Introducing G2.ai, the future of software buying.Try now
Share your insights with Awin

Thousands of people like you come to G2 to find out whether solutions like Awin are the right fit for them. Share your real experiences with Awin and the G2 community and help someone make the right decision about their software.

Awin Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Awin to be easy to use, with straightforward features and ample support for seamless management. (90 mentions)
Users value the excellent customer support and easy navigation of Awin, enhancing affiliate program management significantly. (63 mentions)
Users commend Awin for its excellent customer support, noting quick responses and effective issue resolution. (51 mentions)
Users appreciate the ease of use and scheduling flexibility of Awin, enhancing their affiliate marketing experience. (37 mentions)
Users appreciate the easy-to-use platform of Awin, enabling seamless management of affiliate programs and strong support. (34 mentions)
Users value the extensive range of partnership options on Awin, making affiliate marketing efficient and accessible. (25 mentions)
Users find poor customer support with slow responses, complicated procedures, and outdated documentation affecting overall satisfaction. (27 mentions)
Users express concern over payment issues, noting longer payout times and lower rates compared to rival platforms. (13 mentions)
Users experience navigation issues with Awin, finding the interface clunky and confusing, hindering productivity. (11 mentions)
Users express frustration with poor partnership management, citing the challenge of finding valuable and genuine affiliates. (11 mentions)
Users find the complexity issues of Awin frustrating, as the system is often clunky and non-intuitive. (10 mentions)
Users point out the limited functionality of Awin, particularly regarding reporting and commission comparisons. (9 mentions)
Users find the partner management process challenging due to slow support and difficulties vetting affiliates. (7 mentions)

Top Pros or Advantages of Awin

1. Ease of Use
Users find Awin to be easy to use, with straightforward features and ample support for seamless management.
See 90 mentions

See Related User Reviews

Lena D.
LD

Lena D.

Small-Business (50 or fewer emp.)

5.0/5

"Easy way to manage affiliates for any business"

What do you like about Awin?

Easy to use platform. Pretty straightforward on how things work and theres plenty of support

Giacomo T.
GT

Giacomo T.

Enterprise (> 1000 emp.)

5.0/5

"Transparency of the platform"

What do you like about Awin?

Transparency of the platform and its ease of use

2. Affiliate Marketing
Users value the excellent customer support and easy navigation of Awin, enhancing affiliate program management significantly.
See 63 mentions

See Related User Reviews

NG

Nikhil G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use and more profitable platform"

What do you like about Awin?

What I like best about Awin is how easy it is to discover and connect with the right affiliates. The platform feels very transparent, I used AWIN plat

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great customer service, and easy to use backend for affiliate management"

What do you like about Awin?

Customer service is excellent. Whenever I have had issues, or required extra help, customer support have always been super quick to get back to me, an

3. Customer Support
Users commend Awin for its excellent customer support, noting quick responses and effective issue resolution.
See 51 mentions

See Related User Reviews

NG

Nikhil G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use and more profitable platform"

What do you like about Awin?

What I like best about Awin is how easy it is to discover and connect with the right affiliates. The platform feels very transparent, I used AWIN plat

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great customer service, and easy to use backend for affiliate management"

What do you like about Awin?

Customer service is excellent. Whenever I have had issues, or required extra help, customer support have always been super quick to get back to me, an

4. Affiliate Management
Users appreciate the ease of use and scheduling flexibility of Awin, enhancing their affiliate marketing experience.
See 37 mentions

See Related User Reviews

Richard S.
RS

Richard S.

Mid-Market (51-1000 emp.)

4.0/5

"Drive traffic and sales on your site - a win - awin situation"

What do you like about Awin?

Awin provides an easy way to find and work with affiliates to drive traffic to our site which is more likely to convert to a sale. With incentives for

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Great platform to"

What do you like about Awin?

Easy to use interface, and the variety of partners on the platform. I think it's great for brands and campaign who are just starting out in affiliate

5. Platform Usability
Users appreciate the easy-to-use platform of Awin, enabling seamless management of affiliate programs and strong support.
See 34 mentions

See Related User Reviews

NG

Nikhil G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use and more profitable platform"

What do you like about Awin?

What I like best about Awin is how easy it is to discover and connect with the right affiliates. The platform feels very transparent, I used AWIN plat

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Powerful affiliate technology and exceptional team support"

What do you like about Awin?

