The G2 on Incentivate

Incentivate Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Incentivate, simplifying commission management and enhancing team transparency. (17 mentions)

Users commend the exceptional customer support of Incentivate, noting fast responses and genuine care for user experience. (12 mentions)

Users value the intuitive dashboard usability of Incentivate, enabling tailored experiences and efficient management of information. (7 mentions)

Users value Incentivate for its exceptional customer support, always responsive and genuinely caring in resolving issues. (6 mentions)

Users love the transparency of incentive calculation in Incentivate, enhancing trust and motivation among sales teams. (6 mentions)

Users value the efficiency in commission tracking, experiencing greater transparency and time savings in their calculations. (5 mentions)

Users appreciate the amazing features of Incentivate, especially the effective SPM management and role-based dashboards. (5 mentions)

Users find limited report customization frustrating, as exports do not offer the desired flexibility and options. (3 mentions)

Users face a slight learning curve with Incentivate, particularly due to its complex dashboard for beginners. (2 mentions)

Users express concern over a lack of weekend support and desire for more interactive reporting visuals in Incentivate. (2 mentions)

Users note the lack of weekend support and desire more interactive reporting visuals for better usability. (1 mentions)

Users find the difficult learning curve challenging when navigating the workflow features of Incentivate. (1 mentions)

Users find the implementation process quite complicated, but ultimately manage to overcome the challenges. (1 mentions)

Top Pros or Advantages of Incentivate

1. Ease of Use

Users appreciate the ease of use of Incentivate, simplifying commission management and enhancing team transparency.

See 17 mentions

See Related User Reviews

Kevin R.

Small-Business (50 or fewer emp.)

5.0/5

"Transforming How Commissions Are Managed"

What do you like about Incentivate?

Incentivate has completely changed the way we handle sales commissions. It’s simple to use, flexible, and takes away the manual work and mistakes we u

Maria W.

Mid-Market (51-1000 emp.)

5.0/5

"Easier, Smarter Way to Manage Sales Commissions - Incentivate"

What do you like about Incentivate?

Incentivate is super easy to use and makes managing sales incentives simple. It gives our sales team full transparency, which builds trust and motivat

2. Customer Support

Users commend the exceptional customer support of Incentivate, noting fast responses and genuine care for user experience.

See 12 mentions

See Related User Reviews

Emet C.

Enterprise (> 1000 emp.)

5.0/5

"Incentivate is a tool that is supported by an excellent support staff"

What do you like about Incentivate?

Incentivate's Employees are what really makes using this platform great for us, the service manager has also helped us during some trying periods

Marcin Z.

Small-Business (50 or fewer emp.)

5.0/5

"Helpful Support and Smooth Setup"

What do you like about Incentivate?

Friendly customer support. knowledge base is helpful, fast onboarding

3. Dashboard Usability

Users value the intuitive dashboard usability of Incentivate, enabling tailored experiences and efficient management of information.

See 7 mentions

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Shahana R.

Mid-Market (51-1000 emp.)

5.0/5

"Definitely The Best Tool"

What do you like about Incentivate?

Incentivate allows the user to customize their dashboard with charts and reports for specific teams, individuals or managers with ease.

Becky S.

Small-Business (50 or fewer emp.)

5.0/5

"Best Sales Commission Automation Tool Ever"

What do you like about Incentivate?

The dashboard are very intriguing and they have a dispute management feature too. Covers everything that's needed. incredible user experience.

4. Helpful

Users value Incentivate for its exceptional customer support, always responsive and genuinely caring in resolving issues.

See 6 mentions

See Related User Reviews

Marcin Z.

Small-Business (50 or fewer emp.)

5.0/5

"Helpful Support and Smooth Setup"

What do you like about Incentivate?

Friendly customer support. knowledge base is helpful, fast onboarding

Renata P.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Support and a Must-Have Tool for Any Business"

What do you like about Incentivate?

