Introducing G2.ai, the future of software buying.Try now
Share your insights with Sojourn Solutions

Thousands of people like you come to G2 to find out whether solutions like Sojourn Solutions are the right fit for them. Share your real experiences with Sojourn Solutions and the G2 community and help someone make the right decision about their software.

Sojourn Solutions Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the expertise and commitment of Sojourn Solutions, enhancing their strategic and technical goals effectively. (3 mentions)
Users value the flexibility of Sojourn Solutions, benefiting from their proactive support and adaptable approach to projects. (2 mentions)
Users praise Sojourn Solutions for their friendly and responsive team, ensuring a supportive and collaborative partnership. (2 mentions)
Users highlight the flexibility and commitment of Sojourn Solutions, ensuring exceptional project management and support. (2 mentions)
Users commend the deep knowledge and responsiveness of Sojourn Solutions, ensuring effective project management and support. (2 mentions)
Users value the seamless collaboration and strategic insight provided by Sojourn Solutions, enhancing their internal team's effectiveness. (2 mentions)
Users value the collaborative partnership with Sojourn Solutions, appreciating their strategic insight and deep technical expertise. (1 mentions)
Users note some initial communication issues regarding Amplitude knowledge, but improvements have been rapid and commendable. (1 mentions)
Users note the initial lack of Amplitude knowledge as a drawback, though support has improved significantly over time. (1 mentions)

Top Pros or Advantages of Sojourn Solutions

1. Expertise
Users value the expertise and commitment of Sojourn Solutions, enhancing their strategic and technical goals effectively.
See 3 mentions

See Related User Reviews

Amy Z.
AZ

Amy Z.

Enterprise (> 1000 emp.)

5.0/5

"Eloqua Experts"

What do you like about Sojourn Solutions?

Everyone is very helpful and knowledgeable. They make you feel like a priority.

KS

Kevin S.

Mid-Market (51-1000 emp.)

5.0/5

"Solving Complex Marketing Integration Challenges with Sojourn Solutions"

What do you like about Sojourn Solutions?

Their flexibility and commitment stand out. “No” is never an answer—they always find a way forward. Their project management is exceptional, and they’

2. Flexibility
Users value the flexibility of Sojourn Solutions, benefiting from their proactive support and adaptable approach to projects.
See 2 mentions

See Related User Reviews

KS

Kevin S.

Mid-Market (51-1000 emp.)

5.0/5

"Solving Complex Marketing Integration Challenges with Sojourn Solutions"

What do you like about Sojourn Solutions?

Their flexibility and commitment stand out. “No” is never an answer—they always find a way forward. Their project management is exceptional, and they’

Verified User
G

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional lifecycle strategy partners—insightful, responsive, and truly invested"

What do you like about Sojourn Solutions?

The Sojourn team truly feels like an extension of our internal team. They bring strategic insight, deep platform expertise (Marketo and Salesforce), a

3. Friendly
Users praise Sojourn Solutions for their friendly and responsive team, ensuring a supportive and collaborative partnership.
See 2 mentions

See Related User Reviews

KS

Kevin S.

Mid-Market (51-1000 emp.)

5.0/5

"Solving Complex Marketing Integration Challenges with Sojourn Solutions"

What do you like about Sojourn Solutions?

Their flexibility and commitment stand out. “No” is never an answer—they always find a way forward. Their project management is exceptional, and they’

Verified User
G

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional lifecycle strategy partners—insightful, responsive, and truly invested"

What do you like about Sojourn Solutions?

The Sojourn team truly feels like an extension of our internal team. They bring strategic insight, deep platform expertise (Marketo and Salesforce), a

4. Helpful
Users highlight the flexibility and commitment of Sojourn Solutions, ensuring exceptional project management and support.
See 2 mentions

See Related User Reviews

Amy Z.
AZ

Amy Z.

Enterprise (> 1000 emp.)

5.0/5

"Eloqua Experts"

What do you like about Sojourn Solutions?

Everyone is very helpful and knowledgeable. They make you feel like a priority.

KS

Kevin S.

Mid-Market (51-1000 emp.)

5.0/5

"Solving Complex Marketing Integration Challenges with Sojourn Solutions"

What do you like about Sojourn Solutions?

