The best thing about Rose Rocket is its user-friendly online customer portal, using which our customers are able to transparantly find info about our rates. They are getting features like live tracking, easy access to PODs and bills. Communication via chat is also a plus. Review collected by and hosted on G2.com.

One downside we have noticed is that sometimes the transaction or other info gets updated with a delay. This could be improved. Review collected by and hosted on G2.com.

Rose Rocket has a clean and easy to navigate modern interface. Seeing and accessing pertinent info is a breeze. As with any TMS, there are a ton of features, however Rose Rocket wraps it up in a neat package that makes it less intimidating. Review collected by and hosted on G2.com.

There are a few minor bugs, which have workarounds, but would like to see these cleaned up sooner rather than later. Also, they are a Canadian company, so things like entering the date, and currency view on reports, are not in standard US format. An option to switch to American format would be awesome. Review collected by and hosted on G2.com.

it is so easy to use - keying in orders is so easy and you can copy and past from emails into the order while keying in the order - which makes life so quick and easy Review collected by and hosted on G2.com.

The only issues I have had is it seem a little difficult to create split orders - with 1 pickup 2 drops - also when you email to carrier it seems they go as two load sheets but under the same load number Review collected by and hosted on G2.com.

Overall Rose Rocket provides a cutting-edge TMS that guides the process from quoting to invoicing.

Regular updates keep the workflow current and straightforward Review collected by and hosted on G2.com.

There are a few fields that I would personally like to see modified. Rose Rocket support is proactive in reviewing those concerns Review collected by and hosted on G2.com.

I like the fact that its really simple to use, Rose Rocket listen to their customer and help upgrade the TMS with feedback from the people using it. The team there is also really good to deal with. Review collected by and hosted on G2.com.

The only downside I have is sometimes updates in TMS changes way of working and we are not aware of changes and stuck learning new methods of using certain page. But since its simple to use, after about 10 minutes you figure it out and can keep working throw it Review collected by and hosted on G2.com.

I have given feedback on things to change on the TMS and the IT department has actually scheduled a meeting with me to get my feedback and ideas. After the updates were sent I saw that my feedback had some value and was used. Review collected by and hosted on G2.com.

I feel like I am already used to using the portal that I dont dislike anything about it. I would probably say sometimes I get used to the color coding used and a couple times I have logged in and the colors have changed but that is not a huge issue. Review collected by and hosted on G2.com.

The Rose Rocket TMS is an incredibly user-friendly application, but if you have any questions, Rose Rocket has provided helpful training videos on their academy. They also have top-notch staff members who are willing to help and / or answer any questions. Review collected by and hosted on G2.com.

I have been working with the Rose Rocket software for almost one year and still haven't found any concerns with the application. Review collected by and hosted on G2.com.

Adding new carriers , searching for new shipping points , streamlining operations Review collected by and hosted on G2.com.

Revising existing shipments to a double drop & TAIEM number changing. Booking history difficult to decipher Review collected by and hosted on G2.com.

The user interface is very easy to use and the staff is very helpful and freindly. They truly are game changers in the TMS industry as other competitors run on older software, RoseRocket pushes the boundaries. Review collected by and hosted on G2.com.

The BOL is not DOT compliant for hauling hazardous material (bulk) without the correct formatting. The analytics is a little canned as well, but they are currently working on customized reports that can be configured as the users need. Review collected by and hosted on G2.com.

Very simple and easy to use system. Easy to make notes and add tags to orders. great features added regularly. Filters are great tools for scheduling! Review collected by and hosted on G2.com.

the rare downtimes when creating manfests and attaching drivers is delayed sometimes for a few hours Review collected by and hosted on G2.com.