It’s ease of use and access to live support. Roofr is a user friendly web based CRM platform that allows users to enter in almost all key information about clients. Based on the roofing industry standards for file management and automation, Roofr allows you to cater the fields to how you run your business. When I’ve had a hiccup, the support AI has been able to help most of my problems, and if not, the technical team has been very responsive and helpful.

We feel that Roofr is meeting all of our needs, and the ones that aren’t met yet, are in Beta or on the horizon for future rollouts. We also like that you can have unlimited users for all the same price. Some of the features we haven’t used yet are the Instant Estimator, and we look forward to utilizing that very soon. We currently have a very good problem of not having to use the Instant Estimator to generate leads. But I’m sure that time will come. Review collected by and hosted on G2.com.

Sometimes the beta programs have glitches, and we might be down for a day. Review collected by and hosted on G2.com.

I like how the platform takes you from the initial lead, through measurements, proposals, ordering materials and invoicing all in one streamlined system. The staff at Roofr is also extraordinarily helpful, listens, answers questions and they are open to suggestions for their roadmap as well as constantly working to add new features. Really could not be happier. Review collected by and hosted on G2.com.

As with any new system, it has to be used. I resisted the change from a very basic contracting tool I was using, but once I committed to working my leads in the system, it has been a whole new ballgame with my clients. Review collected by and hosted on G2.com.

I really appreciate how Roofer streamlines everything for my roofing business. The ease of access and workflow is huge for me—no more jumping between different sections just to get things done. The speed of getting roof measurement reports within two hours helps me move quickly from lead to proposal, and having everything integrated in one place makes my process much more efficient. Review collected by and hosted on G2.com.

The main thing I wish was better is the photo uploading on mobile. Right now, you can only take and upload one photo at a time, which forces me to use my phone’s camera separately and then upload the pictures later. It would be a big improvement if I could snap multiple photos at once and upload them together directly in the app. Review collected by and hosted on G2.com.

I am impressed by the exceptionally professional services provided, which were not only accurate but also remarkably efficient. I recently placed an order for a report detailing roof measurements for a roof estimate I am preparing, and within a mere 10 minutes, the task was completed, accompanied by detailed information. This company undoubtedly deserves a five-star rating across the board. I highly recommend their services to anyone seeking excellence. Thank you again, Kylie and your team, for your outstanding work. I intend to utilize this company's services for all my future roof estimates. Review collected by and hosted on G2.com.

Nothing at all to dislike. I am impressed by the exceptionally professional services provided. Review collected by and hosted on G2.com.

The integrated measurement system allows you to create measurements for your roofs instantly and at no cost. Review collected by and hosted on G2.com.

This software is still developing and hasn't yet reached the level of integration offered by some other CRMs. However, I have noticed that they are making continuous improvements. Review collected by and hosted on G2.com.

Used Roofr in a manner I had never seen done before. I am a partner in a roofing company that is totally separate from my consulting. The roofing company uses Roofr for residential work daily, so this was my test for my consulting work. I am more than happy and I will never do takeoffs manually again.

Additionally, I will discuss with the powers that be to use your service for all upcoming commercial projects such as this.

You guys are amazing!

Aaron Review collected by and hosted on G2.com.

I have no complaints so far. Pricing is amazing, would have been happy to pay more. Review collected by and hosted on G2.com.

We have tried multiple different CRM's but each required us to use other programs to complete the steps for each job. Roofr has incorporated most of those into just one software! It's easy to set up and simple to use in the field or office. We are able to order measurements and write proposals with multiple options to choose from. Customer support is quick to get back with you if they don't have an answer right then. They have great people willing to help! Review collected by and hosted on G2.com.

The only downsides to roofr are there is no weather tracking and we wish there was a way to break down the teams. Fortunately they are working on the teams option now! Review collected by and hosted on G2.com.

This review is truly a honest review, and I have not been given any incentives to write this review. I cannot express how much I love this software! I've been using it for about a year and run my own roofing company, and I would say easily double my business. All the features they have with follow ups, the professionalism of the proposals, and the texting features are phenomenal! I would recommend this to anyone in the Roofing industry. The reports are very accurate and well priced as well. Review collected by and hosted on G2.com.

There isn't much I have to say about dislikes of Roofr. Some of their features could have a bit more to them, like the automation, instead of having the entire first and last name of the customer it would be nice to customize it so it's only the first name. Small things like this where they don't allow you to edit it, it has to be their template or maybe slight things I dislike, but 99.9% of everything else is great. I would highly recommend them. Review collected by and hosted on G2.com.

The job card makes every stage of the job easy to see and easy to access. The measurements tool is simple and easy to use, at least on a desktop. The layout is clean and quite streamlined. I love that you can access documents either through the job card, or through its respective document section, such as invoices or proposals. I love that they have masterclasses and Roofr academy videos in the works. They're always there to answer questions or take suggestions, and they are constantly working to make their platform even better. I love that I can reach out to customers and leave notes for my team and everything is communicated very clearly and efficiently as long as we utilize the tools provided. I love that the platform integrates with other platforms we already use and they're working on even more integrations. Review collected by and hosted on G2.com.

At first the only resource I thought I had to ask questions was my account manager, but they quickly informed me about the support team and the implementation specialists and that was straightened out quickly. Sometimes when I exit out of a form, it brings me back to the main job page instead of the job card I began working on so then I have to search for the job I was working on again, but I think that is a kink getting worked out. Review collected by and hosted on G2.com.

Roofr has knowledgeable and exceedingly friendly customer support technicians who answer every question to the best of their ability. The product itself is easy to use and reports arrive fairly quickly. Measurements are usually pretty comparable to competitor software too. Review collected by and hosted on G2.com.

Nothing in particular, I miss when reports were $10 but I understand everything has increased in price. Review collected by and hosted on G2.com.