Is a telephone operator for Verizon in Chicago, Illinois. She was the
last person to speak to passenger
Todd Beamer, who was on board the
ill-fated United Airlines flight 93 that was hijacked by terrorists on
September 11, 2001. After saying the Lord's Prayer with Beamer, she
overheard him say the memorable phrase "Lets Roll," which as a result
of this tragedy became a catchphrase in the war against terrorism.
