Much of the footage in this documentary stems from backstage film shot during Whitney Houston's 1999 tour by Nick Broomfield's co-director, Rudi Dolezal. All the interviews with Houston's friends and family date from that time as they all refused to co-operate with Broomfield. Dolezal had over 100 hours of footage to draw from.
Unlike a lot of his other documentaries, Nick Broomfield is not an active on-screen participant in this film.
Nick Broomfield admitted that he had very little interest in Whitney Houston before deciding to make the film. The more he learned about her, the more he found her to be a remarkable woman.