capable of engaging customers in real-time, human-like conversatio
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Aibility is an AI-powered chatbot solution which provides users with the ability to answer all incoming questions in just a few minutes through creation of an AI Employee. No coding experience is need
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AIChatbot is an AI powered conversational chatbot builder for customer service. AI chatbot enables you to create a custom GPT chatbot trained from your own data. This is achieved by uploading your we
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Convert forms into intelligent conversational interfaces within minutes
- 60% Mid-Market
- 20% Small-Business
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Enkrypt AI is a security platform specifically designed to protect, monitor, and manage enterprise AI chatbots and generative AI models. Its main focus is on ensuring security, compliance, and risk ma
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Multi-platform AI & Live Chat Customer Support for Website Chatbot Widgets, Ticketing Widgets, Facebook Messenger, Instagram, X (Twitter), Google Business Messages, WhatsApp, Zendesk, Slack, WeCha
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AiCogni Bot GPT AI Assistant provides access to the most advanced AI technology to date – ChatGPT. The advanced technology is designed to provide the most accurate and helpful responses to your querie