The G2 on Conga Composer

Conga Composer Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find easy template mapping and dynamic features in Conga Composer enhance efficiency and streamline document creation. (61 mentions)

Users benefit from the time-saving automation of Conga Composer, enhancing productivity and reducing manual errors in document creation. (58 mentions)

Users value the effortless document creation of Conga Composer, enhancing productivity and ensuring professional outputs. (56 mentions)

Users value the ease of use in Conga Composer, which streamlines document creation and enhances productivity. (55 mentions)

Users value the seamless Salesforce integration of Conga Composer, enhancing efficiency in document creation and data retrieval. (46 mentions)

Users value the seamless Salesforce integration of Conga Composer, enhancing efficiency in document generation and automation. (45 mentions)

Users value the customization capabilities of Conga Composer, enhancing report creation and integration with various platforms. (35 mentions)

Users face a significant learning curve with Conga Composer, especially when managing complex templates and integrations. (40 mentions)

Users experience a steep learning curve with Conga Composer, especially for advanced features and functionalities. (23 mentions)

Users find that document creation can be time-consuming, especially when dealing with templates and large files. (19 mentions)

Users find limited template flexibility frustrating, needing more premade options for efficient data management. (18 mentions)

Users experience slow performance, especially with large documents and report generation, leading to frustrating wait times. (17 mentions)

Users find the difficulty in troubleshooting and complexity of Conga Composer challenging, especially for casual use. (16 mentions)

Users find the complex setup of Conga Composer in Salesforce challenging and lacking sufficient training resources. (14 mentions)

Users experience performance issues with Conga Composer, including delays and downtime affecting productivity and usability. (5 mentions)

Top Pros or Advantages of Conga Composer

1. Features

Users find easy template mapping and dynamic features in Conga Composer enhance efficiency and streamline document creation.

See 61 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Good product with the best out-of-the-box features"

What do you like about Conga Composer?

Documents of complexity are produced fast. Dynamic templates are created easily by the users with this feature providing dynamic fields and condition

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Conga Composer"

What do you like about Conga Composer?

Conga Composer has been a game-changer for our document generation needs. It allowed us to automate the creation of contracts, proposals, and other ke

2. Time-saving

Users benefit from the time-saving automation of Conga Composer, enhancing productivity and reducing manual errors in document creation.

See 58 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Good product with the best out-of-the-box features"

What do you like about Conga Composer?

Documents of complexity are produced fast. Dynamic templates are created easily by the users with this feature providing dynamic fields and condition

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Conga Composer"

What do you like about Conga Composer?

Conga Composer has been a game-changer for our document generation needs. It allowed us to automate the creation of contracts, proposals, and other ke

3. Document Management

Users value the effortless document creation of Conga Composer, enhancing productivity and ensuring professional outputs.

See 56 mentions

See Related User Reviews

Mauricio D.

Small-Business (50 or fewer emp.)

4.0/5

"A key solution for efficient document automation"

What do you like about Conga Composer?

What I like most about Conga Composer is the ease with which it creates the documents and the reports. It fits well with Salesforce as is a big plus a

Verified User

Enterprise (> 1000 emp.)

2.0/5

"Poor Admin Documentation"

What do you like about Conga Composer?

The classic version allowed us to be able to merge report data from multiple reports into a single document.

4. Ease of Use

Users value the ease of use in Conga Composer, which streamlines document creation and enhances productivity.

See 55 mentions

See Related User Reviews

Mauricio D.

Small-Business (50 or fewer emp.)

4.0/5

"A key solution for efficient document automation"

What do you like about Conga Composer?

What I like most about Conga Composer is the ease with which it creates the documents and the reports. It fits well with Salesforce as is a big plus a

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Conga Composer works for us!!"

What do you like about Conga Composer?

The ability to easily generate documents based on our data in a format that is professional and aligned with our company branding.

5. Salesforce Integration

Users value the seamless Salesforce integration of Conga Composer, enhancing efficiency in document creation and data retrieval.

