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Network Solutions

By Newfold Digital Solutions

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Perceived Cost

$$$$$

Network Solutions Media

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Network Solutions Reviews (67)

Reviews

Network Solutions Reviews (67)

1.8
67 reviews

Pros & Cons

Generated from real user reviews
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Dawn Joly P.
DP
Psychic Medium
Entertainment
Small-Business (50 or fewer emp.)
"great web hosting!"
What do you like best about Network Solutions?

its nice to be able to kind of set it and forget it as far as paying (you can pay literally up to 100 years). and its fairly easy to set up but there are definitely a number of dislikes. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

the website itself is very cluttered and busy. its dificult to navigate especially if you are not a "techy" person. i actually have a web tech help me with all of this and if it wasnt for her i probably wouldn't use it. i was a go daddy user for a little but there websites are cheap looking ( i guess you get what you pay for) and thats no exeption for network solutions. its a little on the expensive side but if you can afford it its well worth it as long as you know how to use it and how it works. Review collected by and hosted on G2.com.

Courtney B.
CB
Client Services Manager
Financial Services
Small-Business (50 or fewer emp.)
"Been using them for 5 years, not a bad experience."
What do you like best about Network Solutions?

I love the new way it looks and how it works. I like dropping the attachments if I don't feel like looking for it. The Portal is great, I like being able to customize it! I use the calendar a lot more now with the upgrade. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Where are notes from the last version? When i updated, they disappeared. I lost a lot of stuff. I wish the mail quota was in a better place, it took me forever to find it. Review collected by and hosted on G2.com.

Jamie M.
JM
Communications Specialist
Higher Education
Mid-Market (51-1000 emp.)
"decent technical solution, terrible customer service support"
What do you like best about Network Solutions?

user interface is nice enough. webmail client seems to work ok Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

When attempting to integrate our marketing platform into our email client (NS webmail), we reached out to Network Solutions about 6-8 times. They could never help with our DNS record entry issues (not being able to use characters like "_" or ' ~ ` in the records to validate DKIM or allowing us to verify our Postmaster account so our marketing platform could note any spam complaints through Yahoo!'s feedback verification loop. Not only could they not help us, they would end every call with assurance that the issue would be "elevated to their engineers" and intention to contact us again in 1-2 business days. We MIGHT have received a return call once. Maybe... So, we would wait, call them back and basically start over each time. Nothing was ever accomplished. If I could convince our IT department to completely move our large amount of assets to a new domain services provider, I would be much happier. Review collected by and hosted on G2.com.

Joseph R.
JR
Senior Designer
Small-Business (50 or fewer emp.)
"Backend Needs a Major UI Overhaul"
What do you like best about Network Solutions?

There's not really anything about Network Solutions that stands out for me. Typically if I have the option, I will steer clear of NS.

The pricing is pretty affordable but that's about it. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

There's a couple key things that really turned me off from NS. The first one being their support. They have live chat but it took me forever to get through to a live technician and when I did I felt like I was getting cookie cutter answers that didn't really help me. I also wish they would send out some sort of notification when their server crashes. I've had a few sites go down and a client noticed before we did which is embarrassing.

The next thing that needs a major improvement is their softwares UI. The UI is hard to navigate through and I've messed up a DNS setting numerous times before because of the confusing backend. Review collected by and hosted on G2.com.

Kaustubh V.
KV
Lead Developer
Small-Business (50 or fewer emp.)
"Customer service is pathetic."
What do you like best about Network Solutions?

Nothing as such. Their user interface is friendly. Their pricing structure is flexible. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Their billing department is all messed up. They don't have proper communication techniques. They don't inform their customers after their server crashes. We had to check their twitter account when our site was down as they post updates on twitter instead of sending an email to the customer. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Use for the name recognition with clients."
What do you like best about Network Solutions?

Network Solutions is a major player in the space. Their name recognition goes a long way with clients when selling them on a solution. I primarily used them as a registrar. They initially proved to have good price performance. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

They are more expensive than others, but you are paying for the brand. I don't like the up-selling that's found within their site. Nothing beyond the name recognition factor really stands out. For me, the costs involved proved to be too high. For my agency, we moved away from them for cost-based reasons as well. We missed a subversive check box and got charged for an additional service without our knowledge. Review collected by and hosted on G2.com.

Verified User in Design
UD
Small-Business (50 or fewer emp.)
"Decent product, terrible customer service"
What do you like best about Network Solutions?

That NS provides me with a domain for my professional website. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Customer service, high ever-changing costs, incessant emails, always trying to upgrade me Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Small-Business (50 or fewer emp.)
"Network Solutions Designer Review "
What do you like best about Network Solutions?

The price is the main like. I recommend it if you are going with very normal static webpages without php, mysql, etc. So pretty much use it for basic one page HTML or landing pages. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Networksolutions used to be great. But ever since web.com bought them, they have gone downhill. Their UI sucks. They had good uptime and customer service was great. Since Web.com took over, quality on all points has dropped while prices have remained the same or increased. Review collected by and hosted on G2.com.

Paul L.
PL
Senior Associate
Mid-Market (51-1000 emp.)
"Network Solutions is Everyone's Solution"
What do you like best about Network Solutions?

What I like best about Network Solutions is that it's easy to access the user profile on-line. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

What I dislike about Network Solutions is that they don't have better discount renewal deals. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Small-Business (50 or fewer emp.)
"Simple domain registry"
What do you like best about Network Solutions?

Easy to use for purchasing domain names. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

User interface is a bit more complicated than some competitors. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Perceived Cost

$$$$$
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