Perfume saleslady Melody Parris feels like her life is in neutral. Her stick-in-the mud boyfriend won't commit and she gets passed over for a promotion at the store where she works. She decides to make a Christmas list. After it's deposited in Santa's mailbox at the store, she starts getting everything she wanted, but it doesn't always turn out as she expected.
Cuando el nuevo cartero de Smeerensburg, Jesper, se hace amigo del fabricante de juguetes Klaus, sus regalos hacen que una vieja pelea entre ellos se olvide y entregan un trineo lleno de tradiciones navideñas.