Hi McKenzie - thank you for your thoughtful and detailed review!

We’re so glad to hear that Criteria is helping you save time, gain deeper insights into candidates, and make more informed hiring and onboarding decisions. Your comment about using the assessments to uncover an authentic view of each candidate—and to tailor coaching and onboarding—is exactly how we hope our platform supports talent success beyond just the hire.

We also appreciate your note about completion rates. While we can’t control every candidate’s follow-through, your approach of using assessment completion as an early indicator of engagement is a smart and effective strategy—one we’ve seen echoed by other customers as well.

Thank you again for sharing your experience, and for making Criteria a part of your hiring process.

Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your recent experience. We appreciate your long-standing partnership over the past three years and are grateful that you’ve found value in our platform, particularly with our ATS integration and the support you received during onboarding. We want to acknowledge your frustration regarding the pricing adjustment and the timing of that communication.

One of our team members will be in touch with you directly, as we always strive to find an agreement for our uncapped testing that’s feasible for our customers. Our goal is always to build long-term, trust-based relationships with our customers, and we regret that this situation has impacted that trust. Thank you again for your candid feedback; it helps us improve.

Thanks for the thoughtful review! We're thrilled to hear that Criteria made your application process smoother and more insightful—especially as a pre-interview tool that helped highlight your strengths and guide recruiters efficiently. Please reach out with any additional feedback you'd like to share.

Hi Ralph, thank you for taking the time to write this review! Our team is thrilled to hear that Criteria has been a game changer for your hiring process—especially in helping you make more objective, skills-based decisions quickly and confidently. It’s great to know the platform’s ease of use, test variety, and fast setup made such a positive impact, and that the Indeed integration supported a seamless workflow.

If anything ever comes up or if you’d like to explore additional features—like post-hire development tools or deeper reporting—your Customer Success Manager is always here to help.

Thank you for being a valued partner!

Hi Austin, thank you so much for your thoughtful review. We're thrilled to hear that Criteria has helped you streamline your hiring process and provided a smooth implementation experience—ease of use and flexibility are core to our platform, and it's great to know that our customizable assessment batteries are helping you tailor evaluations to each role.

We’re especially glad to hear that moving assessments to the front of your hiring process has not only sped things up but also made the process fairer for candidates. That’s exactly the kind of impact we aim to deliver—helping organizations make faster, more confident hiring decisions while improving the candidate experience.

We appreciate your feedback on the sorting of results. If you ever want to explore additional features or best practices to get even more out of your Criteria subscription, our support team would be happy to help.

Thanks again for being a valued customer!

Hi Eric, thank you for your insightful review! We're glad to hear that Criteria’s assessments—particularly those measuring critical thinking—are helping your team validate or challenge initial impressions of candidates during the hiring process. It's great to know that you've observed a strong correlation between high performers and those who score well on the assessments, and that you're using the results as a valuable data point to dig deeper when needed. This kind of evidence-based approach is what our tools are designed to support: helping teams make more informed, confident hiring decisions while reducing the risk of costly mis-hires.

We also appreciate your balanced perspective on candidate reactions to testing. While some candidates may be hesitant, many appreciate the opportunity to demonstrate their abilities beyond a resume or interview. In fact, our research shows that 96% of test takers report a positive experience with our assessments, and many candidates feel that assessments give them a fairer chance to showcase their potential. That said, we understand the importance of candidate experience and are always working to ensure our assessments are engaging, accessible, and aligned with your hiring goals.

Thank you again for your feedback and for using Criteria as part of your hiring strategy. If you’re ever interested in exploring additional insights—such as personality traits or emotional intelligence—to complement your evaluation of critical thinking, we’d be happy to help you expand your approach. Your thoughtful use of the platform is exactly what we strive to support.

Hi Charlie, thank you for your thoughtful review and for highlighting how Criteria is helping you make more informed hiring and training decisions.

We’re especially glad to hear that you find the platform easy to use and that it supports both team fit evaluation and tailored training strategies; these are two areas where our assessments are designed to add real value. Your ability to select the right assessments for each role is exactly what we aim to empower through our flexible, science-backed tools.

It’s also great to hear that Criteria is helping you answer key questions about which tests to use. Many of our customers appreciate how our platform simplifies that decision-making process, especially with customizable test batteries and immediate scoring insights.

We’re grateful for your positive feedback and are here to support you as your hiring needs evolve. Thanks again for being a part of the Criteria community!

Thank you for your thoughtful review and for highlighting both the strengths and areas for improvement in your experience with Criteria.

We’re glad to hear that you value Criteria’s clear evaluation metrics and the role our assessments play in reducing bias and promoting fairness in hiring. That’s a core part of our mission: to help organizations make more objective, data-driven talent decisions.

We also appreciate your feedback regarding language accessibility. At Criteria, we recognize that language can significantly impact how candidates engage with assessments. That’s why we offer assessments in over 25 languages, with more being added regularly.

To ensure quality and fairness, Criteria follows a rigorous translation and validation process that includes expert linguists, native-speaking reviewers, and industrial-organizational psychologists. This process ensures that each translated assessment maintains its scientific validity while sounding natural and culturally appropriate in the target language.

We’re committed to making our platform more inclusive and accessible for non-native English speakers, and your feedback helps us continue to improve. If you’d like to explore our available language options or need support tailoring assessments for a multilingual candidate pool, our team would be happy to assist. Thank you for choosing Criteria.

Hi Tim, thank you for your thoughtful and constructive review—we truly appreciate your feedback and your continued partnership.

We’re thrilled to hear that Criteria’s psychometric assessments and video interviewing tools are helping your team make informed, timely hiring decisions across both bulk and non-bulk recruitment. It’s great to know that the insights you gain from our platform are supporting your ability to assess candidate suitability with confidence. We also appreciate your kind words about our customer-focused team—responsiveness and collaboration are core to how we support our clients.

Regarding your note on support response times during high-volume campaigns, thank you for raising this. We understand how critical it is to maintain a seamless candidate experience, especially when managing programs with thousands of applicants. Your feedback has been shared with our team, and we’re actively working to improve scalability and responsiveness during peak periods. We’re committed to continuously enhancing our service and technology to meet the evolving needs of high-volume recruitment teams like yours.

Thanks again for your trust in Criteria!

Hi Nikolai, thank you for taking the time to review Criteria!

We’re glad to hear that our platform is helping you streamline your hiring process and make more informed decisions by adding an extra layer of candidate vetting. It’s great to know you find the system easy to use and appreciate the flexibility of sending partial assessments.

We also appreciate your feedback regarding occasional downtime. While rare, we understand how important platform reliability is, and our team is continuously working to improve system stability and minimize disruptions.

Thanks again for your insights—we’re grateful to support your hiring success!