See 46 mentions

See Related User Reviews

Mauricio D.

Small-Business (50 or fewer emp.)

4.0/5

"A key solution for efficient document automation"

What do you like about Conga Composer?

What I like most about Conga Composer is the ease with which it creates the documents and the reports. It fits well with Salesforce as is a big plus a

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Conga Composer Review"

What do you like about Conga Composer?

The best feature of Composer is its direct integration with Salesforce, which makes it simple and requires no manual work to pull data into documents.

6. Integrations

Users value the seamless Salesforce integration of Conga Composer, enhancing efficiency in document generation and automation.

See 45 mentions

See Related User Reviews

Poovaiah B.

Enterprise (> 1000 emp.)

4.0/5

"Usage experience of Conga Composer"

What do you like about Conga Composer?

Conga composer allows us to seamlessly generate contract documents, while pulling data from Salesforce from necessary objects.

Verified User

Enterprise (> 1000 emp.)

5.0/5

"composer review for Document generation"

What do you like about Conga Composer?

we like conga composer customization and document generation capabilities along with its integration with Salesforce, E sign software and other packag

7. Customization

Users value the customization capabilities of Conga Composer, enhancing report creation and integration with various platforms.

See 35 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"composer review for Document generation"

What do you like about Conga Composer?

we like conga composer customization and document generation capabilities along with its integration with Salesforce, E sign software and other packag

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Conga Composer Excellent Features"

What do you like about Conga Composer?

It has vast prebuild template library which offers diverse selection of prebuild template which can be modified accoring to our need. the solution can

Top Cons or Disadvantages of Conga Composer

1. Learning Curve

Users face a significant learning curve with Conga Composer, especially when managing complex templates and integrations.

See 40 mentions

See Related User Reviews

Gulam G.

Small-Business (50 or fewer emp.)

5.0/5

"A Reliable Tool for Automating Document Generation in Salesforce"

What do you dislike about Conga Composer?

The learning curve is certainly there, particularly if you're attempting to do sophisticated logic or draw in information from multiple related record

Umapathy K.

Enterprise (> 1000 emp.)

4.5/5

"Perfect solution for generating standard documents"

What do you dislike about Conga Composer?

The composer doesn't work consistently when the content has tables and merge fields beyond a certain number. Also, there is no clear documentation on

2. Steep Learning Curve

Users experience a steep learning curve with Conga Composer, especially for advanced features and functionalities.

See 23 mentions

See Related User Reviews

Gulam G.

Small-Business (50 or fewer emp.)

5.0/5

"A Reliable Tool for Automating Document Generation in Salesforce"

What do you dislike about Conga Composer?

The learning curve is certainly there, particularly if you're attempting to do sophisticated logic or draw in information from multiple related record

Maureen C.

Small-Business (50 or fewer emp.)

5.0/5

"Conga does what we need to use merge fields in documents and send letters/emails in Salesforce"

What do you dislike about Conga Composer?

Takes some learning to work the back end.

3. Time-Consuming

Users find that document creation can be time-consuming, especially when dealing with templates and large files.

See 19 mentions

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Praveen K.

Enterprise (> 1000 emp.)

5.0/5

"Best Tool to generate Documents Conga Composer"

What do you dislike about Conga Composer?

Making the documents precise with templates can be very tricky and can take more time.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"composer review for document generation"

What do you dislike about Conga Composer?

Occasionally, large template generation faces issues. Document creation can be time-consuming in such cases.

4. Limited Template Flexibility

Users find limited template flexibility frustrating, needing more premade options for efficient data management.

See 18 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great product"

What do you dislike about Conga Composer?

The copy and paste of table fields. Would be nice builder a template that the table fields would be inserted.

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Conga composer great for scaling businesses"

What do you dislike about Conga Composer?

Some templates require fine tuning to achieve desired results. it slows down with large data templates

5. Slow Performance

Users experience slow performance, especially with large documents and report generation, leading to frustrating wait times.

