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At a Glance
Market Segments
Mid-Market (57.6% of reviews)
Small-Business (75.1% of reviews)
Entry-Level Pricing
No pricing available
Free Forever
Mention Me
Star Rating
(61)4.4 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Mention MeYotpo
Star Rating
(250)4.3 out of 5
Market Segments
Small-Business (75.1% of reviews)
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Yotpo excels in its Bulk SMS feature, receiving a high score of 9.3, which allows businesses to effectively reach a large audience quickly. In contrast, Mention Me does not offer this feature, which may limit its capabilities in SMS marketing.
- Reviewers mention that Mention Me shines in Quality of Support, scoring 9.3 compared to Yotpo's 8.8. Users appreciate the responsiveness and helpfulness of Mention Me's support team, making it a preferred choice for those needing assistance.
- G2 users highlight Yotpo's Text Scheduler feature, scoring 8.8, which allows for efficient planning of SMS campaigns. This feature is particularly beneficial for businesses looking to optimize their marketing efforts, while Mention Me lacks a comparable scheduling tool.
- Users on G2 report that Mention Me's Referral Program is highly effective, scoring 8.9, which helps businesses drive customer acquisition through word-of-mouth. Yotpo's referral capabilities are not as robust, making Mention Me a better option for referral marketing.
- Reviewers say that Yotpo's Transactional SMS feature, scoring 8.2, is useful for sending order confirmations and updates, enhancing customer experience. However, Mention Me does not provide a similar feature, which could be a drawback for e-commerce businesses.
- Users report that Mention Me's Incentives feature, scoring 8.4, is effective in encouraging customer engagement and loyalty. In comparison, Yotpo's incentives are less emphasized, which may affect its overall effectiveness in loyalty programs.
Pricing
Entry-Level Pricing
Mention Me
No pricing availableYotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Mention Me
No trial information availableYotpo
Free Trial is available
Ratings
Meets Requirements
8.8
46
8.6
201
Ease of Use
8.6
47
8.5
202
Ease of Setup
8.5
19
8.0
134
Ease of Admin
8.5
19
8.2
126
Quality of Support
9.3
47
8.7
194
Has the product been a good partner in doing business?
9.3
20
8.5
123
Product Direction (% positive)
9.5
43
8.1
187
Features by Category
Collection
Not enough data
7.7
41
|
Verified
Not enough data
8.0
56
|
Verified
Not enough data
7.5
55
|
Verified
Not enough data
7.9
51
|
Verified
Not enough data
8.0
46
|
Verified
Agentic AI - Review Management
Not enough data
6.7
6
Not enough data
6.1
6
Moderation
Not enough data
8.1
57
|
Verified
Not enough data
8.0
53
|
Verified
Not enough data
7.7
41
|
Verified
Use Cases
Not enough data
8.4
58
|
Verified
Not enough data
7.6
41
|
Verified
Not enough data
8.2
51
|
Verified
Administration
Not enough data
7.6
49
|
Verified
Not enough data
7.5
38
|
Verified
Not enough data
7.9
48
|
Verified
Not enough data
8.1
49
|
Verified
Not enough data
7.4
31
|
Verified
Display Options
Not enough data
7.5
37
|
Verified
Not enough data
7.8
54
|
Verified
Not enough data
7.5
54
|
Verified
Not enough data
7.5
48
|
Verified
Generative AI
Not enough data
6.2
13
Loyalty Experience
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
7.2
29
Not enough data
8.0
32
Not enough data
7.2
21
Not enough data
7.7
26
Loyalty Platform
Not enough data
7.9
30
Not enough data
8.0
26
Not enough data
7.8
29
Not enough data
7.3
22
Not enough data
7.5
32
Agentic AI - Loyalty Management
Not enough data
4.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Not enough data
4.0
7
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Influencer Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.1
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
38
|
Verified
Reporting
Not enough data
8.1
18
Not enough data
8.0
36
|
Verified
Not enough data
8.5
52
|
Verified
Media Monitoring
Not enough data
7.1
15
Not enough data
7.9
34
|
Verified
Not enough data
8.2
28
In-House Management
Not enough data
Feature Not Available
Not enough data
7.7
15
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mention Me and Yotpo are categorized as Customer Advocacy
Unique Categories
Mention Me is categorized as SAP Store and Influencer Marketing Platforms
Yotpo is categorized as User-Generated Content, Loyalty Management, Online Reputation Management, and Review Management
Reviews
Reviewers' Company Size
Mention Me
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
28.8%
Apparel & Fashion
16.9%
Food & Beverages
13.6%
Leisure, Travel & Tourism
5.1%
Consumer Goods
5.1%
Other
30.5%
Retail
19.8%
Apparel & Fashion
12.7%
Consumer Goods
11.8%
Health, Wellness and Fitness
7.2%
Food & Beverages
5.1%
Other
43.5%
Most Helpful Reviews
Mention Me
Most Helpful Favorable Review
Verified User in Food & Beverages
Service, customer success, they are really quick, responsive, and helpful
Most Helpful Critical Review
Verified User in Package/Freight Delivery
Overall the platform offers good value for money, but our concern is around fraud and customers abusing the platform. Mention Me does support in helping manage this, but it's challenging to keep on top of it - with numbers of customers still coming through,...
Yotpo
Most Helpful Favorable Review
James C.
Verified User in Retail
1. Review request automation : MAP is really great. The more orders we have, the more views we will have. Automation is always great. 2. Review tabs is really a powerful feature. Almost 100% desktop customers interact with it 6 times/session. It is...
Most Helpful Critical Review
Ron W.
Verified User in Construction
The two main drawbacks are. 1. Reviews are 100% vetted by the vendor. You can delete or edit to your heart's content, making them worthless. You can even set it up to only publish positive reviews, so no one ever sees anything negative. I find this to...
Verified User in Food & Beverages
Service, customer success, they are really quick, responsive, and helpful
James C.
Verified User in Retail
1. Review request automation : MAP is really great. The more orders we have, the more views we will have. Automation is always great. 2. Review tabs is really a powerful feature. Almost 100% desktop customers interact with it 6 times/session. It is...
Verified User in Package/Freight Delivery
Overall the platform offers good value for money, but our concern is around fraud and customers abusing the platform. Mention Me does support in helping manage this, but it's challenging to keep on top of it - with numbers of customers still coming through,...
Ron W.
Verified User in Construction
The two main drawbacks are. 1. Reviews are 100% vetted by the vendor. You can delete or edit to your heart's content, making them worthless. You can even set it up to only publish positive reviews, so no one ever sees anything negative. I find this to...
Discussions
Mention Me has no discussions with answers
Yotpo has no discussions with answers
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