Introducing G2.ai, the future of software buying.Try now
DoctorConnect.net
Sponsored
DoctorConnect.net
Visit Website
Product Avatar Image
eClinicalWorks

By eClinicalWorks

DoctorConnect.net
Sponsored
DoctorConnect.net
Visit Website

Access myG2 dashboard to manage your listing

View trends for traffic, reviews, competitors & get recommendations to improve visibility.

MyG2 Dashboard

eClinicalWorks Reviews & Product Details - Page 7

eClinicalWorks Product Details
Profile Status

This profile is currently managed by eClinicalWorks but has limited features.

Are you part of the eClinicalWorks team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by eClinicalWorks.

Revenue Cycle Management

EHR Only

$449.00

eClinicalWorks Integrations

(1)
Integration information sourced from real user reviews.

eClinicalWorks Media

eClinicalWorks Demo - EHR accessible on any device
EHR accessible on any device: tablet, desktop, or mobile
eClinicalWorks Demo - PRISMA
PRISMA - Health Information Search Engine
eClinicalWorks Demo - healow Patient Engagement Services
healow Patient Engagement Services
eClinicalWorks Demo - Value-Based Care
Value-Based Care services
Product Avatar Image

Have you used eClinicalWorks before?

Answer a few questions to help the eClinicalWorks community

eClinicalWorks Reviews (150)

Reviews

eClinicalWorks Reviews (150)

3.7
150 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Urgent care usage "
What do you like best about eClinicalWorks?

Very very simple to use. It makes nursing stress free Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

Lag time and Program does go down about once a month or so Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Mid-Market (51-1000 emp.)
"Complicated!!!!!"
What do you like best about eClinicalWorks?

I love how standardized it is. Not many changes, love the already made templates, and the support behind it. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

I very much dislike how complicated it can be sometimes. I wish they could make it easier, yet faster to register. Review collected by and hosted on G2.com.

AK
LPN
Small-Business (50 or fewer emp.)
"User Friendly"
What do you like best about eClinicalWorks?

I love that the program has an all in one use for its program. I can fax, make referrals and chart all within the same program. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

There are freezing issues with the program that I wish could be managed. Review collected by and hosted on G2.com.

TW
Mid-Market (51-1000 emp.)
"Jack of all trades..."
What do you like best about eClinicalWorks?

The sheer amount of things it is able to do. Scheduling, Billing, Messaging, Prescriptions, Reporting, Integrations with hundreds of services. If you want to do it elinicalworks can probably do it or they have a partner that can. The support people are always very friendly, and they respond to tickets quickly. It also runs just fine on low end hardware. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

It requires someone to be responsible for it, a single point of contact is best. That person needs to be aware of any and all changes, any issues, and they need to be vigilant. It is not a set it and forget type of solution. There are numerous things that require manual updating. It is somewhat unstable, and requires frequent support calls. User activity logging leaves a lot to be desired. Review collected by and hosted on G2.com.

Monali P.
MP
Clinical Research Assistant
Mid-Market (51-1000 emp.)
"Great EMR"
What do you like best about eClinicalWorks?

It is simple, no clutter, software for EMR services. Templates for EMR purpose are good enough to document basic clinical information. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

Sometimes the font and organization is too hard to find, there are no help buttons either, would be difficult for someone to learn on their first day Review collected by and hosted on G2.com.

SF
Medical Assistant Intern June 2018 - Present
Accounting
Mid-Market (51-1000 emp.)
"easy to use "
What do you like best about eClinicalWorks?

very easy to use and learn

it took me only one day to learn how the software works.

I like that stays logged in

Great Billing area and claims management. Great reporting.

pt hub where you can find everything

I love the tickler cause it reminds me of everything. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

I dislike that I had to change my password every month.

sometimes it get frozen in the middle of me typing something up.

entering Immunization records its very time consuming

There is a lot of clicking

the scheduled color coding

customer support is bad. Don`t expect to speak with someone that speaks clear english it very hard to understand their english. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"ECW: user friendly and easy to navigate"
What do you like best about eClinicalWorks?

ECW is very easy to navigate for EHR documentation. Templates make it very user friendly and easy to document procedures. This makes it very user friendly for all ages. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

ECW is very slow and often lags with glitches in the system. Review collected by and hosted on G2.com.

Leann S.
LS
Medical assistant
Mid-Market (51-1000 emp.)
"Very user friendly "
What do you like best about eClinicalWorks?

I like that everything is in one place. Very user friendly with proper alerts and forwarding techniques. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

I think there is a better way of showing the schedule for the day. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Thumbs up"
What do you like best about eClinicalWorks?

works great and is easy to use. Interface looks modern as compared to other software. Very easy to manage various aspects of patient medical records. Easy to transition between different sections of information. Can also easily message colleagues. Great product. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

Support staff is absolutely terrible. It seems to be outsourced. expensive product for what you get. I love the product, however the company seems to be mismanaged and comes off as not caring about anyone that they have sold their products to. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"Not the greatest EHR"
What do you like best about eClinicalWorks?

They have an integrated system with a lot of features Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

Customer service. Anytime I have a question they refer me to the "knowledge section" of ECW. Sometimes that is helpful but sometimes my questions are more specific. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by eClinicalWorks.

Revenue Cycle Management

EHR Only

$449.00

EHR with Practice Management

$599.00
eClinicalWorks Comparisons
Product Avatar Image
Epic
Compare Now
Product Avatar Image
Tebra (previously Kareo + PatientPop)
Compare Now
Product Avatar Image
Cerner
Compare Now
eClinicalWorks Features
Data aggregator - Population Health Management
Predictive Patient Analysis - Population Health Management
Multiple Medical Provider Access
Ancillary Care Provider Access
Meaningful Use Reporting
ePHI Storage
Interoperability
Patient Workflow Management
Workflow Management
Interoperability
Digital Intake Forms