See 17 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"A Powerful tool for salesforce Document automation and generation"

What do you dislike about Conga Composer?

Tamplate management needs improvement. downtime should be reduced.

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Best Integration and report generation with Conga Composer"

What do you dislike about Conga Composer?

The time it takes for the dashboard to generate a report with large data and due to which the wait time increases. I find that Composer is unable to c

6. Difficulty

Users find the difficulty in troubleshooting and complexity of Conga Composer challenging, especially for casual use.

See 16 mentions

See Related User Reviews

Sandeep S.

Mid-Market (51-1000 emp.)

4.5/5

"Best compatible and easily integrate with CRM's like Salesforce, SAP, etc"

What do you dislike about Conga Composer?

To raise a support ticket with conga is quite a long process. The Customer support services should be fast and should be easy to reach out.

Kyle B.

Mid-Market (51-1000 emp.)

3.5/5

"Somewhat easy to use but can be glitchy at times"

What do you dislike about Conga Composer?

Too many steps/clicks to send an agreement. It needs to be more simple and streamlined especially for high volume smb businesses.

7. Complex Setup

Users find the complex setup of Conga Composer in Salesforce challenging and lacking sufficient training resources.

See 14 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Save Time and Enhance the Document Generation Process using Conga Composer"

What do you dislike about Conga Composer?

What I dislike is its integration capabilities. We're trying to use Composer APIs, but setting them up and utilizing them is challenging. Plus, there

Poovaiah B.

Enterprise (> 1000 emp.)

4.0/5

"Usage experience of Conga Composer"

What do you dislike about Conga Composer?

The one thing that can be improved about the composer is the setup, especially the Conga queries and certain items on the template merge fields in its

8. Performance Issues

Users experience performance issues with Conga Composer, including delays and downtime affecting productivity and usability.

See 5 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"User Friendly and Highly Efficient"

What do you dislike about Conga Composer?

Downtime and composer unavailability cause a lot of issues.

Anshul s.

Enterprise (> 1000 emp.)

5.0/5

"Conga composer ultimate tool to generate documents"

What do you dislike about Conga Composer?

it sometimes has downtime which cause unnecessary hassels

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Audrey C.

Director of special projects

Small-Business (50 or fewer emp.)

10/14/2025

"Seamless Integration and Time Savings, but Needs Better Guidance on New Features"

5/5

What do you like best about Conga Composer?

It saves me hours when creating proposals and contracts for clients and vendors. The integration is seamless and rarely has issues. I have approximately 8 errors in the last year and all were resolved within an hour. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

It is a little unclear on how to use new features or new views of how it would look on the layout. It would be nice if there were con reps that could specifically help help with that. Review collected by and hosted on G2.com.

George R.

Admin

Mid-Market (51-1000 emp.)

10/28/2025

"Multi-Field Queries, But Expensive. You get what you pay for."

4.5/5

What do you like best about Conga Composer?

Being able to query multiple fields across different objects so that the business can make the best possible form/invoice for a customer! Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

The only thing I dislike is the price. I tried to get a new customer using Salesforce to use Conga and they were surprised by the bill. I was as well as I did not think it would exceed $3,000 - $5,000. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

2/18/2025

"Conga Composer provides a way to automate document attributes and settings."

5/5

What do you like best about Conga Composer?

With the help of Conga Solutions, which is a part of Conga Composer's functionality, we have automated document properties such as the document name, access permissions, and adding a password for an extra layer of security. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

What we dislike is that in Conga Solutions, some parameters are not compatible with others that we need. Due to this limitation, we had to find an alternative way to achieve our use case. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga Composer

edit

We're glad to hear that you have found value in automating document properties and adding an extra layer of security with Conga Composer's functionality. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Kyle B.

Account Executive

Mid-Market (51-1000 emp.)

12/30/2021

"Somewhat easy to use but can be glitchy at times"

3.5/5

What do you like best about Conga Composer?