The customer service is exceptional — responses are consistently fast, clear, and truly helpful. The documentation is well-structured and easy to fol

5. Incentives

Users love the transparency of incentive calculation in Incentivate, enhancing trust and motivation among sales teams.

See 6 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Finally, Comp Transparency Everyone Can Trust"

What do you like about Incentivate?

Sales reps can see exactly how their incentives are calculated. That alone changed the game.

Maria W.

Mid-Market (51-1000 emp.)

5.0/5

"Easier, Smarter Way to Manage Sales Commissions - Incentivate"

What do you like about Incentivate?

Incentivate is super easy to use and makes managing sales incentives simple. It gives our sales team full transparency, which builds trust and motivat

6. Commission Tracking

Users value the efficiency in commission tracking, experiencing greater transparency and time savings in their calculations.

See 5 mentions

See Related User Reviews

Daniel S.

Small-Business (50 or fewer emp.)

5.0/5

"Best Sales Compensation tool out there"

What do you like about Incentivate?

The ease of use of incentivate has been very encouraging, since when we have integrated it into our business, it has reduced arguments of how much the

Viknesh G S.

Mid-Market (51-1000 emp.)

5.0/5

"Extremely satisfied with Incentivate"

What do you like about Incentivate?

The implementation process with Incentivate was seamless, and we felt fully supported by the specialists assigned to us. Since going live, we’ve been

7. Features

Users appreciate the amazing features of Incentivate, especially the effective SPM management and role-based dashboards.

See 5 mentions

See Related User Reviews

Becky S.

Small-Business (50 or fewer emp.)

5.0/5

"Best Sales Commission Automation Tool Ever"

What do you like about Incentivate?

The dashboard are very intriguing and they have a dispute management feature too. Covers everything that's needed. incredible user experience.

Rom T.

Small-Business (50 or fewer emp.)

5.0/5

"Incentivate - Best sales compensation company"

What do you like about Incentivate?

I love this product from the easy to use to the customer support like, their customer support are very very helpful in times of minor issues they are

Top Cons or Disadvantages of Incentivate

1. Limited Customization

Users find limited report customization frustrating, as exports do not offer the desired flexibility and options.

See 3 mentions

See Related User Reviews

Rebecca G.

Small-Business (50 or fewer emp.)

5.0/5

"Our Finance Team Finally Has Peace"

What do you dislike about Incentivate?

PDF exports aren't super customizable, also slight learning curve for first time users

Maria W.

Mid-Market (51-1000 emp.)

5.0/5

"Easier, Smarter Way to Manage Sales Commissions - Incentivate"

What do you dislike about Incentivate?

The platform works really well, but I think it could be even better with more customization options for reports

2. Learning Curve

Users face a slight learning curve with Incentivate, particularly due to its complex dashboard for beginners.

See 2 mentions

See Related User Reviews

Rebecca G.

Small-Business (50 or fewer emp.)

5.0/5

"Our Finance Team Finally Has Peace"

What do you dislike about Incentivate?

PDF exports aren't super customizable, also slight learning curve for first time users

Steve Y.

Mid-Market (51-1000 emp.)

5.0/5

"My Review on Incentivate"

What do you dislike about Incentivate?

The dashboard is a little complex for beginners but you can easily adopt.

3. Reporting Issues

Users express concern over a lack of weekend support and desire for more interactive reporting visuals in Incentivate.

See 2 mentions

See Related User Reviews

Marcin Z.

Small-Business (50 or fewer emp.)

5.0/5

"Helpful Support and Smooth Setup"

What do you dislike about Incentivate?

No weekend support hours and reporting visuals can be more interactive

Jillian I.

Enterprise (> 1000 emp.)

5.0/5

"Incentivate is an outstanding software for compensation claims"

What do you dislike about Incentivate?

Although, we dislike the task features but they recently informed us that they are currently improving the task functionality

4. Dashboard Issues

Users note the lack of weekend support and desire more interactive reporting visuals for better usability.

