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GCPay Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

GCPay Media

GCPay Demo - GCPay Dashboard
Screenshot of GCPay Dashboard
GCPay Demo - GCPay Lien Waiver Management
Screenshot of GCPay Lien Waiver Management
GCPay Demo - GCPay Projects
Screenshot of GCPay Project Management
GCPay Demo - GCPay Reports
Screenshot of GCPay Reports
GCPay Overview
Play GCPay Video
GCPay Overview
Subcontractor Payment Management
Play GCPay Video
Subcontractor Payment Management
GCPay Customer Success Story
Play GCPay Video
GCPay Customer Success Story
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GCPay Reviews (282)

Reviews

GCPay Reviews (282)

4.6
282 reviews

Pros & Cons

Generated from real user reviews
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ML
Construction Manager
Small-Business (50 or fewer emp.)
"user friendly and great customer support"
What do you like best about GCPay?

Very user friendly. Helpful support team. Integrates with Vista our accounting software and Procore through Vista. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

I wish that it could assign subcontractors by CSI Divisions (ie 05 - Metals) - the monthly cost bundle is a very useful report for compiling subcontractor back up, but it spits it out in alphabetical order, so each month we have to resort to put in order of CSI divions to align with the overall Prime contract pay application. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"One size fit most seems to be the theme here, a lack of more than gen. experience with lien waivers"
What do you like best about GCPay?

When emailed, direct response is very good. The SOV is better than average. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

The waiver requests have an annoying cover page; the waivers themselves are not up to statutory code. Navigating the waivers on the web portal lacks clarity and there are multiple ways to submit, which once uploaded do not seem to land? Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thank you for sharing your feedback. At GCPay, your success is our top priority. We’d like the opportunity to better understand your challenge and work toward a solution. Please contact our support team at: Support@GCPay.com so we can prioritize this issue for you. We appreciate the opportunity to improve your experience.

To clarify, GCPay allows general contractors to upload and manage their own proprietary lien waivers, meaning the format, content, and cover pages are provided by each GC, not authored by GCPay. We’ve noted your comments and appreciate you taking the time to share them.

TS
Project Administrator
Mid-Market (51-1000 emp.)
"I can't say enough good things about GCP"
What do you like best about GCPay?

GCP is very user friendly! It keeps track of all compliance items, change orders, and pay applications. It alerts you when new items have been added. The customer services is phonominal!! It doesn't matter if you call or email they always respond within 5 minutes.The resolution to the issue that I may be having, is typically taken care of very easily! Review collected by and hosted on G2.com.

What do you dislike about GCPay?

There is nothing I dislike about GCP. It is a Great program!! Review collected by and hosted on G2.com.

DF
Project Accountant
Mid-Market (51-1000 emp.)
"GCPay all the Way!"
What do you like best about GCPay?

It has give subcontractors and easier view of where things are, the billing, if something was acceptec/rejected, payments. Which ultimately makes my job easier and less emails. Win win! The customer support is also terrific! They have been so helpful with all the questions I have or issues that I've run into. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

I do wish the main screen showed the entire amount due to a sub (including retainage) instead of the net due. It sometimes makes things confusing when I'm looking in our system compared to what is in GCPay. But maybe there is already a solution for this. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Denae, thanks for the enthusiastic review, “GCPay all the way” has a nice ring to it! We're so glad to hear it's making your job easier by giving subcontractors more visibility and cutting down on emails. Also, thank you for the kind words about our Support team—we’ll be sure to pass it along. We appreciate your note about viewing the total amount due including retainage; that kind of insight helps us improve. Thanks again for sharing your experience!

Verified User in Construction
UC
Small-Business (50 or fewer emp.)
"To time consuming"
What do you like best about GCPay?

Tp hard to determine when payments are being issued Review collected by and hosted on G2.com.

What do you dislike about GCPay?

The process is time consuming and requires Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thank you for your candid feedback. We’re sorry to hear that your experience hasn’t met expectations. Your concerns around lien waivers, vendor notifications, and change order timing are important. If you're open to it, we'd love the opportunity to connect and better understand your workflow. Hearing directly from users like you helps us identify where we can improve. Please contact: Support@GCPay.com so we can assist you.

AP
senior Project Accountant
Mid-Market (51-1000 emp.)
"GCPay Streamlines my whole job!"
What do you like best about GCPay?

Gcpay has support that is unmatched. My team and I are contiuously impressed with the service they provide. Additionally it makes my job a project accountant so much easier by providing a streamlined process for tracking lien waivers, a place fore subs to provide compliance items without emailing back and forth, and by not allowing overbilings to happen. Ive worked without Gcpay in previous jobs and I will never work somewhere that does not have this system in place.

I also went thru implemeting the portal twice at differnet companies and Once integrating the portal with a new accounting software and each process was flawless where as other integrations were a compliacted nightmare. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

I do not have a single bad thing to say about Gcpay. It makes my life so much easier! Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"GCPay Support Staff"
What do you like best about GCPay?

GCPay is the most straightforward billing software that I have used. The interface is simple and user friendly. The support staff is the best part of the program. They are always extremely quick to respond to any issues I have and all are resolved without any trouble. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

I have not had any negative experiences with GC Pay. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thank you for the kind words and thoughtful feedback! We're so glad GCPay has become a helpful, easy-to-use part of your daily routine, and that our support team has been there when you’ve needed them. Hearing that you find the software straightforward and user-friendly is music to our ears!

We look forward to continuing to support you as you grow with GCPay. Don’t hesitate to reach out if you need anything, we’re always here to help!

Thanks again for choosing GCPay!

KV
Project Coordinator/Engineer
Small-Business (50 or fewer emp.)
"The ease of using GC Pay makes doing my job much easier"
What do you like best about GCPay?

Being able to instantly see what is needed on each project. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Sometimes when we change itemsin Sage it doesn't sync properly in GC Pay and throw the project out if intergration/sync. However when I contact yoiur staff they recitify the issues very quickly. Customer service is top shelf. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thank you for sharing your experience with GC Pay. We're pleased to hear that it has made processing invoices more efficient for you. We apologize for any syncing issues you've encountered, but we're happy to know that our customer service team has been able to assist you promptly. We appreciate your business and feedback.

RT
Accounting Specialist
Mid-Market (51-1000 emp.)
"Accounting Specialist"
What do you like best about GCPay?

GCPay is easy to navigate. User friendly. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

I don't have anything negative to say about GCPay. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thanks for the great review! We're happy to hear that you find GCPay easy to navigate and user-friendly. It's great to know the platform is helping reduce billing errors and giving both you and your clients clear visibility into the status of applications. Thanks for choosing GCPay!

Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"Time Saver"
What do you like best about GCPay?

I like that GCPay forces the subcontractor to bill per their SOV. This leaves nothing to interpretation. The ease of adding the vendors to reviewing the billing and waivers. Its very streamline! Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Honestly, nothing comes to mind! This is a great tool for Contractors. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thank you for sharing your positive experience! It's great to hear GCPay is helping speed up billing reviews by keeping subcontractors aligned with the SOV. We're glad this feature is making your process more efficient! Thanks for choosing GCPay!

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

7%

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