The core features for time tracking are solid and reliable. It does a good job of tracking user activity and providing insights into how time is spent. The productivity rating list, in concept, is very useful because it lets you classify websites as productive or unproductive, which can help with better team oversight. Review collected by and hosted on G2.com.

The billing system is confusing and frustrating. A discount was initially offered but removed without any prior notice. The updated pricing mechanism quickly charges the credit card as soon as a user is added, even if that user is mistakenly added and removed within minutes. It is unclear how these charges are adjusted or credited back, which creates uncertainty. On top of that, the productivity rating feature glitches frequently in Chrome. Unless you hard refresh the page, it often fails to register updates, which slows down the process of managing website classifications. Review collected by and hosted on G2.com.

This tool helps me to manage my time better, and helps me to manage my teams time better. Since I have started using this tool I am working fewer hours, but more efficiently and focused. Review collected by and hosted on G2.com.

No downsides as far as I can see, the team were mistrustful of the tool when we started, believing they were being watched by 'big brother' but now enjoy it as a way to manage their time more efficiently. Review collected by and hosted on G2.com.

The software itself is well made, support is fast and reliable. They have apps, extensions and all kinds of different ways for you to use it, which is good i guess to have options. Review collected by and hosted on G2.com.

I think its fine, I just dont agree and do not like its purpose. I still think it doesnt help employees to be productive, it's a way of micromanagement that i do not agree with. If you're on the employer side, I also think it'd be time consuming and pointless to check on each employee... i'd say its cheaper to hire people you trust and prove theyre productive. Review collected by and hosted on G2.com.

It has now automated idle time deduction and it also improved on manual tracking reminders. Improved automatic pause during the inactivity of the user. Review collected by and hosted on G2.com.

Still it doesn't have full automatic break deduction function. Still require manual update. Review collected by and hosted on G2.com.

Time Doctor features like inputting a schedule, setting up management teams, and monitoring productivity with screenshots and keystrokes are incredibly helpful for fully remote teams. Our team has been remote since before Covid-19 hit, and we have utilized Time Doctor to help manage our team, payroll, and reporting for years. It is easy to put in schedules. Customer support is responsive and helpful. The toolbar stays open during the workday, or can be hidden if necessary. We are able to track specific projects and tasks on a daily basis. Review collected by and hosted on G2.com.

The only downside is that in order for us to upgrade to the newer version we would have to start all over. Review collected by and hosted on G2.com.

Useful for managers to assign tasks and see the progress, status, integrating fine with QA process flow. This is very good to monitor TMs activities and see how many times the internet was dropped Review collected by and hosted on G2.com.

TMs feel the monitoring feature are leading the micromanagement. User should be able to provide customize level access and also when it runs on the system then it slow down the system overall performance Review collected by and hosted on G2.com.

You can better visualize the time you've accumulated overall but also in certain tasks. Its integration with browsers and other apps is also smoother. Review collected by and hosted on G2.com.

It should allow you to edit, review reports, and perform all other functions within the app instead of merely redirecting you to the browser page for those tasks. Review collected by and hosted on G2.com.

Time doctor is a great program to stay in control of your employees and ensure they are being productive. I like how easy to use the program is and how I can track each employee as a whole or individual. It also helps notify use when an employee is going to a website that should not be used during work hours. Customer support is always there to help when needed. Review collected by and hosted on G2.com.

The only thing I don’t like about Time Doctor is how it tracks paid breaks. Our employees do not need to take the full 15min or 30min break at an exact time or interval. So for example an employee takes a 5min break but then wants to take another 5min the time resets for 15min and doesn't start countdown from the previous remaining time of the break. Review collected by and hosted on G2.com.

I really like Time Doctor for its robust tracking features that give me a clear picture of our team’s productivity. It helps me keep tabs on total hours worked, as well as what’s considered productive versus unproductive time, and even idle time. While I don’t usually pay too much attention to small mismatches—after all, everyone is human—it’s been invaluable for spotting significant discrepancies that I would have never discovered otherwise. This level of transparency makes our reporting and invoicing process much more accurate. Review collected by and hosted on G2.com.

So far, everything has been fantastic. The chat support has been incredibly helpful. We encountered a few issues with certain features and billing, but Roxy, the Customer Support Head, assisted us in resolving them. Additionally, Lemuel from the support team was very friendly and made sure to follow up with us. Review collected by and hosted on G2.com.

It makes doing my payment run each month so much easier as I know the exact hours worked by my team. It's also very helpful for picking up any issues from my team - the activity reports and screenshots every 15 mins show me when a team member isn't working as they should so that I can quickly address any issues with them. It's quick and easy to set up and makes my life a lot easier as a team leader! Review collected by and hosted on G2.com.

With quite a few people in my team it does cost a bit but I'm sure I save enough to cover the cost by saving time and it highlighting any issues in the team. Review collected by and hosted on G2.com.