Closebot is hands down the best conversational AI platform on the market today.

As someone who’s used the platform since Nov 2023 I’ve seen how far it’s come, and it was already ahead from the start.

Setup takes just mins and you can get going quickly. You can also build complex custom bots to handle everything from lead gen to screening applicants for hiring.

This will be an integral part of our business in 2025 and beyond. Review collected by and hosted on G2.com.

Nothing comes to mind. With the new updates its purpose built for AI agencies. Review collected by and hosted on G2.com.

I like how fast it is to set up and deploy an agent. The drag-and-drop job flow builder makes it easy to create conversations that actually qualify leads and push them straight into our calendar without needing coding or external integrations. We’ve used it in campaigns where speed matters, and it consistently responds within seconds, which has helped reduce missed opportunities. Review collected by and hosted on G2.com.

Some of the default replies feel a little too formal, so we spend time tweaking the persona settings to match each client’s brand voice. The reporting dashboard is good for quick insights, but I’d like more detailed breakdowns on which conversation paths are converting best. Review collected by and hosted on G2.com.

No Software is perfect - especially at the beginning. The CloseBot Team is available all the time and extremely motivated to solve the pains and problems of their customers, which is highly appreciated from our side. We as a prestigious marketing agency located in europe are proud to serve our customers with the products and solutions that this amazing team has created.

The system is very easy to handle, implementing into a CRM like hubspot or highlevel is easy as well and i use this tool daily for my clients. We automate daily over 200-300 Messages. Review collected by and hosted on G2.com.

No idea. They focus on text based agents and exceed in that, so there is nothing to complain about, if you know what you get into. No need to complain why there is no voice agent capability, as they do not offer it specifically. Review collected by and hosted on G2.com.

CloseBot stands out for its incredibly easy integration with GoHighLevel (GHL). The setup process is lightning fast—within five minutes, I had a fully functional, world-class AI bot operating at the same quality level as much more complex builds of bots using n8n or make. The multichannel reply feature is a game-changer: CloseBot can handle conversations across Facebook and Instagram Messenger, webchat, SMS, and email, all from a single interface. It manages multiline interactions smoothly, supports integrated follow-ups, and includes built-in spam and aggression detection, which saves my team a lot of manual work. The bot’s goal-based logic makes it perfect for lead qualification and appointment booking, keeping conversations focused and productive. The active community and responsive founders are a huge plus, and it’s the #1 downloaded app in the GHL marketplace for a reason. Review collected by and hosted on G2.com.

The main limitation with CloseBot (as of V1) is that it only handles text—it doesn’t support audio, images, or document exchanges. This can be a drawback if your business needs to process media-rich messages or send/receive files. Additionally, it’s not ideal for ecommerce scenarios where you need to manage large, dynamic product catalogs, descriptions, and prices. If your use case requires frequent updates to product data or multimedia handling, you may find CloseBot’s current version restrictive. Review collected by and hosted on G2.com.

What I like best about CloseBot is how human the conversations feel. Unlike other bots we’ve tried, it doesn't feel scripted or robotic. It adapts to the lead’s responses, asks smart follow-up questions, and actually drives qualified conversations that result in booked calls. It’s like having a 24/7 sales rep that never misses a beat. Review collected by and hosted on G2.com.

There’s a bit of a learning curve when it comes to fine-tuning the conversation flows, especially if you have multiple products or services. It takes some upfront testing to get it just right. That said, the support team is responsive and helpful, which makes the setup process smoother. Review collected by and hosted on G2.com.

I use CloseBot to build out conversational AI systems for my clients and I also teach other marketers how to resell it. I am mostly building AI for small businesses that are great at what they do but just don't have the systems in place for follow up.

With CloseBot, we’re able to capture, qualify, nurture and follow up with leads instantly. This gives businesses higher revenue overall and higher ROI on their existing marketing.

What I really like is how flexible but simple it is. I can customize each bot to match how a specific business handles leads—whether it's a med spa, chiropractor, roofer, etc. The bots can take different routes depending on the goal, and I can set up flows that actually feel human and sound just like the business. Every business has its own voice and it's own way of selling and CloseBot lets me build around that. I prefer to keep things simple but using custom variables means sky is the limit for customization and you can build just about anything a business needs.

I also teach other marketers how to sell and build AI with CloseBot and it's one of the few tools I trust enough to build a whole offer around. It works, plain and simple.

