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Folks HR Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the user-friendly interface of Folks HR, making HR tasks efficient and easy to manage. (6 mentions)
Users appreciate the ease of use of Folks HR, highlighting its user-friendly design and quick navigation. (5 mentions)
Users value the easy management of Folks HR, appreciating its seamless implementation and user-friendly design. (3 mentions)
Users value the easy navigation of Folks HR, making it user-friendly and efficient for managing HR tasks. (3 mentions)
Users love the simplicity of Folks HR, finding it easy to navigate and efficient for HR tasks. (3 mentions)
Users value the exceptional customer support from Folks HR, noting timely responses and expert advice that enhance HR processes. (2 mentions)
Users find the missing features in Folks HR, particularly the absence handling, confusing and limiting to usability. (2 mentions)
Users report a problem with HR notification issues, lacking alerts for approved employee vacation and absence requests. (1 mentions)
Users find the learning difficulty with navigating absence setup in Folks HR to be quite confusing. (1 mentions)
Users experience navigation difficulty with Folks HR, finding the absence entry process confusing and frustrating. (1 mentions)
Users report notification issues with Folks HR, as it fails to alert HR on approved absence requests. (1 mentions)

Top Pros or Advantages of Folks HR

1. User Interface
Users appreciate the user-friendly interface of Folks HR, making HR tasks efficient and easy to manage.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Folks review"

What do you like about Folks HR?

Very user friendly. Very simple to find the information and fast. Fulfill all my needs as employee

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Employee friendly Hr software"

What do you like about Folks HR?

Our organization was new to using an HR software when we made the decision to try FOLKS HR. Our employees have found it to be very user friendly, eas

2. Ease of Use
Users appreciate the ease of use of Folks HR, highlighting its user-friendly design and quick navigation.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Employee friendly Hr software"

What do you like about Folks HR?

Our organization was new to using an HR software when we made the decision to try FOLKS HR. Our employees have found it to be very user friendly, eas

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"I am a user of FOLKS HR for booking my vacation times."

What do you like about Folks HR?

Easy to use and provides a quick response.

3. Easy Management
Users value the easy management of Folks HR, appreciating its seamless implementation and user-friendly design.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Employee friendly Hr software"

What do you like about Folks HR?

Our organization was new to using an HR software when we made the decision to try FOLKS HR. Our employees have found it to be very user friendly, eas

BS

Bradley S.

Small-Business (50 or fewer emp.)

5.0/5

"Superior Customer Service Experience"

What do you like about Folks HR?

Its the people at FolkHR that make huge difference in my daily HR life. Their expert advice, solutions to my inquries and professionalism is always d

4. Easy Navigation
Users value the easy navigation of Folks HR, making it user-friendly and efficient for managing HR tasks.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Employee friendly Hr software"

What do you like about Folks HR?

Our organization was new to using an HR software when we made the decision to try FOLKS HR. Our employees have found it to be very user friendly, eas

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Folks HR is an easy and convenient to manage employee information, track expenses and time sheets."

What do you like about Folks HR?

Easy to navigate, relevant to our organization' needs.

5. Simplicity
Users love the simplicity of Folks HR, finding it easy to navigate and efficient for HR tasks.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Employee friendly Hr software"

What do you like about Folks HR?

Our organization was new to using an HR software when we made the decision to try FOLKS HR. Our employees have found it to be very user friendly, eas

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Folks review"

What do you like about Folks HR?

Very user friendly. Very simple to find the information and fast. Fulfill all my needs as employee

6. Customer Support
Users value the exceptional customer support from Folks HR, noting timely responses and expert advice that enhance HR processes.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Employee friendly Hr software"

What do you like about Folks HR?

Our organization was new to using an HR software when we made the decision to try FOLKS HR. Our employees have found it to be very user friendly, eas

BS

Bradley S.

Small-Business (50 or fewer emp.)

5.0/5

"Superior Customer Service Experience"

What do you like about Folks HR?

Its the people at FolkHR that make huge difference in my daily HR life. Their expert advice, solutions to my inquries and professionalism is always d

Top Cons or Disadvantages of Folks HR

1. Missing Features
Users find the missing features in Folks HR, particularly the absence handling, confusing and limiting to usability.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Folks review"

What do you dislike about Folks HR?

The app lack the option you can find on the website.

JN

Jennifer N.

Small-Business (50 or fewer emp.)

5.0/5

"User friendly"

What do you dislike about Folks HR?

I don't if it's a Folks set up or our organ. but when we enter a formation we need to go through absence and it always confuses me.

2. HR Issues
Users report a problem with HR notification issues, lacking alerts for approved employee vacation and absence requests.
See 1 mentions

See Related User Reviews

BS

Bradley S.

Small-Business (50 or fewer emp.)

5.0/5

"Superior Customer Service Experience"

What do you dislike about Folks HR?

The HRIS does not notify HR when an employee vacation/absence request has been granted by a supervisor/manager.

3. Learning Difficulty
Users find the learning difficulty with navigating absence setup in Folks HR to be quite confusing.
See 1 mentions

See Related User Reviews

JN

Jennifer N.

Small-Business (50 or fewer emp.)

5.0/5

"User friendly"

What do you dislike about Folks HR?

I don't if it's a Folks set up or our organ. but when we enter a formation we need to go through absence and it always confuses me.

4. Navigation Difficulty
Users experience navigation difficulty with Folks HR, finding the absence entry process confusing and frustrating.
See 1 mentions

See Related User Reviews

JN

Jennifer N.

Small-Business (50 or fewer emp.)

5.0/5

"User friendly"

What do you dislike about Folks HR?

