The G2 on CustomGuide

CustomGuide Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of CustomGuide, enabling personalized, paced learning with engaging resources and lessons. (20 mentions)

Users value the progress tracking capabilities of CustomGuide, enhancing team engagement and monitoring learning improvements effectively. (8 mentions)

Users love the huge variety of courses offered by CustomGuide, making learning engaging and tailored to their needs. (8 mentions)

Users appreciate the tailored training and interactive courses from CustomGuide, significantly boosting team skill improvement and learning outcomes. (7 mentions)

Users love the self-paced learning approach of CustomGuide, allowing them to master skills at their convenience. (6 mentions)

Users appreciate the engaging interaction of CustomGuide, enhancing motivation and making the learning process more enjoyable. (5 mentions)

Users feel that CustomGuide has limited courses and desire more advanced topics in their IT offerings. (2 mentions)

Users report inconsistent answer quality with CustomGuide, experiencing errors that lead to incorrect assessments. (1 mentions)

Users desire multilingual subtitles or captions for better accessibility and understanding of the content. (1 mentions)

Users report experiencing video playback issues that can hinder the learning experience with CustomGuide. (1 mentions)

Top Pros or Advantages of CustomGuide

1. Ease of Use

Users appreciate the ease of use of CustomGuide, enabling personalized, paced learning with engaging resources and lessons.

See 20 mentions

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Christian Donne S.

Small-Business (50 or fewer emp.)

5.0/5

"Top-Notch All-in-One Training Platform ✅"

What do you like about CustomGuide?

So many things! They make it easy to create courses, track my team’s progress, and monitor learning improvements through downloadable reports. The pla

Bianca Rae D.

Small-Business (50 or fewer emp.)

5.0/5

"Great Resources for Freelancers Like Me"

What do you like about CustomGuide?

I love how CustomGuide lets me get hands-on with everything I need to know, from the basics right up to the tricky stuff. It's all about learning at m

2. Progress Tracking

Users value the progress tracking capabilities of CustomGuide, enhancing team engagement and monitoring learning improvements effectively.

See 8 mentions

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Christian Donne S.

Small-Business (50 or fewer emp.)

5.0/5

"Top-Notch All-in-One Training Platform ✅"

What do you like about CustomGuide?

So many things! They make it easy to create courses, track my team’s progress, and monitor learning improvements through downloadable reports. The pla

Trisha Anjanette B.

Small-Business (50 or fewer emp.)

5.0/5

"Easy-to-Use, Great Content Library, and Collaborative LMS!"

What do you like about CustomGuide?

CustomGuide makes it simple to create courses and share them with our team whenever we want, keeping content accessible and engaging. The admin tools

3. Variety

Users love the huge variety of courses offered by CustomGuide, making learning engaging and tailored to their needs.

See 8 mentions

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Alejo G.

Small-Business (50 or fewer emp.)

5.0/5

"A comprehensive way of quickly learning new skills"

What do you like about CustomGuide?

The guided tutorials are very detailed and on point. There's a huge variety of courses ranging from basic to advanced skills.

Irina G.

Small-Business (50 or fewer emp.)

5.0/5

"CustomGuide Makes Learning Easy for Everyone!"

What do you like about CustomGuide?

CustomGuide is just what I needed. They have a huge variety of courses, from business skills to software topics. It's been super easy to find new thin

4. Skill Improvement

Users appreciate the tailored training and interactive courses from CustomGuide, significantly boosting team skill improvement and learning outcomes.

See 7 mentions

See Related User Reviews

Christian Donne S.

Small-Business (50 or fewer emp.)

5.0/5

"Top-Notch All-in-One Training Platform ✅"

What do you like about CustomGuide?

So many things! They make it easy to create courses, track my team’s progress, and monitor learning improvements through downloadable reports. The pla

Princess P.

Small-Business (50 or fewer emp.)

5.0/5

"Best learning platform with free cheat sheets and certificates!"

What do you like about CustomGuide?

I'm learning at my own pace with these self-paced, well-taught courses. I wish I'd found this platform years ago. I'd recommend it to anyone wanting t

5. Self-Pacing

Users love the self-paced learning approach of CustomGuide, allowing them to master skills at their convenience.

See 6 mentions

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Bianca Rae D.

Small-Business (50 or fewer emp.)

5.0/5

"Great Resources for Freelancers Like Me"

What do you like about CustomGuide?

I love how CustomGuide lets me get hands-on with everything I need to know, from the basics right up to the tricky stuff. It's all about learning at m

Dannah R.

Small-Business (50 or fewer emp.)

5.0/5

"Simple, concise, and informative interactive videos!"