The Platform is very easy to use and has all we need to manage an affiliate program.

6. Partner Management
Users value the extensive range of partnership options on Awin, making affiliate marketing efficient and accessible.
See 25 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Great platform to"

What do you like about Awin?

Easy to use interface, and the variety of partners on the platform. I think it's great for brands and campaign who are just starting out in affiliate

Gaurav S.
GS

Gaurav S.

Mid-Market (51-1000 emp.)

5.0/5

"Efficient and Reliable: A Seamless Affiliate Marketing Experience with AWIN"

What do you like about Awin?

I love how user-friendly AWIN is. The platform is intuitive, making it easy to navigate and manage campaigns. Plus, their wide range of affiliate part

Top Cons or Disadvantages of Awin

1. Poor Customer Support
Users find poor customer support with slow responses, complicated procedures, and outdated documentation affecting overall satisfaction.
See 27 mentions

See Related User Reviews

Benjamin V.
BV

Benjamin V.

Small-Business (50 or fewer emp.)

4.0/5

"One of the best Affiliate-Networks"

What do you dislike about Awin?

Support is sometimes Slow and complicated. The different resorts don't talk to each other and it seems they're missing to put information into their C

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Awin - A simple to use platform"

What do you dislike about Awin?

Response times and quality of resolution can be hit and miss.

2. Payment Issues
Users express concern over payment issues, noting longer payout times and lower rates compared to rival platforms.
See 13 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Extensive Network, User Interface Needs Improvement"

What do you dislike about Awin?

I don't find the Awin platform user-friendly at this moment. Additionally, I feel that the options and headings need to be streamlined or organized be

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Using Awin for Affiliate Product Promotions"

What do you dislike about Awin?

The payout takes longer than some other programs.

3. Navigation Issues
Users experience navigation issues with Awin, finding the interface clunky and confusing, hindering productivity.
See 11 mentions

See Related User Reviews

Benjamin V.
BV

Benjamin V.

Small-Business (50 or fewer emp.)

4.0/5

"One of the best Affiliate-Networks"

What do you dislike about Awin?

Support is sometimes Slow and complicated. The different resorts don't talk to each other and it seems they're missing to put information into their C

Leslie C.
LC

Leslie C.

Small-Business (50 or fewer emp.)

5.0/5

"User friendly! Brilliant way to connect influencers, affiliates & the brands they love!"

What do you dislike about Awin?

Sometimes the affiliate page is cumbersome to find things...like how to add payment info

4. Poor Partnership Management
Users express frustration with poor partnership management, citing the challenge of finding valuable and genuine affiliates.
See 11 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Overall great experience with Awin"

What do you dislike about Awin?

I would like to see more support for advertisers. Our rep doesn't reach out enough to see how we can improve our program.

John-Caspar J.
JJ

John-Caspar J.

Mid-Market (51-1000 emp.)

3.0/5

"Straightforward and easy to use"

What do you dislike about Awin?

The biggest negative aspect on Awin is the fact that there are way too many low-value affiliates and a good number of bot accounts on the platform, wh

5. Complexity Issues
Users find the complexity issues of Awin frustrating, as the system is often clunky and non-intuitive.
See 10 mentions

See Related User Reviews

MB

Michael B.

Small-Business (50 or fewer emp.)

5.0/5

"Always Improving For Merchants"

What do you dislike about Awin?

The AWIN index is a little hard to understand and often does not look correct in some areas.

Nick B.
NB

Nick B.

Small-Business (50 or fewer emp.)

0.0/5

"hard to use, no results, little support"

What do you dislike about Awin?

everything. it doesn't work. not easy to use. no sales. no support since transfer over from Share-A-Sale

6. Limited Functionality
Users point out the limited functionality of Awin, particularly regarding reporting and commission comparisons.
See 9 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Great platform to"

What do you dislike about Awin?

Less functionality than other platforms, for example, commission rates. Sometimes support tickets can take a while to resolve an issue.

CW

Carrie W.

Small-Business (50 or fewer emp.)

4.5/5

"Awin makes affiliate marketing easy and effective"

What do you dislike about Awin?

The email builder feels quite limited and isn’t ideal for sending well-branded, event-triggered communications. I’d prefer a smoother integration with

7. Partnership Management
Users find the partner management process challenging due to slow support and difficulties vetting affiliates.
See 7 mentions

See Related User Reviews

Benjamin V.
BV

Benjamin V.

