It appears in the past this could have been a solid database software, but it has not been updated or made easy to use. Review collected by and hosted on G2.com.

Having used a lot of Nonprofit donor/gift Management Software, I have never seen one that is less intuitive, complicated, and clunky all at once. I feel like it could have been good back in the early 00's but it has not changed since. We have tried training and insights but have found our system to be unusable. We will be switching, but have been told we can only get bulk data and no exports to excel. I would avoid. Review collected by and hosted on G2.com.

Because Andar360 allows us to input data into refined classes, we're able to run very detailed reports that include the information we need and disclude items that aren't relevant. Review collected by and hosted on G2.com.

There can be areas that are a bit difficult to navigate and unforgiving if the processes are out of order. Review collected by and hosted on G2.com.

The Andar360 support is one of my favorite elements to the system. In addition to their fast response time, they have an excellent Glossary that is well linked with all the instructions and scenarios you need to determine the steps for your project. Review collected by and hosted on G2.com.

The interface can seem a little outdated, but there are different options for how to display the information that can help. Review collected by and hosted on G2.com.

The thing I like best about Andar360 is how comprehensive it is. We don't need to have a different piece of software or a different service for each department. Andar360 has tools for digital and traditional giving, revenue processing, volunteering, events, texting, digital RFP submission and evaluation, Marketing, KPIs, Data Analysis, extensive reporting and more. Review collected by and hosted on G2.com.

The main downside of Andar360 is because the developers are more focused on function (as they should be) it can look a bit dated when compared to other CRMs. I personally am far more concerned with how software functions than it looking slick, so it isn't a problem I have, but one I have heard from new employees. Review collected by and hosted on G2.com.

Andar360 is developed for comprehensive charitable organizations which have large donor bases and the need for extensive reporting capabilities. It offers customized reports (DMOs) to be created with complex customization features including SQL level-coding. Also, it has extensive logging that allows for regular security audits and accountability concerns. It also has the ability to send emails not only internally but also to external stakeholders. This reduces the need to have multiple applications (e.g. a CRM, an email application, etc.) to address donor inquiries and action requests. Review collected by and hosted on G2.com.

It is an application-based tool so it is not cloud-friendly which means it is prone to downtimes/connectivity issues if its server is interrupted (hardware failure/power outage). It also has a steep learning curve for new users, especially those used to simpler interfaces such as Salesforce. One of the challenges experienced with this application is regarding accessibility, many staff members are uncomfortable accessing the tool without extensive training and even with, they are reluctant to use it because of its complex interface and causes more pressure on reporting staff. Review collected by and hosted on G2.com.

With Andar360, I can parse out the exact data I want from an enormous amount of information using a data mining operation. Instead of taking forever to find a needle in a haystack, I am holding a powerful magnet over the pile of hay to find the needle with ease! Review collected by and hosted on G2.com.

Andar360 is not a tool that can immediately be utilized without taking the time to learn how and to set it up to best suit your needs. If you need something quick and easy, this isn't for you. But if you want a super customizable CRM, you will appreciate Andar. Review collected by and hosted on G2.com.

Andar360 is always looking for customer-focused product improvements. They provide training for users and support is available if necessary. Review collected by and hosted on G2.com.

There isn't really anything that I dislike about the product. Once you get the hang of the software, it's pretty easy to use. Review collected by and hosted on G2.com.

You can always learn more about Andar through the Support Centre. Even someone who doesn't have a degree in computer science can quickly learn the CRM software to assist the organization of volunteers/donors. Review collected by and hosted on G2.com.

The solutions for certain issues are not always straightforward. I would love to see the support centre connected to the Andar360 software so that you don't have to go to a new browser to find the solution. Review collected by and hosted on G2.com.

I love how user-friendly the system is to launch campaigns! Review collected by and hosted on G2.com.

Sometimes there are too many steps to complete a task. Review collected by and hosted on G2.com.

ANDAR is basic and can meet the needs of organizations that have minimal donors Review collected by and hosted on G2.com.

The system is ancient. The system also has problems with large data dumps from another database Review collected by and hosted on G2.com.