The agent waited until mi catalog was loading and accompanied me on every step.
The software can sometimes be difficult and hard to navigate for new users and there is a learning curve to this. Perhaps an introduction video on how to use the software
We were facing issues with item transfer, item download and order download issues. We asked someone that we need to talk to someone from the senior level and we got an opportunity to speak to Himanshu I cannot explain how much we enjoyed the...
The onboarding process did not work. The account was not set up right. Sales and support said they would credit payments and did not. A receipt stated a credit was issued but in reality there was a debit issued. Email correspondence went on for 3 months...
The agent waited until mi catalog was loading and accompanied me on every step.
We were facing issues with item transfer, item download and order download issues. We asked someone that we need to talk to someone from the senior level and we got an opportunity to speak to Himanshu I cannot explain how much we enjoyed the...
The software can sometimes be difficult and hard to navigate for new users and there is a learning curve to this. Perhaps an introduction video on how to use the software
The onboarding process did not work. The account was not set up right. Sales and support said they would credit payments and did not. A receipt stated a credit was issued but in reality there was a debit issued. Email correspondence went on for 3 months...