Gilt Reviews & Product Details

I love Gilt for its awesome products at a discount. They have a lot of quality products from a range of high end brands -- spanning from Monroe to Chanel. Their pictures are very well done and you really know what you're going to get in terms of colors / fit / etc. however lots of their products come damaged or have issues like the wrong item is sent. Unlike places like Wayfair or Costco, Gilt is stingy about how they "make it right" with their Gilt Concierge service. Review collected by and hosted on G2.com.

For such high-end products all online with no reviews on the website --- they should be offering outstanding customer service and instead they can be pretty stingy. They offer "Concierge" service which I used to find really awesome, now seems like classic stingy service where they don't send replacements or give credit where they really should. Review collected by and hosted on G2.com.

As a brand that partners with Gilt during their sales, I love the communication with the team. They are very helpful and are only interested in helping you have a successful campaign. Review collected by and hosted on G2.com.

The only downside with Gift sales is that orders are very unpredictable. You can set aside 400 units for them and only sell 10 or set aside 10 units and sell out in just a few minutes. I think they just need to have a better system to estimate predicted sales. Review collected by and hosted on G2.com.

I like the promotions that they run often and the selection of clothes that they offer. They're very modern, stylish, and offered at an affordable price. I really love their pants in particular. Review collected by and hosted on G2.com.

Sometimes I don't love the quality of the materials being used and have to return the clothes as a result. Othertimes I've found they've had limited stock so I wasn't able to get what I wanted. Review collected by and hosted on G2.com.

Their app is excellent and easy to use, and I frequently browse for products. The product offering is extensive; they offer everything from home goods to clothing. Review collected by and hosted on G2.com.

While Gilt provides lots of products at discounted prices, sometimes I find that a similar product is offered elsewhere at a better price. Some items feel like they are overpriced. Review collected by and hosted on G2.com.

Platform is user friendly and easy to use. Can score great deals on the site. My favorite feature is Gilt City. Review collected by and hosted on G2.com.

Experience can sometimes be a hit or miss depending on what inventory that are featuring. Review collected by and hosted on G2.com.

What I like best is being able to find the items I desire at a competitive price and with a mobile app that is easy to use. They also have a lot of great brands available. Review collected by and hosted on G2.com.

What I don't like is that they force you to submit an email address in order to browse and have access to the site, most shopping platforms do not require this of their customers/viewers. Review collected by and hosted on G2.com.

I like the discounts offered by gilt and they also have a lot of top brands to choose from. the size and color selection is easy. many offers and promotions are available. Review collected by and hosted on G2.com.

shipping is not that good in quality. products are often damaged. the offers they give are actually less compared to other stores sometimes. some items are overpriced. Review collected by and hosted on G2.com.

The major upside of using Gilt is getting great prices on high-end products. I mostly love that the products are not out of date or older seasons like some other competitors. Review collected by and hosted on G2.com.

The main thing I do not like about Gilt is its return policy. I think if they had a better return policy, it would solve most, if not all, my frustration with Gilt. Review collected by and hosted on G2.com.

A-z Details about brands through the newsletter and i get to know all top brands. Review collected by and hosted on G2.com.

Not much, the products, details, pricing all seems up to the mark. Shopping experience can be improved with accessibility in mind. Review collected by and hosted on G2.com.

Good selections of brands and items to choose from that are on sale. Review collected by and hosted on G2.com.

Most items are still at a high price. You can fins better deals in other storea with a better return policy. Review collected by and hosted on G2.com.