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Accessibility

We are committed to providing the finest family fun and entertainment. This means we want all our Guests to have a safe and enjoyable visit. If you have any questions, stop by our Guest Service Center located near Noah’s Ark or Safety Center at the Park Entrance. They will be able to answer any questions and help you with any accommodation you may require during your visit. This guide will provide you with information to help plan your day.

NOTICE: The information in this guide is subject to change without notice. You may also contact the Guest Service Center regarding accessibility prior to boarding a particular attraction.

ON THIS PAGE:  General Park Information | Ride Accessibility | Individual Ride Information | Contact Information | Website Accessibility

Thomas Town

General Park Information

  • Service Animals

  • Service Animal Relief Area

  • Rider’s Safety Center

  • Guest Service Center

  • Parking

  • Wheelchair/ Electric Scooter Rental

  • Restrooms

  • First Aid

  • Personal Care Assistant

  • Quiet Areas

  • Quiet Room

  • Food & Beverage

  • Gift Shops

  • Games

  • Park Terrain

  • Lost Guests

  • Parent Swap

  • Loose Articles

  • Basic Ride Information

  • Definitions

  • Shows

  • Hearing Impairment Accommodations

  • Sign Language Interpretation

  • Casts and Braces

  • Prosthetic Devices

  • Guests of Exceptional Size

  • Strobe Lights

  • Magnetic Fields on Rides

  • Alternative Access Program

Ride Admission Program

Our Ride Admission Program is designed with your safety and the safety of others in mind. Our staff at the Safety Center or Service Center will assess each Guest seeking accommodations based on their individual abilities, ride dynamics, ride restraint systems, and manufacturer requirements to determine what rides they can safely enjoy. You will be given a ride accessibility questionnaire to complete to assist us with our assessment. Once completed, you will receive a list of rides that you may safely enjoy.

  • Ridership Criteria

    The assessment of each ride consists of the following criteria, which may be required to safely ride a certain ride.

    • ABILITY TO EXHIBIT INDEPENDENT SEATED POSTURAL CONTROL UNDER THE DYNAMIC CONDITIONS OF THE RIDE. Explanation: Most rides require that riders have the body and spinal control to sit upright without the aid of other people or devices and be able to maintain proper riding posture, even during bumping or other characteristic movements of the ride.
    • APPROPRIATE CENTER OF GRAVITY. Explanation: Certain rides require that a rider’s body has the appropriate weight distribution above/below the waist for that ride’s restraint system.
    • CONTROL OF UPPER TORSO INCLUDING NECK AND HEAD. Explanation: Most rides require that riders have sufficient muscle control to support their head, neck, and upper torso during the course of the ride.
    • ABILITY TO HOLD ON WITH UPPER EXTREMITIES. Explanation: Certain rides require that riders have either one, or both, functioning arms to hold on during the ride cycle. A functioning arm is an upper extremity or prosthesis exhibiting good grip control, the ability to brace, and the strength to allow the Guest to maintain the proper riding position throughout the duration of the ride.
    • ABILITY TO BRACE SELF WITH LOWER EXTREMITIES. Explanation: Certain rides require that riders have one, or both, functioning legs to be used for bracing the body during the course of the ride. A functioning leg is a lower extremity or a prosthesis that can be used for bracing.
    • MINIMUM OF ONE, TWO OR THREE FUNCTIONING EXTREMITIES. Explanation: Certain rides require that riders have a MINIMUM of one, two or three functioning extremities (two legs, two arms, one arm and one leg, etc.) to brace themselves during the ride.
    • ABILITY TO ENTER/EXIT THE RIDE WITHIN SPECIFIED PARAMETERS WITHOUT ENDANGERING SELF OR OTHERS. Explanation: Guests must be able to enter and exit the ride without jeopardizing themselves or others, and to assist with their own evacuation if necessary. This may include arrangements such as entering through the exit or having someone in their party assist them in the boarding process. If a Guest has to be lifted in and out of the ride unit, a responsible person who is accustomed to doing this must do so. Ride operators are not trained to lift or physically assist Guests.
    • MENTAL CAPACITY TO BE AWARE OF HAZARDS TO SELF AND OTHERS; OR OF FAILURE TO RIDE IN PRESCRIBED MANNER. Explanation: All rides require that riders have sufficient awareness to understand the consequences of actions that may lead to injury to self and/or others. Guests may be able to enjoy select rides when accompanied by a responsible person.

Individual Ride Information

The following descriptions are designed to give you information on the type of actions caused by various rides along with their unique physical restrictions. If you enrolled in the Ride Accessibility Program, follow the directions listed under each ride below.

  • Individual Ride Information

Contact Information

Questions or Comments? Kennywood Park strives to ensure all guests, including those with disabilities, have a safe and enjoyable experience. If you have suggestions, comments, or concerns, please stop by Guest Services during your visit, call (412) 461-0500, or email info@kennywood.com

Website Accessibility

Kennywood recognizes the need for all of our park websites to be accessible to everyone. We have, and will continue to add a variety of features and functionality to make all of our websites easy to use for all. Our websites strive to adhere to Level A standards of W3C’S Web Accessibility Initiative’s Web Content: Accessibility Guidelines.

If you have any questions, or feedback regarding the ADA compliancy of our websites please Contact Us, and include your name and the Park you are inquiring about.