Common Room Reviews & Product Details - Page 6

The data given when PGing into an account Review collected by and hosted on G2.com.

Complex to use, find the user experience a little long Review collected by and hosted on G2.com.

Common Room helps us to take large amounts of internal + external data about our prospects and overlay it across our Target Accounts. Review collected by and hosted on G2.com.

Some very small bugs around filtering target accounts. Review collected by and hosted on G2.com.

Functionality, granularity, and customizability. Review collected by and hosted on G2.com.

Noisy-ness can have times of ups and downs. Review collected by and hosted on G2.com.

Common Room automates the collection, analysis, and unification of customer signals to provide insights into customer behavior, preferences, and needs. I use it daily to stay connected with our community.

For product-led sales, these insights help identify when users might be ready for a commercial product. Common Room gathers data from sources like website tracking, LinkedIn, Slack, and GitHub, and it also integrates with other tools like HubSpot or custom APIs.

Additionally, Common Room enables users to automate outreach based on these signals, streamlining the process and making it more efficient. Setting it up is easy, even for those without much technical experience, and their customer support team is very helpful. Review collected by and hosted on G2.com.

Some of the reports functionality could benefit of more customization - a capability that Common Room is working on.

Exporting data with CSV for manual analysis (e.g. in MS Excel) could be made easier and with more data points.

Some of the processing of data updates could happen more timely (real-time instead of batches). Review collected by and hosted on G2.com.

Simple to engage with Slack community - engagement tools like Workflows and Segments make it an easy process to reach out and converse

Robust Boolean search - you can drill down so many dimensions you feel like you're coding

Good visibility into who's in your community, both by account and member level, across multiple sources

Engagement tracking is decent Review collected by and hosted on G2.com.

The data enrichment could be more thorough. This hasn't been a problem as we utilize multiple data sources, but there are a few community members we don't have great contact info or background for at the outset.

The cost can be high relative to peer technology. But other solutions aren't as comprehensive.

Sometimes segments can be buggy, updates can lag. Review collected by and hosted on G2.com.

Common Room's Ease of USe and Customer Support is world class. I like how seemlessly Common Room connects to the existing tools we use like Apollo, Linkedin, Slack, etc. For us, connecting Common Room to our internal Database to help enrich user info from our platform is a massive unlock. Review collected by and hosted on G2.com.

I feel like there is still a lot of room to grown in terms of consistent platform stability, especially in the case of running advanced AI features like Ask RoomAI. Review collected by and hosted on G2.com.

Common Room makes it much easier to discover and prioritize users to reach out to. It offers better visibility into user activities and signals, indicating when they are ready for a research or sales call. It's saved a ton of time allowing us to see this information 3x faster. Review collected by and hosted on G2.com.

While the product is quite efficient, it could be improved with a 'suggested people to reach out to' feature. This would further streamline the process of identifying key users for outreach. Review collected by and hosted on G2.com.

Getting started with CommonRoom was incredibly easy. Within an hour, I connected our social media, website, and more, and began reaping the benefits. Their segmentation feature, prospecting tool, LinkedIn integration, and workflow capabilities enabled me to deliver meaningful results to the team immediately. Additionally, the team has been very responsive and supportive. Review collected by and hosted on G2.com.

The pricing tiers are somewhat steep and limiting in terms of seat flexibility, but overall worth the investment. Review collected by and hosted on G2.com.

Invaluable intelligence across difference sources. Provides powerful anlaytics and insights to understand trends, conversations and key contributors to our platform. I can make informed decisions on high signal users and reach out to them to build relationships Review collected by and hosted on G2.com.

Navigating segments of workflows to create is difficult to do solo without the onboarding manager Review collected by and hosted on G2.com.

The ability to unify the identity of our community members across multiple platforms and aggregate their activity Review collected by and hosted on G2.com.

No built-in A/B testing functionality within workflows; limited ability to edit workflows that have gone live - you need to start over from scratch is you're changing core functionality within the flow Review collected by and hosted on G2.com.