I don't if it's a Folks set up or our organ. but when we enter a formation we need to go through absence and it always confuses me.

5. Notification Issues
Users report notification issues with Folks HR, as it fails to alert HR on approved absence requests.
See 1 mentions

See Related User Reviews

BS

Bradley S.

Small-Business (50 or fewer emp.)

5.0/5

"Superior Customer Service Experience"

What do you dislike about Folks HR?

The HRIS does not notify HR when an employee vacation/absence request has been granted by a supervisor/manager.

Folks HR Reviews (35)

Reviews

Folks HR Reviews (35)

4.6
35 reviews
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IL
Coordonnatrice RH
Small-Business (50 or fewer emp.)
"HR made simple"
What do you like best about Folks HR?

Folks is an incredible software! Since our company started using it, we have saved time and money. It is easy-to-use software, and employees love its visual appeal and efficiency. The integration was easy with the employees. We were guided throughout the implementation, the trainers do an excellent job, and customer service is always there to answer our questions. We use it every day for our HR follow-ups and absence management. We conducted our performance evaluations at the beginning of this year, and it's just amazing how much time we saved. I recommend Folks to all companies! Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

We have no negative comments to make about this software, Folks is constantly evolving and innovating based on its clients. Review collected by and hosted on G2.com.

Kelly H.
KH
Coordonnatrice RH
Mid-Market (51-1000 emp.)
"I love it!"
What do you like best about Folks HR?

Ease of use. Many features available. Information is centralized and it's easier to find documents. I use Folks HR every day, it's our reference for everything related to employee files. Sales support is excellent. We have not yet implemented the platform with all employees because we have not finished the integration. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

No integration of Indeed with the ATS platform at the moment. It negatively impacts our experience.

Long to integrate all the features.

Customer support is less interesting. Everything is done by email, no way to reach someone by phone for a quick question. Review collected by and hosted on G2.com.

BS
Human resources Manager & Office Administrator
Retail
Small-Business (50 or fewer emp.)
"Superior Customer Service Experience"
What do you like best about Folks HR?

Its the people at FolkHR that make huge difference in my daily HR life. Their expert advice, solutions to my inquries and professionalism is always delivered with attention to detail, timely responses and a sense of genuine kindness.

The whole FolksHR system from implementation to launch was seamless and smooth. The system is user friendly and saves our HR and management team time in their day to focus on business reated tasks and not on shuffling paperwork.

Our employees find the FolksHR system easy to use and the newly updated Folks HR app has been a great addition. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

The HRIS does not notify HR when an employee vacation/absence request has been granted by a supervisor/manager. Review collected by and hosted on G2.com.

Anne F.
AF
Lead - Culture et Croissance
Small-Business (50 or fewer emp.)
"Excellent HRIS, complete and intuitive"
What do you like best about Folks HR?

All the features one could wish for are gathered on a single platform: vacation requests, expense accounts, disciplinary notices, onboarding processes, etc. Customer service is efficient and courteous. Most of the features are intuitive and easy to grasp. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

The platform is not fully customizable. The employee satisfaction survey module, for example, is practically unusable because it is impossible to modify it. Review collected by and hosted on G2.com.

LD
Préposée RH
Mid-Market (51-1000 emp.)
"Easy experience and excellent customer service"
What do you like best about Folks HR?

The interface. I find it easy to understand, it is easy to find the information. Another big plus is the customer service. When we encounter a bug, simply write them an email and we get a response very quickly, usually the same day. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

I would like to have the possibility to move from one employee to another without having to search, for example with an arrow, and to be able to sort employees by department or by last name, for example. I would also like to have the option to sort attachments in employee files, even create subfolders (e.g., hiring, departure, insurance, retirement savings plan, etc.). It can be difficult to find the appropriate document when we have a long-term employee with many documents. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"All-in-one and easy to use, our managers love it!"
What do you like best about Folks HR?

We find all the necessary information about our team members in one place. The tool is easy to use and our managers appreciate it a lot. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

We do not use the payroll and time management modules because we already have a complete ERP. Review collected by and hosted on G2.com.

Melanie H.
MH
Vice-présidente culture et développement organisationnel
Small-Business (50 or fewer emp.)
"Support and capsules always more instructive"
What do you like best about Folks HR?

We know that we have the support behind us and the open-mindedness to make the platform live according to our real needs. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

Some supports directed us to the capsules rather than helping us. I wasn't aware that there were so many capsules to watch in advance for just one person. Review collected by and hosted on G2.com.

Jean-Alex M.
JM
Project manager
Mid-Market (51-1000 emp.)
"Intuitive software that allows you to make all your RH request at the same place."
What do you like best about Folks HR?

The layout of the software is well done and the interface is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

As a simple user, I would like to be able to upload my picture. In tha past, I had to ask a software admin to do it, but I feel like each user should be allower to do it. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market (51-1000 emp.)
"Folks HR - A Must!"
What do you like best about Folks HR?

Folks HR combines everything that an HR professionnal deals with everyday. I reasearched a s solution for a year before I could conclude that Folks HR had everything I needed in 1 solution! This app changed how we operate as a mid-side business and it's the best decision we took for the future of our company. I love this solution and I recommand it to every business owner who needs an easy, user friendly, combined solution to operate! Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

The confioguration of it is long, but worth it. Implimenting it takes times as well, but Folks HR team helps out every step of the way! Review collected by and hosted on G2.com.

Verified User in Accounting
IA
Mid-Market (51-1000 emp.)
"very easy to use"
What do you like best about Folks HR?

easy to use I use it regularly Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

it can be confusing to navigate in folks Review collected by and hosted on G2.com.

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