What do you like about CustomGuide?

The lessons are simple to follow, and they feel like they're made just for someone like me. I was new to QuickBooks and not great with Microsoft tools

6. Engagement

Users appreciate the engaging interaction of CustomGuide, enhancing motivation and making the learning process more enjoyable.

See 5 mentions

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Christian Donne S.

Small-Business (50 or fewer emp.)

5.0/5

"Top-Notch All-in-One Training Platform ✅"

What do you like about CustomGuide?

So many things! They make it easy to create courses, track my team’s progress, and monitor learning improvements through downloadable reports. The pla

Patrick O.

Mid-Market (51-1000 emp.)

5.0/5

"Great Course Library and an Even Better LMS"

What do you like about CustomGuide?

After using the platform, I love how easy and practical the LMS is. It’s simple to navigate, and the courses are well-organized. Compared to other tra

Top Cons or Disadvantages of CustomGuide

1. Limited Courses

Users feel that CustomGuide has limited courses and desire more advanced topics in their IT offerings.

See 2 mentions

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Bianca Rae D.

Small-Business (50 or fewer emp.)

5.0/5

"Great Resources for Freelancers Like Me"

What do you dislike about CustomGuide?

Even though there's a lot on CustomGuide, sometimes I wish there were more courses.

Oleksii P.

Small-Business (50 or fewer emp.)

5.0/5

"My Go-to Platform for Professional Development!"

What do you dislike about CustomGuide?

I think CustomGuide could improve by expandingtheir IT courses to include more advanced topics.

2. Answer Quality

Users report inconsistent answer quality with CustomGuide, experiencing errors that lead to incorrect assessments.

See 1 mentions

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Adrian V.

Enterprise (> 1000 emp.)

5.0/5

"A good learning tool"

What do you dislike about CustomGuide?

There may be errors when clicking on the answer, the course can take an answer as wrong. When clicking on the answer there should be a message before

3. Language Limitations

Users desire multilingual subtitles or captions for better accessibility and understanding of the content.

See 1 mentions

See Related User Reviews

Alberto N.

Small-Business (50 or fewer emp.)

4.5/5

"Very easy to use"

What do you dislike about CustomGuide?

I wish it had close captions or subtitles in multiple languages, The voices are clear to understand, but it will be easier for those who don't master

4. Video Content Issues

Users report experiencing video playback issues that can hinder the learning experience with CustomGuide.

See 1 mentions

See Related User Reviews

Alejo G.

Small-Business (50 or fewer emp.)

5.0/5

"A comprehensive way of quickly learning new skills"

What do you dislike about CustomGuide?

Found a couple of video playback issues.

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Erika D.

Finance Team Lead

Small-Business (50 or fewer emp.)

6/7/2025

"CustomGuide delivers real learning results. It’s effective and a huge time-saver!"

5/5

What do you like best about CustomGuide?

For a long time, we were looking for a good platform where our team could learn skills that are actually useful for their careers. Then we found CustomGuide, which offers a wide variety of courses that really help with that. They’ve done an amazing job helping people like us discover what we’re truly interested in and giving us the knowledge to grow and improve in ways that really matter. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

No issues or dislikes at all. CustomGuide has been very helpful for us. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

It’s hard to find time for training, but CustomGuide makes it simple and flexible. We can build important skills for our jobs and explore new topics we’re interested in. I also like that they offer unique courses you don’t often see on other platforms. It really helps us keep learning and growing as a team. Review collected by and hosted on G2.com.

Michael John Paul M.

Project Engineer

Small-Business (50 or fewer emp.)

7/7/2025

"Using CustomGuide for our training is one of the best decisions we’ve made."

5/5

What do you like best about CustomGuide?

My team has taken a lot of CustomGuide courses, and we’ve all found the content to be relevant, well-organized, and easy to follow. We also love how customizable the courses are. We were able to tailor content to fit our needs, which you don’t get with most platforms. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

Nothing. We love everything they offer, and they have everything we need for effective training. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

One thing that really stood out to me is how we can customize their courses. Our organization was able to tailor one of the courses to better suit our specific needs. That level of adaptability isn’t something you find in every learning platform. I’d definitely recommend CustomGuide to anyone, it’s a solid platform that delivers useful training. Review collected by and hosted on G2.com.

Tricia Q.

Account Manager

Mid-Market (51-1000 emp.)

5/13/2025

"CustomGuide really helped us get better engagement and made onboarding a lot easier"

5/5

What do you like best about CustomGuide?

