Procare Solutions Reviews & Product Details

I like the ease of being able to communicate with families. Review collected by and hosted on G2.com.

I think there are a few things on the app that need to be fixed.

The screen needs to rotate with the phone or device the app is being used on. Also when sending messages it is hard to edit messages once they are already typed out. It would be nice if there was a way to save a draft of a message. Review collected by and hosted on G2.com.

Procare is very user-friendly, and easy to navigate. It offers a lot of very helpful tools for both teachers, administrators, and parents alike. Review collected by and hosted on G2.com.

Procare undergoes frequent updates but lacks transparency regarding issues that impact multiple areas or users. Review collected by and hosted on G2.com.

We love the functionality and customer support! Review collected by and hosted on G2.com.

Maintenance can be at inconvenient times. Review collected by and hosted on G2.com.

We love the ease of having all of our family information in one place. We also love how easy it is to process tuition payments. Customer support is always helpful and easy to get ahold of. Review collected by and hosted on G2.com.

We wish there were more report options available. For example, we wish there was a way to print all enrolled children's typical schedule with no specific dates. Review collected by and hosted on G2.com.

Easy to use and easy to customize. We love the reporting and billing features, they make it easy to install and to plug in features. Procare support and customer service are always friendly and fast and make it easy. We use procare every day. It was easy to set up and it's easy to update and use integrations Review collected by and hosted on G2.com.

We switched because Procare offered an all-in-one deal and we had been using another app for communication and Procare for sign in/out billing. We love that Procare app has approvals, wish it had an admin-only feature for messaging. I also wish Admin didn't have to approve their own messages and that you could approve messages from your phone/ mobile device Review collected by and hosted on G2.com.

The most useful is the tracking vaccine feature Review collected by and hosted on G2.com.

it doesn't have indication of whether a child requires additional doses based on age or schedule.

Lack of automated reminders or catch-up recommendations. Review collected by and hosted on G2.com.

Procare is a 1 stop shop for everything before and aftercare. And I appreciate the app. Review collected by and hosted on G2.com.

The whole time my child was in aftercare at his preschool the app never worked. I would Have to make payments via money order. Review collected by and hosted on G2.com.

Procare is easy to use. It is a one stop shop for all the daily operation necessities. I use it several time per day on both the desktop and mobile versions. Review collected by and hosted on G2.com.

The frequent updates can cause some inconvenice, Review collected by and hosted on G2.com.

I like that Procare has an easy to use dashboard that will help you to access the various components of their system. It is clean and clear while giving you the basic information that you need to get started for the day. The various functions such as the reports give you a variety of ways to track the accounting and attendance in your program without getting bogged down by endless clicking to find the right form. Review collected by and hosted on G2.com.

An issue that I have with Procare is how subsidy payments are managed in the system. For example, if a child on subsidy leaves the program, their personal information that ties them to deposits is deleted and you have to go back and reenroll the child in the program to make the final deposits. Another issue that I have is the options for the newsletter function. It is very basic and does not allow for much creativity. It also does not have a strong print or email function as information and pictures get distorted when trying to print or email a newsletter. Review collected by and hosted on G2.com.

Procare has offered us a single app that tracks every aspect of a childs day, while also providing a uniform way for parent communication that can easily be monitored by administration. We are able to track who is signing a child in and out, billing, attendance... basically everything we were required to do on paper before transitioning to the app. Review collected by and hosted on G2.com.

The only downside we have experienced is that the app relies on wifi- as most apps do. Our building does not have great cell service so if wifi goes out, we are back to pen and paper. Review collected by and hosted on G2.com.