Small-Business (50 or fewer emp.)

4.0/5

"One of the best Affiliate-Networks"

What do you dislike about Awin?

Support is sometimes Slow and complicated. The different resorts don't talk to each other and it seems they're missing to put information into their C

John-Caspar J.
JJ

John-Caspar J.

Mid-Market (51-1000 emp.)

3.0/5

"Straightforward and easy to use"

What do you dislike about Awin?

The biggest negative aspect on Awin is the fact that there are way too many low-value affiliates and a good number of bot accounts on the platform, wh

Awin Reviews (364)

View 1 Video Reviews
Reviews

Awin Reviews (364)

View 1 Video Reviews
4.1
364 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
EP
Team Lead
Small-Business (50 or fewer emp.)
"Most user friendly Affiliate Network have ever used"
What do you like best about Awin?

The platform itself I super clear and user friendly, very easy to find the insights we are looking for and the suggested partners buy KPI is great! Setting up CPAs, inviting new publishers and drilling down into key metrics is all very straightforward and any issues are flagged on the dashboard making them easy to rectify. The clean and clear aesthetic is the best of any network I have used. Review collected by and hosted on G2.com.

What do you dislike about Awin?

It has some limitations to reporting compared to other networks, top line key info is covered but things like geo-reporting are limited. In order to find insights on code performance you have to download the data to assess and there is no internal reporting on different CPA rates so again this has to be assessed off-network. They have a huge number of publishers but the search function for finding publishers is a bit hit and miss. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for sharing your positive feedback about Awin! We are thrilled to hear that you find our platform user-friendly and appreciate the clear insights it provides. We understand your concerns about reporting limitations and the search function for finding publishers. Your feedback is valuable to us, and we are continuously working to improve our services.

We would love to gather more details about your specific reporting needs and how we can enhance your experience with Awin. Please feel free to reach out to our customer support team so we can address your concerns and work towards providing a better solution for you.

Thank you for choosing Awin as your affiliate network partner!

Best regards,

The Awin Team

Shelly A.
SA
Marketing Director
Small-Business (50 or fewer emp.)
"Seamless Onboarding and Intuitive Affiliate Tracking with Awin"
What do you like best about Awin?

Awin offers a very transparent and reliable affiliate tracking platform. The interface is intuitive and their reporting tools make it easy to monitor performance. We have launched one of retail merchant with them for Mexico region. The onboarding process was smooth and their support team is quick to respond. I also appreciate how easily Awin integrates with multiple affiliate tools which helps us manage our campaign easily. Review collected by and hosted on G2.com.

What do you dislike about Awin?

While Awin is a strong platform, the approval and compliance process can sometimes take longer than expected especially when launching new merchants. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for sharing your feedback. We’re delighted to hear that you find Awin transparent, reliable, and easy to use, and that our reporting tools and integrations are helping you manage your campaigns efficiently.

We also appreciate your feedback regarding the approval and compliance process. We understand that timely approvals are important, and your insights help us continue to refine these processes for a better experience.

Best regards,

The Awin Team

ML
Affiliate marketing manager
Enterprise (> 1000 emp.)
"Powerful Affiliate Platform with Great Features and Support"
What do you like best about Awin?

We upgraded to Awin in August 2024, from ShareASale, and I've been using Awin daily ever since. At first, it was a bit difficult to get used to the new interface, but we benefited from excellent support, and the instructions provided within the interface and in the support documentation were fairly easy to follow. We had no issue implementing the new program terms and commissions, uploading creatives, and migrating affiliates.

Our store is based on Shopify, and we use both the Awin app and the master tag for tracking. I love how the latter facilitates technical integrations with some affiliates, removing the need for additional development work.

Some of our favorite features are:

*** Soft Cookie policy applied automatically to most coupon and cashback browser extensions

*** Publisher Performance Stats, allowing us to assess whether an affiliate is worth working with / suitable for our program or not

*** Recruitment tool - AI suggestions and various filters allowing us to identify and contact publishers who target the same audience

*** Communications center - Newsletters are very easy to create and send, allowing you to easily embed images, links, and coupon information

I think Awin is a powerful option for U.S, CA, and EU brands looking to start an affiliate program for their online stores. Review collected by and hosted on G2.com.

What do you dislike about Awin?