They offer a great variety of courses on different topics, so it’s easy to pick what fits our team’s training needs. But what we really love are the cheat sheets, they’re super handy, easy to print, and we can even add our own logo. That’s been a game changer for us. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

Honestly, nothing. The platform itself also feels modern and really easy to use. I had no problem getting the whole team set up and navigating it smoothly. Review collected by and hosted on G2.com.

Jai R.

Video Director

Small-Business (50 or fewer emp.)

4/8/2025

"CustomGuide presents their training material in the best way to learn!"

5/5

What do you like best about CustomGuide?

What I really appreciate about CustomGuide is how easy it makes learning—for me and for my team. The way the content is laid out just makes sense. It’s clear, practical, and sticks with you. I’ve seen my team actually enjoy the lessons, and it’s been great to track their progress without any hassle. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

I haven’t run into anything I dislike. It’s been smooth to use from day one. If anything, I’d just like to see even more content added over time. Review collected by and hosted on G2.com.

Carmela C.

Finance - Biller

Small-Business (50 or fewer emp.)

3/23/2025

"CustomGuide Took Our Training to the Next Level"

5/5

What do you like best about CustomGuide?

What I really like about CustomGuide is how flexible the courses are. It’s easy to set things up the way we need, and the support team is super responsive and friendly. The features make training smoother and more effective, and they’re always improving the platform, which is great to see. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

So far, everything has been working well. It’s simple to use, and I haven’t run into any issues. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

Creating our own training materials used to be a challenge, but CustomGuide’s customizable lessons have been a huge help. It’s easy to add users, and I love that we can include our company branding—especially being able to add our logo to the cheat sheets. It makes sharing training with our team so much easier and keeps everything organized in one place. Review collected by and hosted on G2.com.

Janeil S.

Property Manager

Small-Business (50 or fewer emp.)

3/21/2025

"Our New Standard for Course Library and LMS!"

5/5

What do you like best about CustomGuide?

We honestly wish we had found CustomGuide sooner—it’s such a great tool! My team and I really enjoy the courses, especially the ones on business skills and career development. The content is exactly what we need for training, and it makes learning easier and more engaging for everyone. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

We have no complaints. Everything works smoothly and supports both individual learning and team growth really well. Review collected by and hosted on G2.com.

Hazel B.

Financial Crime Prevention Specialist

Mid-Market (51-1000 emp.)

3/8/2025

"Very Grateful We Found CustomGuide! Highly Recommend for Any Organization"

5/5

What do you like best about CustomGuide?

CustomGuide presents training in the easiest way to understand. The lessons are clear, straight to the point, and easy to follow. My team and I picked up new skills quickly without feeling overwhelmed. It’s made learning so much simpler! Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

Honestly, nothing! The platform is smooth, and the courses are well-organized. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

CustomGuide has been a lifesaver for our team, saving us so much time. Instead of creating training materials from scratch, we use their customizable courses, which make learning easier and more effective for us. Overall, we are just grateful to have access to structured, easy-to-understand training that has made a huge difference in my productivity and confidence at work. Review collected by and hosted on G2.com.

Patrick O.

Biller

Mid-Market (51-1000 emp.)

2/23/2025

"Great Course Library and an Even Better LMS"

5/5

What do you like best about CustomGuide?

After using the platform, I love how easy and practical the LMS is. It’s simple to navigate, and the courses are well-organized. Compared to other training platforms, CustomGuide makes learning more engaging for my team and helps us get the most out of our training sessions. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

So far, I have no complaints. The platform runs smoothly, and all the courses are easy to access. Review collected by and hosted on G2.com.

Alexandra R.

Administrative Assistant

Small-Business (50 or fewer emp.)

2/11/2025

"A Reliable and Effective Training Solution"

5/5

What do you like best about CustomGuide?

CustomGuide has been phenomenal, and everything works smoothly without any issues. The platform is well-designed, and we love the wide variety of courses. I also appreciate how they keep improving the website, making it even more user-friendly and visually appealing. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

We have no complaints—it’s a great product. The new help guides are always available and provide clear, step-by-step assistance whenever needed. Review collected by and hosted on G2.com.

Carla Angela N.

Quality Assurance Analyst

Small-Business (50 or fewer emp.)

12/18/2024

"CustomGuide is truly an all-in-one training solution!"

5/5

What do you like best about CustomGuide?

Everything you need for training is in one place, and the campaign builder is a standout feature. It’s simple yet incredibly effective, making it easy to create and manage training plans in no time! Plus, their new help widget is super handy and makes support even better! Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

None at all. We’ve been using CustomGuide for years, and it’s been an excellent tool we continue to rely on and love! Review collected by and hosted on G2.com.