See 1 mentions

See Related User Reviews

Marcin Z.

Small-Business (50 or fewer emp.)

5.0/5

"Helpful Support and Smooth Setup"

What do you dislike about Incentivate?

No weekend support hours and reporting visuals can be more interactive

5. Difficult Learning

Users find the difficult learning curve challenging when navigating the workflow features of Incentivate.

See 1 mentions

See Related User Reviews

Rhythm A.

Mid-Market (51-1000 emp.)

5.0/5

"Best Incentive Compensation Tool"

What do you dislike about Incentivate?

Initially, I found the workflow features a bit complex to navigate.

6. Implementation Difficulty

Users find the implementation process quite complicated, but ultimately manage to overcome the challenges.

See 1 mentions

See Related User Reviews

Emet C.

Enterprise (> 1000 emp.)

5.0/5

"Incentivate is a tool that is supported by an excellent support staff"

What do you dislike about Incentivate?

It was quite complicated to implement but at the end we were able to come over that

Top-Rated Alternatives

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CENK K.

Vice President & Chief Supply Chain Officer(CSCO) & Chief Internal Audit Officer(CIAO) & Chief Transformation Officer(CTO)

Retail

Enterprise (> 1000 emp.)

8/6/2025

"Easy to use, everything is clear, and you can see updates in real time."

5/5

What do you like best about Incentivate?

The best thing about Incentivate is that it helps me keep track of my commissions and performance easily. It’s simple to use and makes everything clear and transparent, so I always know how I’m doing and what I’m getting paid. Review collected by and hosted on G2.com.

What do you dislike about Incentivate?

I haven’t had the chance to dive deep into all the advanced features yet, but from what I’ve used so far, everything’s worked really well. There hasn’t been anything that’s caused issues or felt like a downside. It’s been a smooth experience overall. Review collected by and hosted on G2.com.

What problems is Incentivate solving and how is that benefiting you?

Incentivate gives me complete confidence in my earnings by ensuring all my commission calculations are accurate—no need to worry about errors or doing the math myself. On top of that, the real-time dashboard lets me track my performance and commissions anytime, offering full transparency and keeping me motivated to reach my targets. Review collected by and hosted on G2.com.

Viknesh G S.

Project Engineer

Construction

Mid-Market (51-1000 emp.)

8/20/2025

"Extremely satisfied with Incentivate"

5/5

What do you like best about Incentivate?

The implementation process with Incentivate was seamless, and we felt fully supported by the specialists assigned to us. Since going live, we’ve been saving a considerable amount of time on commission tracking and payout calculations." Review collected by and hosted on G2.com.

What do you dislike about Incentivate?

It would be great to see a few additional features in Incentivate, such as a fully developed 'view-as' user mode Review collected by and hosted on G2.com.

What problems is Incentivate solving and how is that benefiting you?

Incentivate has taken the pain out of manual tracking and calculations. Our team now has real-time visibility into their progress instead of waiting until the end of the month. It’s such a simple commission planning tool with clear reports and great visuals that the whole team loves using Review collected by and hosted on G2.com.

Maria W.

CIO

Insurance

Mid-Market (51-1000 emp.)

8/30/2025

"Easier, Smarter Way to Manage Sales Commissions - Incentivate"

5/5

What do you like best about Incentivate?

Incentivate is super easy to use and makes managing sales incentives simple. It gives our sales team full transparency, which builds trust and motivation. What I love most is being able to track performance in real time without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Incentivate?

The platform works really well, but I think it could be even better with more customization options for reports Review collected by and hosted on G2.com.

Kevin R.

Licensed Real Estate Agent

Real Estate

Small-Business (50 or fewer emp.)

9/9/2025

"Transforming How Commissions Are Managed"

5/5

What do you like best about Incentivate?

