Best Chatbots Software - Page 34
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Featured Chatbots Software At A Glance
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ChatFlow uses your website content to fuel AI chatbots that instantly respond to visitor queries.
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Chatnels is an all-in-one community chat platform designed to streamline client interactions, automate workflows, and optimize engagement through built-in communities. It enables organizations to crea
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ChatShape is a next-generation AI powered tool which lets you build AI powered chatbots for your website. Just go to chatshape.com/create, add your website link which will be crawled, and the text wil
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Chatsi — AI-Powered Storefront Sales Agents for Ecommerce Chatsi turns every product question into a confident path to purchase. It’s a conversational shopping agent that understands a shopper’s in
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Chatterdocs lets you create custom, GPT-powered chatbots in minutes, enhancing your customer engagement.
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ChatTube revolutionizes how you interact with YouTube videos, allowing you to chat with any video.
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Cheerlink is a revenue-accelerating marketing and customer service platform for merchants. It provides users with AI chatbots that are accurate, reliable and require zero setup.
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Cimba.ai is an innovative platform that empowers businesses to create custom AI agents aimed at automating and optimizing various operational processes. By leveraging generative AI, Cimba.ai enables o
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AI-powered chat solutions built for government by people who know government. With Citibot’s smart text messaging, web chat, and interactive text alerts, governments can operate more efficiently and
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All-in-One Chatbot Creation and Marketing suite Powered by AI.
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Clientell AI is revolutionizing Salesforce administration as the first fully autonomous AI agent that doesn't just suggest solutions—it implements them directly in your org. For Salesforce admins dro