Their flexibility and commitment stand out. “No” is never an answer—they always find a way forward. Their project management is exceptional, and they’

5. Knowledgeability
Users commend the deep knowledge and responsiveness of Sojourn Solutions, ensuring effective project management and support.
See 2 mentions

See Related User Reviews

Amy Z.
AZ

Amy Z.

Enterprise (> 1000 emp.)

5.0/5

"Eloqua Experts"

What do you like about Sojourn Solutions?

Everyone is very helpful and knowledgeable. They make you feel like a priority.

KS

Kevin S.

Mid-Market (51-1000 emp.)

5.0/5

"Solving Complex Marketing Integration Challenges with Sojourn Solutions"

What do you like about Sojourn Solutions?

Their flexibility and commitment stand out. “No” is never an answer—they always find a way forward. Their project management is exceptional, and they’

6. Organization
Users value the seamless collaboration and strategic insight provided by Sojourn Solutions, enhancing their internal team's effectiveness.
See 2 mentions

See Related User Reviews

KS

Kevin S.

Mid-Market (51-1000 emp.)

5.0/5

"Solving Complex Marketing Integration Challenges with Sojourn Solutions"

What do you like about Sojourn Solutions?

Their flexibility and commitment stand out. “No” is never an answer—they always find a way forward. Their project management is exceptional, and they’

Verified User
G

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional lifecycle strategy partners—insightful, responsive, and truly invested"

What do you like about Sojourn Solutions?

The Sojourn team truly feels like an extension of our internal team. They bring strategic insight, deep platform expertise (Marketo and Salesforce), a

7. Collaboration
Users value the collaborative partnership with Sojourn Solutions, appreciating their strategic insight and deep technical expertise.
See 1 mentions

See Related User Reviews

Verified User
G

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional lifecycle strategy partners—insightful, responsive, and truly invested"

What do you like about Sojourn Solutions?

The Sojourn team truly feels like an extension of our internal team. They bring strategic insight, deep platform expertise (Marketo and Salesforce), a

Top Cons or Disadvantages of Sojourn Solutions

1. Communication Issues
Users note some initial communication issues regarding Amplitude knowledge, but improvements have been rapid and commendable.
See 1 mentions

See Related User Reviews

Verified User
G

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional lifecycle strategy partners—insightful, responsive, and truly invested"

What do you dislike about Sojourn Solutions?

Honestly, there isn’t much to dislike. If I had to call out one thing, it would be that their Amplitude knowledge wasn’t as deep at the start of our e

2. Poor Customer Support
Users note the initial lack of Amplitude knowledge as a drawback, though support has improved significantly over time.
See 1 mentions

See Related User Reviews

Verified User
G

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional lifecycle strategy partners—insightful, responsive, and truly invested"

What do you dislike about Sojourn Solutions?

Honestly, there isn’t much to dislike. If I had to call out one thing, it would be that their Amplitude knowledge wasn’t as deep at the start of our e

Sojourn Solutions Reviews (21)

Reviews

Sojourn Solutions Reviews (21)

4.7
21 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Sneha A.
SA
Data Planning and Marketing Analytics Manager
Enterprise (> 1000 emp.)
"Exceptional Data & Marketing Analytics Support – A True Extension of Our Team"
What do you like best about Sojourn Solutions?

Their responsiveness and problem-solving mindset stand out. The team is quick to jump in, understands our business context, and consistently offers creative ideas to improve processes. They feel like an extension of our internal team - collaborative, proactive, and genuinely invested in our success. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

Honestly, there’s very little to dislike. If anything, early on there were occasional delays in documentation handover, but that improved quickly as the relationship matured. They’re very receptive to feedback and continuously improve their delivery. Review collected by and hosted on G2.com.

MD
Enterprise (> 1000 emp.)
"Sojourn Solutions is our key marketing automation partner."
What do you like best about Sojourn Solutions?

They are a long term partner, we value the ownership, consistency, and quality they put in our projects. Ultimately we see them as an extension of our own teams. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

A small niche agency may not work particularly well for large projects, if scalability may become an issue. We are a Group function driving digital transformation in multiple markets and have not experienced issues on this. Review collected by and hosted on G2.com.

KS
Mid-Market (51-1000 emp.)
"Solving Complex Marketing Integration Challenges with Sojourn Solutions"
What do you like best about Sojourn Solutions?