I wish Awin provided more transparency on traffic sources. You can see referring URLs for sales but not for clicks. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for your detailed feedback on Awin's impact on your affiliate program. We're pleased to hear that Awin has facilitated collaborations and driven a substantial portion of your online store's sales. We understand the importance of transparency in traffic sources and will take your feedback into account as we strive to enhance our platform for all users.

We appreciate your support and are committed to providing valuable solutions for your affiliate marketing needs.

Best regards,

The Awin Team

DM
Content Marketing Associate
Small-Business (50 or fewer emp.)
"User-Friendly Reports and Collaboration, But Needs Better Commission Tier Options"
What do you like best about Awin?

I used to use share-a-sale. The SAS platform was scary! Not user friendly at all. In AWIN, the reports are well organized and easy to read with visual graphs. Connecting with affiliates for additional exposure and collaboration is also made simple through the publishers tab. Review collected by and hosted on G2.com.

What do you dislike about Awin?

One thing that I wish could be improved on AWIN is the ability to set up commission rules/groups by number of sales made. I would like to offer commission tiers to affiliates who hit $x amount of sales but can only achieve this by offering bonuses. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for your feedback and for the great suggestion regarding commission tiers. Your input is very valuable, and we’ll be sure to share it with our product team as we continue to improve the platform.

We’re glad to hear that you find Awin’s reports clear and easy to read, and that the publishers tab helps you connect with affiliates efficiently.

We truly appreciate your partnership!

Best regards,

The Awin Team

Mohan Lal D.
MD
Marketing Automation Specialist
Small-Business (50 or fewer emp.)
"One of the good tools to start with Affiliate Marketing for Your Product"
What do you like best about Awin?

List of publishers on their platform is extensive which includes sub-networks as well, so you have higher visibility without needing to integrate codes from multiple platforms.

Apart from that, once we have it set up e.g. uploaded promotional assets, setting up automated emails to affiliates including coupons, guidelines etc. .... then you just bring in new publishers either using their network of publishers or through inviting them through your marketing campaigns.

Overall, if you're looking to start managing Affiliate Marketing for your brand, Awin would be one of the strong options you can look at. Review collected by and hosted on G2.com.

What do you dislike about Awin?

Their average support reply time is way high, which kind of drags things out when setting things up initially (setting up client & browser side integrations) Review collected by and hosted on G2.com.

Response from Anca-Maria Babii of Awin

Thanks so much for taking the time to share your experience! We’re really glad to hear that you’ve found value in Awin’s broad publisher network and tools that make managing your affiliate program easier. It’s great to know our platform is helping you track performance accurately and connect with the right partners to grow your brand.

We also really appreciate your feedback on our support response times; that’s something we’re actively working to improve and your input helps us see where we can do better.

Thanks again for being part of the Awin network and for sharing your thoughtful feedback.

Best,

Awin team

Verified User in Wholesale
AW
Mid-Market (51-1000 emp.)
"I have been managing our company’s affiliate strategy with Awin for the past 6 years"
What do you like best about Awin?

What I like best about Awin is how straightforward the platform is to use. The interface makes it easy to keep track of performance without getti nothing nothing nothing Review collected by and hosted on G2.com.

What do you dislike about Awin?

Unfortunately, there are many fake or non-legit accounts applying to work with us. Many of these publisher accounts belong to people who create multiple profiles and spam to alot alpt alot bad site Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for your thoughtful feedback! We’re glad to hear that you find Awin’s platform straightforward and efficient. Making your daily work easier is exactly what we aim for.

We also appreciate you bringing up the challenge with fake or duplicate publisher accounts. We understand how frustrating that can be, and please know we’re actively working on improving our verification processes to help reduce this issue.

If you need any assistance, please don’t hesitate to contact our support team. We’re here to help!

Thanks again for being part of the Awin community and for sharing your experience!

Kylee H.
KH
Social Media Manager
Small-Business (50 or fewer emp.)
"Great tool, getting better!"
What do you like best about Awin?

I like that there is a lot of transparency with Awin. They make it easy for both the brand and the affiliates to make an educated decision on whether or not the partnership is a good fit.

It was so easy to implement and integrate into our systems. Customer support is usually helpful. Review collected by and hosted on G2.com.

What do you dislike about Awin?

They system does feel a little clunky. It's not always the most intuitive. There are some things nestled in the menu that you have to hunt for.