And honestly, the team behind CloseBot is a huge part of why I'm such a big fan. Bryce DeCora and the crew are all in on AI. That means it's the entire focus of their platform and not another bolted on feature. They have a vision and there are so many big things coming. Review collected by and hosted on G2.com.

Sometimes the LLM's that are used on the backend make changes and things need to be adjusted. The team does a great job of making any updates they need to ensure everything is working smoothly. Review collected by and hosted on G2.com.

This has been a game changer for our clients! We do marketing for tattoo shops to get them clients, and they're notoriously bad at reaching out to leads.

We implemented CloseBot right around when they launched and haven't looked back since!

I'm also in a group of marketing agency owners and it's been awesome to see how many have switched from other ai softwares (Zappy chat, Many chat, GHL's ai chat) over to CloseBot and absolutely love it!

Their new drag and drop set up is super simple to use and connect to GHL, HubSpot, etc.

If you're looking for an ai bot to talk to people or book appointments, you have to give this a try! Review collected by and hosted on G2.com.

Pretty much all the issues that I had have been fixed in V2. The biggest one was the load time for CloseBots builder. Review collected by and hosted on G2.com.

As an agency that builds and manages automation for dozens of clients, we've tested just about every AI follow-up tool on the market and nothing comes close to Closebot.

The platform is insanely effective. It doesn’t just “respond” to leads it holds real conversations that feel human, handle objections, and most importantly, close. We’ve seen significant conversion increases across client accounts.

What makes Closebot truly next-level is the support team. They treat us like partners, not just users. The onboarding and constant communication are a breath of fresh air. Any issue or request is handled quickly and professionally.

Reselling Closebot has become a major value-add for our agency. Our clients love it, it makes us look like heroes, and the ROI is undeniable. This tool isn’t just powerful it’s profitable.

If you’re an agency looking to scale smarter, Closebot is a no-brainer. Review collected by and hosted on G2.com.

Still waiting for flaws, honestly :) So good! Review collected by and hosted on G2.com.

CloseBot V2 comes packed with features designed specifically for marketing agencies:

Branching Objective Flows: Create sophisticated conversation pathways based on customer responses

Multi-CRM Support: Seamless integration with HighLevel, Hubspot, and more coming soon

Agency Analytics Dashboard: Comprehensive bot performance metrics

Custom Knowledge Base: Edit documents and allow clients to upload their own information

Advanced AI Options: DeepSeek & Gemini AI integrations for enhanced conversations

Granular User Management: Control permissions for team members and clients

Multiple LLM Options: Use your own AI keys and rebill usage to clients

The ROI Is Undeniable

CloseBot V2 delivers exceptional value through its ability to handle unlimited leads simultaneously. The platform's reliability (99.8% uptime) means your lead qualification never sleeps, and the per-message pricing model ensures you only pay for what you use. West Palm Beach agencies report dramatically improved conversion rates and significant time savings for their sales teams.

From Simple to Sophisticated in Minutes

Perhaps the most impressive aspect is how CloseBot V2 makes building complex AI agents accessible to everyone. The drag-and-drop interface eliminates the need for coding knowledge, while the platform's sophisticated branching logic capabilities enable you to create AI agents that would require expensive custom development elsewhere.

The Bottom Line

For West Palm Beach marketing agencies looking to stay ahead of the competition, CloseBot V2 isn't just another tool—it's quickly becoming as essential as your CRM itself. The platform's ability to handle complex conversations, integrate with multiple systems, and scale effortlessly makes it the clear choice for agencies of all sizes. Review collected by and hosted on G2.com.

That I have not stumbled and learned about it sooner! Review collected by and hosted on G2.com.

CloseBot is by far the most intelligent and intuitive AI assistant we've used at our real estate brokerage. It doesn’t just send canned responses — it thinks, adapts, and engages like a skilled team member. Our leads don’t know it’s AI, and honestly, it’s better than most human follow-ups. It reads context, replies in English or Spanish based on the lead's language, and even uses sales psychology (like Jeremy Miner and Chris Voss strategies) to drive better conversations. Plus, it's fully integrated into our GoHighLevel system, making automation seamless. Review collected by and hosted on G2.com.

Right now, there’s a learning curve in training the AI to stay fully compliant with specific local real estate laws (we're in North Carolina), but the dev team has been responsive in adapting it for our needs. Also, it’s still evolving — which means occasional quirks — but the speed of improvement is impressive. Review collected by and hosted on G2.com.