Their flexibility and commitment stand out. “No” is never an answer—they always find a way forward. Their project management is exceptional, and they’re consistently available, responsive, and willing to go the extra mile. The team is conscientious, friendly, and deeply knowledgeable. Even when a question falls outside their immediate expertise, they quickly bring in the right specialists from within Sojourn. Their flexible payment structure is also a plus, making it easier to scale engagement as needed. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

Honestly, the only downside is that I can’t use them more. My time with them is limited, and I’d benefit from having them involved in even more of our projects. Their value is clear, and I wish I had more bandwidth to leverage their capabilities across additional initiatives. Review collected by and hosted on G2.com.

NW
Enterprise (> 1000 emp.)
"Eloqua & Email Mastery At Its Finest"
What do you like best about Sojourn Solutions?

The people, skills, and ideas that they bring to the table - they are an invaluable partner. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

I genuinely don't have a dislike that I can mention. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
OP
Enterprise (> 1000 emp.)
"Sojourn: A True Partner with Expert Support and Flexibility"
What do you like best about Sojourn Solutions?

What I like best about Sojourn is their partnership mindset — they truly act as an extension of our team, offering expert guidance and support throughout every step of the process. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

There isn’t anything significant I’d describe as a dislike. Occasionally, timelines can feel a bit tight, but the team is always responsive and flexible in adapting to our needs. Review collected by and hosted on G2.com.

Jeeten M.
JM
Marketing Operations Manager
Enterprise (> 1000 emp.)
"Fast and Friendly Service Stands Out"
What do you like best about Sojourn Solutions?

The service is both fast and friendly. The team consistently shows a willingness to help. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

I have no complaints; they consistently deliver good service. Review collected by and hosted on G2.com.

Amy Z.
AZ
Digital Adoption Campaign Director - Loyalty Insights
Enterprise (> 1000 emp.)
"Eloqua Experts"
What do you like best about Sojourn Solutions?

Everyone is very helpful and knowledgeable. They make you feel like a priority. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

I wouldn't say it is a dislike per se, but it's hard to have anyone know the nuances of your instance when they are not in it every day. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
GL
Mid-Market (51-1000 emp.)
"Exceptional lifecycle strategy partners—insightful, responsive, and truly invested"
What do you like best about Sojourn Solutions?

The Sojourn team truly feels like an extension of our internal team. They bring strategic insight, deep platform expertise (Marketo and Salesforce), and an unmatched ability to translate complex problems into scalable lifecycle solutions. I’ve never had to explain something twice—they understand the business goals as well as the tech. They’re proactive, responsive, and genuinely invested in our success. It’s rare to find a partner who can navigate ROI, strategy and implementation so seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Sojourn Solutions?

Honestly, there isn’t much to dislike. If I had to call out one thing, it would be that their Amplitude knowledge wasn’t as deep at the start of our engagement. That said, it wasn’t an expectation going in—and they've ramped up incredibly fast. They've shown strong initiative and adaptability and are now contributing valuable insight into how Amplitude fits into our broader lifecycle strategy. Review collected by and hosted on G2.com.

SM
Sr. Marketing Manager, Demand Generation
Enterprise (> 1000 emp.)
"Great Implementation Partner"
Describe the project or task Sojourn Solutions helped with:

Assits us in setup of Eloqua and integration of MS Dynamics Review collected by and hosted on G2.com.

What do you like best about Sojourn Solutions?

Our dedicated support specialist is incredible (Kelly Gauthier). She is very responsive and dedicated to our success. Review collected by and hosted on G2.com.

Mary W.
MW
Director, Marketing Technology
Events Services
Enterprise (> 1000 emp.)
"Director Marketing Technology"
Describe the project or task Sojourn Solutions helped with:

We have used Sojourn for a variety of projects including an SFDC to ELQ integration and general support services. Review collected by and hosted on G2.com.

What do you like best about Sojourn Solutions?

The team in Poland who follows a structured process with little to know waves to jump in where needed and get the job done!

The backfill consultant who can figure things out with limited direction

In general - the ability to take complex requirements and implement a solution that meets the needs of the business Review collected by and hosted on G2.com.

Product Avatar Image
Product Avatar Image