Incentivate has completely changed the way we handle sales commissions. It’s simple to use, flexible, and takes away the manual work and mistakes we used to deal with in spreadsheets. I really value the customizable rules, the detailed reporting, and how easy it is to review and track every calculation. Review collected by and hosted on G2.com.

What do you dislike about Incentivate?

The dashboard is straightforward and easy to follow, and so far I haven’t found any major downsides. Review collected by and hosted on G2.com.

Mario G.

Chief Data Officer (CDO)

Utilities

Enterprise (> 1000 emp.)

8/8/2025

"Easy to use - Easy to Navigate"

5/5

What do you like best about Incentivate?

Incentivate is very easy to understand and use.

It has a clear, well-organized layout that makes navigation simple, and the clean display Review collected by and hosted on G2.com.

What do you dislike about Incentivate?

I’ve been using Incentivate for a year now, and I haven’t found any downsides so far. Review collected by and hosted on G2.com.

What problems is Incentivate solving and how is that benefiting you?

It helps companies see their KPIs, KRAs, and incentives clearly, so teams can focus on reaching goals instead of spending time calculating commissions at the end of each quarter. This clarity makes people more productive and builds trust because everyone knows how their work connects to their rewards. Review collected by and hosted on G2.com.

Ekaterina S.

Public Relations Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/1/2025

"User-Friendly with Top-Notch UI and Support"

5/5

What do you like best about Incentivate?

I find Incentivate incredibly user-friendly, making my tasks easier to manage. The setup process was straightforward with clear instructions. Its compensation plan feature alleviates the stress of manual calculations. Fast processing speeds up loading files efficiently. The intuitive UI, particularly for Salesforce, is remarkable. Plus, their customer support is amazing. Review collected by and hosted on G2.com.

What do you dislike about Incentivate?

I find the dashboard a little off, and it could use an upgrade to improve its functionality. Review collected by and hosted on G2.com.

Renata P.

Regional Director

Financial Services

Small-Business (50 or fewer emp.)

8/10/2025

"Outstanding Support and a Must-Have Tool for Any Business"

5/5

What do you like best about Incentivate?

The customer service is exceptional — responses are consistently fast, clear, and truly helpful.

The documentation is well-structured and easy to follow, so finding answers is quick and hassle-free.

What really makes a difference is the genuine care the team shows for the user experience. Review collected by and hosted on G2.com.

What do you dislike about Incentivate?

There’s nothing negative to say about Incentivate — everything works perfectly. Review collected by and hosted on G2.com.

Steve Y.

Chief Innovation Officer

Construction

Mid-Market (51-1000 emp.)

9/1/2025

"My Review on Incentivate"

5/5

What do you like best about Incentivate?

Incentivate makes managing commissions easy with automation, accuracy, and transparency. What I love most is the real-time view of earnings—it keeps reps motivated and builds real trust.” Review collected by and hosted on G2.com.

What do you dislike about Incentivate?

The dashboard is a little complex for beginners but you can easily adopt. Review collected by and hosted on G2.com.

Teri K.

Marketing Coordinator

Construction

Mid-Market (51-1000 emp.)

6/23/2025

"Finally, a sales commission tool that gets it right"

4/5

What do you like best about Incentivate?

Incentivate's interface is refreshingly intuitive, it took us almost no time to configure our compensation structure which was previously a nightmare in Excel Review collected by and hosted on G2.com.

What do you dislike about Incentivate?

The initial data was slightly tedious and we had to clean our historical data quite a bit before uploading it Review collected by and hosted on G2.com.

Courtney A.

Marketing Director

Mid-Market (51-1000 emp.)

6/14/2025

"Empowered our Sales Operations team with Precision Tools"

4/5

What do you like best about Incentivate?

What impressed me most was the logic engine, it's remarkably capable of reflecting payout conditions, it also has bonus points for audit logs and calculation transparency Review collected by and hosted on G2.com.

What do you dislike about Incentivate?

It would be nice to have rescheduled exports sent to stakeholders directly instead of manual triggers Review collected by and hosted on G2.com.