WorkJam Reviews & Product Details

WorkJam was reasonable to implement and is easy to use, and offers a number of modules that can be customized to the individual company. In our case, we use almost every module offered; WorkJam has made great strides in the past few years to make sure that the modules "talk" to each other effortlessly to provide a seamless experience for the end user. In addition, their customer support is truly top-notch - when we have an issue, we know exactly who to ask, and if they can't solve it right away, they put us in touch with the people who can as quickly as possible. We haven't had that experience with other vendors, and it's appreciated. Most of our users log into WorkJam at least once a day and are able to connect with our internal communication messaging very quickly. Review collected by and hosted on G2.com.

The one module that isn't offered in an easy-to-use format is an in-app scheduler. There is one present, but it's clunky for our business use case (it seems like it is designed for a different use case and may do very well for traditional retail). Integration with UKG was a little rocky at first, but has smoothed out significantly since we began implementation. Review collected by and hosted on G2.com.

This makes my day so much easier! I feel like I know what I am supposed to be doing, when I am working and what is expected. Honestly, it makes my manager way less "annoyed", as I dont bug her all the time. I feel like I am getting more shifts, cause I know what to do.

Super easy to do the cleaning tasks, super simple to message my manager and super clear on what is coming up from Corporate. Review collected by and hosted on G2.com.

WorkJam is cool AF, no issues from me. I hope my company keeps adding things into the Jam. Review collected by and hosted on G2.com.

WorkJam is like having an extra assistant manager in my pocket. From the moment I open up the app in the morning, I can see exactly what needs to get done—tasks are organized, prioritized, and easy to assign. I don’t have to chase down employees to explain what to do or when. It’s all right there in the app, with steps, due dates, and even pictures or videos if needed.

The Channels and Messaging features are game-changers. Instead of group texts or sticky notes, I can send real-time updates, shout-outs, and even schedule reminders. Communication across shifts used to be a nightmare—now it’s smooth and trackable. If something goes wrong on the closing shift, I know before I walk into the store the next morning. the way WorkJam makes it easier to do most of my work in one place. Super easy to communicate with my managers and HQ. All my tasks and audit are in one place, which saves a lot of back office time. Review collected by and hosted on G2.com.

Wish weHonestly, there’s not much to dislike. If I had one request, it would be for even more visibility into cross-store performance—I'd love to benchmark my store’s execution against others in the region. But that's a wish-list item, not a complaint.could do all our trainings in WorkJam. These are company decisions though, not WorkJam limits. I have a friend that works at Ulta and they do all these things with their WorkJam. Review collected by and hosted on G2.com.

As a store manager, WorkJam has been an absolute game-changer for how I run my location. The platform gives me a single place to manage, tasks, training, and team communications. I especially appreciate the task management tools, which let me assign and track task progress with complete transparency. The My Day and My Tasks views help my team prioritize and execute their responsibilities clearly and efficiently. Review collected by and hosted on G2.com.

I wish my boss would schedules in the system. I have a friend that manages a TJMax and they have their schedules in WorkJam. Review collected by and hosted on G2.com.

What we liked best about WorkJam was how easy it was to roll out across our store teams, the implementation was smooth, and the teams picked it up quickly, allowing us to see value from the platform soon after launch Review collected by and hosted on G2.com.

With so many valuable features available in WorkJam, we found it most effective to take a phased approach to rollout. While this meant we didn’t activate everything at once, it gave our teams time to get comfortable and allowed us to build a strong foundation before expanding to additional capabilities. Review collected by and hosted on G2.com.

WorkJam is very easy for new users to understand and navigate. The platform is intuitive and engaging and offers great alternatives for training and surveys. Their customer service is also exceptional. Review collected by and hosted on G2.com.

We currently do not use all of the communications features WorkJam has to offer as we use the platform more for tasking. They have some great task features on their roadmap, though! Review collected by and hosted on G2.com.

Workjam is like an operations operating system. It keeps us organized, on track and engaged. We do pop up events and all staff is remote but we are connected in the workjam. It's easy to use for everyone and we rely on it all day long.

implementation was super smooth and the customer success team trained us very well. Review collected by and hosted on G2.com.

was missing live video but just added and its very cool. Review collected by and hosted on G2.com.

What stands out most about WorkJam is how it empowers frontline employees while streamlining communication and scheduling. The ability to instantly share updates, assign tasks, and offer training modules in one platform has significantly boosted our team’s productivity and engagement. The self-service scheduling features are especially valuable, giving employees more flexibility and control, which has noticeably improved morale and reduced absenteeism. It’s intuitive, mobile-friendly, and genuinely built with both management and employees in mind. Review collected by and hosted on G2.com.

s with any robust tool, there’s always room for additional customization options, but the WorkJam team is highly responsive to feedback and continually rolls out meaningful updates Review collected by and hosted on G2.com.

From my perspective, the most significant advantage of WorkJam is its effectiveness as a unified platform for frontline employee engagement and operations. It has been instrumental in creating a more connected and efficient workforce. The platform's ability to seamlessly integrate scheduling, communications, and training into a single application is a major upside. It eliminates the fragmentation that often plagues large organizations and ensures our employees have all the necessary tools at their fingertips. Most helpful is the real-time communication and shift management functionality. These features not only empower employees with greater flexibility and control over their work-life balance but also enhance our operational agility by ensuring we can quickly adapt to staffing needs. Ultimately, WorkJam has proven to be a valuable asset in driving productivity and fostering a more informed, empowered, and cohesive team. Review collected by and hosted on G2.com.

I genuinely don't have any issues with the platform. My experience has been entirely positive. From the very beginning, WorkJam has been intuitive and easy to use. The platform's design is clean, making it simple to find what I need, whether it's my schedule, team messages, or training modules. The functionality is robust and reliable—I've never encountered any glitches or performance issues that have disrupted my work. The app simply works as it should, and it has been an incredibly effective tool for staying connected and organized. I can't think of a single thing I would change. Review collected by and hosted on G2.com.

WorkJam has revolutionised how Priceline Pharmacy connects with its 8,000+ team members. The platform empowers Support Office to assign tasks, track store-level completion in real time, and equip leaders with downloadable reports to monitor progress and drive accountability. This has eliminated 200,000+ emails and enabled consistent, timely communication—replacing manual cascades with instant access to training, execution guides, and compliance checks. Whether it’s launching new formats, executing viral campaigns, or celebrating teams through our recognition program Better Because of You, WorkJam keeps everyone aligned, engaged, and empowered—transforming our employee experience and setting a new benchmark for digital frontline excellence. Review collected by and hosted on G2.com.

We don't have any dislikes. As we evolve our business we are always adding to our wishlist and requesting extra features from the WorkJam team, and they have been very accommodating listening and really understanding our requests, challenging our use cases, and working to deliver a solution. A recent example is their ability to add in the "task rejection feature" so we can provide real-time feedback to submitters, and not delay our regular task workforce planning. Review collected by and hosted on G2.com.