I like the alerts when people open the agreements and being able to set automated reminders if they haven’t signed. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

Too many steps/clicks to send an agreement. It needs to be more simple and streamlined especially for high volume smb businesses. Review collected by and hosted on G2.com.

Recommendations to others considering Conga Composer:

Make sure you have someone on the Conga Team train your staff and go through some sample quotes before implementing it to get all of the glitches/kinks sorted out. Review collected by and hosted on G2.com.

What problems is Conga Composer solving and how is that benefiting you?

We often experience glitchiness. Sometimes there are missing fields on the agreement. We have to do this weird thing: save> edit lines> save again to make the discounts show up. I don't know if this is a salesforce issue or a conga issue. Review collected by and hosted on G2.com.

Raquel T.

Senior Manager, IPSS

Legal Services

Mid-Market (51-1000 emp.)

10/21/2025

"Endless Possibilities After an Initial Learning Curve"

5/5

What do you like best about Conga Composer?

The flexibility and scope. So much is possible! Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

It's a bit difficult in the beginning to set up your first projects. Once you learn the ropes, it does get easier. Review collected by and hosted on G2.com.

Ankit S.

Implementation Manager

Enterprise (> 1000 emp.)

10/8/2025

"Great product for document automation"

3.5/5

What do you like best about Conga Composer?

This product excels at document customization and is straightforward to configure and use. I have also found the customer service to be excellent. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

The product's error messages are quite vague, which means you can end up spending hours trying to identify the root cause of a document generation failure. This issue becomes even more challenging when working with large quotes that contain hundreds of products. Review collected by and hosted on G2.com.

Jacob H.

Founder

Small-Business (50 or fewer emp.)

10/8/2025

"We use conga to make society safer"

5/5

What do you like best about Conga Composer?

A lot of the people we support don't want to repeat lots of information on documents, Conga has enabled to produce detailed life plans at the click of a button.

We use Conga every day for hundreds of people. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

Needs a bit of technical knowledge to integrate, you cannot plug and play out of the box. Review collected by and hosted on G2.com.

Jenn Clower M.

Office & HR Manager

Small-Business (50 or fewer emp.)

10/16/2025

"Love Conga Sign!"

5/5

What do you like best about Conga Composer?

Ease of use! Pricing is competative for the products. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

A few outages, once for over a day. But, it was isolated and that has been the one and only issues to date. Review collected by and hosted on G2.com.

Verified User in Wholesale

Mid-Market (51-1000 emp.)

12/10/2020

"Ok tool to save time on proposal creation"

3.5/5

What do you like best about Conga Composer?

It saves time by merging relevant fields into pre-made templates for quotes and proposals Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

It's a bit technical to set up and too expensive compared to what it can do. Other tools can do what Conga does and more. Review collected by and hosted on G2.com.

Recommendations to others considering Conga Composer:

It's a good tool to save time when generating documents, especially for high volume sales teams. Can link together with DocuSign or use Conga's own signature tool to integrate e-sign as well. It's a bit hard to set up because it's a little bit technical, especially with the templates and integration with salesforce and making sure all your merge fields are set up properly, so some calls to support is absolutely needed. Pricing is ok but will increase year after year. Overall it's a good product and has saved our sales team lots of time. Review collected by and hosted on G2.com.

What problems is Conga Composer solving and how is that benefiting you?

We send out a lot of sales proposals and integrating it with salesforce saves us a bunch of time creating proposals and contracts to customers Review collected by and hosted on G2.com.

Saria R.

SR SF Amin

Mid-Market (51-1000 emp.)

10/20/2025

"Powerful Document Automation with Salesforce, But Steep Learning Curve"

5/5

What do you like best about Conga Composer?

automate document creation, its seamless integration with Salesforce, and the customization it offers. It's seen as a powerful tool for improving efficiency and ensuring consistency in business documents Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

Steep Learning Curve and Complexity. Many users find the software difficult to learn and troubleshoot, especially those who use it infrequently Review collected by and hosted on G2.com.