There are also features that they do not have that would be so helpful, like being able to pay commissions on a card instead of through ACH. Sometimes I need to be able to pay quickly and having to submit an ACH payment slows down that process. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thanks so much for your thoughtful feedback! We're glad to hear you value the transparency Awin provides and that the platform has helped streamline your tracking and attribution.

We appreciate your comments on the UI and payment options. Those are great insights, and we’ll share them with our product team. If you need help navigating the platform or have questions about commission payments, our support team is always here to assist.

Thanks again for being part of the Awin network!

Marcel Glo G.
MG
Marketing & Sales Assistant
Small-Business (50 or fewer emp.)
"Reliable affiliate network with strong partner programs"
What do you like best about Awin?

Awin offers a wide range of affiliate programs across many industries, which makes it easy to find relevant partnerships. The reporting tools are very clear and give a transparent overview of performance, conversions, and commissions. I also appreciate that payments are processed on time and the support team responds quickly whenever I have a question. Review collected by and hosted on G2.com.

What do you dislike about Awin?

Sometimes it takes a while until new programs are approved, which can slow down the process if you want to start promoting quickly. The dashboard could also be a little more modern and easier to navigate, especially if you are working with many different advertisers at the same time. However, these are only small points compared to the overall value. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Hi Marcel,

Thank you for taking the time to share such thoughtful review!

We appreciate your feedback on program approvals and dashboard usability. While approval times are determined by each individual advertiser, we understand how this can affect your momentum. You can always contact the advertisers directly to check on the status of your pending requests to join their programs. If you ever need assistance with this, our Support Team is here to help.

As for the dashboard experience, we’re continuously gathering user input to guide future improvements, and your comments are incredibly helpful.

Thanks again for being a valued partner. We're excited to support your continued growth in affiliate marketing.

Cyprien T.
CT
Paid Media Manager
Enterprise (> 1000 emp.)
"Game-Changer for Our Paid Media Strategy: Awin Delivers True Partnership and Unprecedented Growth"
What do you like best about Awin?

As a Paid Media Manager, integrating Awin has been a game-changer for our strategy. This channel has delivered consistent, exponential growth since day one and has quickly become one of our most successful levers for new customer acquisition.

The platform is powerful and intuitive, providing the reliable data we need to manage and scale our affiliate program effectively. However, their team is the true differentiator. Our contacts at Awin are genuine growth partners, not just account managers. Their proactive support and strategic insights have been instrumental in our success, constantly connecting us with high-value publisher opportunities.

For any performance marketing professional looking to drive significant results, I can't recommend Awin highly enough. It's a top-tier platform backed by a world-class team. Review collected by and hosted on G2.com.

What do you dislike about Awin?

While the platform is incredibly powerful, navigating the sheer volume of data can sometimes be a little overwhelming at first. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Hi Cyprien,

Thank you for your fantastic and detailed review! We’re delighted to hear that Awin has been a game-changer for your paid media strategy and that our platform and team have played such a significant role in your success.

We understand that navigating the wealth of data available on the platform can feel overwhelming at times. To help with this, we recommend exploring our guides and resources designed to simplify data analysis and platform use. Of course, our Support Team is always available to provide personalized assistance whenever you need it.

Thank you for recommending Awin so highly. We look forward to continuing to support your growth and success!

Hozefa T.
HT
Affiliation Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A Comprehensive Review of AWIN’s Affiliate Platform"
What do you like best about Awin?

Awin provides a wide range of advertisers and publishers across multiple industries, which makes it easier to find relevant partnerships. The platform’s tracking and reporting tools are reliable, and payments are processed on time, which builds trust with affiliates. I also like the intuitive interface and the strong support system when it comes to resolving queries. Review collected by and hosted on G2.com.

What do you dislike about Awin?

At times, the approval process for new programs can feel slow, and the dashboard can be slightly overwhelming for beginners due to the amount of data and options available. Additionally, communication from certain advertisers within the network could be more proactive. Review collected by and hosted on G2.com.

Response from Carina Aiordachioae of Awin

Thank you for your thoughtful review!

We’re happy to hear that Awin’s broad range of advertisers, reliable tracking, timely payments, and intuitive interface are helping you find the right partnerships and build trust with affiliates. It’s also great to know our support team has been there when you needed them.

We appreciate your points about the approval process sometimes feeling slow, the dashboard being a bit overwhelming for beginners, and communication from some advertisers. These are areas we’re actively working on to improve.

Best regards,

The Awin Team

Product Avatar Image
Product Avatar Image