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The Phone Call

  • 2013
  • TV-14
  • 22m
IMDb RATING
7.4/10
3.4K
YOUR RATING
Jim Broadbent and Sally Hawkins in The Phone Call (2013)
DramaShort

Heather is a shy lady who works in a helpline call center. When she receives a phone call from a mystery man, she has no idea that the encounter will change her life forever.Heather is a shy lady who works in a helpline call center. When she receives a phone call from a mystery man, she has no idea that the encounter will change her life forever.Heather is a shy lady who works in a helpline call center. When she receives a phone call from a mystery man, she has no idea that the encounter will change her life forever.

  • Director
    • Mat Kirkby
  • Writers
    • Mat Kirkby
    • James Lucas
  • Stars
    • Sally Hawkins
    • Jim Broadbent
    • Edward Hogg
  • See production info at IMDbPro
  • IMDb RATING
    7.4/10
    3.4K
    YOUR RATING
    • Director
      • Mat Kirkby
    • Writers
      • Mat Kirkby
      • James Lucas
    • Stars
      • Sally Hawkins
      • Jim Broadbent
      • Edward Hogg
    • 18User reviews
    • 16Critic reviews
  • See production info at IMDbPro
  • See production info at IMDbPro
    • Won 1 Oscar
      • 9 wins & 3 nominations total

    Photos8

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    Top cast6

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    Sally Hawkins
    Sally Hawkins
    • Heather
    Jim Broadbent
    Jim Broadbent
    • Stan
    • (voice)
    Edward Hogg
    Edward Hogg
    • Daniel
    Prunella Scales
    Prunella Scales
    • Joan
    Robin George
    • Jazz Club Guest
    • (uncredited)
    Jon Pointing
    Jon Pointing
    • City Worker
    • (uncredited)
    • Director
      • Mat Kirkby
    • Writers
      • Mat Kirkby
      • James Lucas
    • All cast & crew
    • Production, box office & more at IMDbPro

    User reviews18

    7.43.3K
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    Featured reviews

    7Screen_O_Genic

    Final Moments

    A dramatic short on life's challenges and meaning where human interaction is what matters the most. In an atmosphere of quiet sadness a help center worker receives a call that would bring out her humanity and make her appreciate life more. Slow going and stereotypical the film nevertheless is worth the view and may leave a lingering impression that'll make one ruminate and brood on life itself.
    8justahunch-70549

    Short (of course), very touching with the as usual wonderful Sally Hawkins

    This short film is very sad, though one with a sweet uplifting ending with one really fine performance by Sally Hawkins which will be no surprise to those familiar with her work. She plays a shy young woman who works at a crisis call center and receives a call from an elderly man who has overdosed as he seemingly cannot get over the death of his wife two years earlier. She talks to him with such care and delicacy you cannot help but be affected. The really sad part is that he doesn't really want help to stop what he has done, but he just doesn't want to do it alone. We never see the person she is speaking with, but he voiced by the excellent Jim Broadbent. A small slice of life's ups and downs.
    8planktonrules

    Depressing as can be but some nice acting.

    "The Phone Call" is set at a crisis hotline center. Heather begins her shift by receiving a phone call from a man who is depressed and has taken an overdose of antidepressants. She spends most of the film trying to connect with the guy and determine where he is so that she can send help. Ultimately, it has a super-depressing ending and is not a film most folks would enjoy. While the film is definitely NOT a feel-good film, it has some excellent acting by Sally Hawkins as Heather--and her ability to emote and make the most of scenes where she is essentially acting alone are terrific. Plus, it's interesting to note that the very talented actor, Jim Broadbent, plays the suicidal man. You never see him in the film, but his voice is quite recognizable, as he has a ton of terrific films to his credit.

    UPDATE: I was a bit surprised by this, but "The Phone Call" won the Oscar. Congratulations.
    10markmaguire-23275

    Moving and powerful story

    The wonderful and marvelous Sally Hawkins has accomplished another extraordinary performance, and with the help of an arresting verbal performance by Jim Broadbent. Great directing and writing. A most wonderfully done story by gifted people. So glad I saw this, and its time to track down more Sally Hawkins films.
    7CinemaSerf

    The Phone Call

    This is a really quite poignant glimpse at just how tough it can be when you are on the end of a phone trying to help someone in the depths of despair. Sally Hawkins is "Heather" who comes to volunteer one evening at a crisis helpline and receives a call from "Stan". The immediately recognisable sound of Jim Broadbent's emotional voice now tells her of his predicament, and pretty swiftly she is not only trying to console and comfort him, but also to try to glean some information about his identity so she can perhaps offer more practical help. She thinks she remembers a call he made before, you see - but he denies that. Hawkins offers a masterly understated performance here, gently feeling her way through a traumatic conversation that she - and we - sense might not end well. It's gently scored and effectively illustrates just how profoundly a sense of loneliness and pointlessness can affect even the most robust of people. It's well worth a watch this.

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    Storyline

    Edit

    Did you know

    Edit
    • Trivia
      Even though he never appears on-screen, Jim Broadbent was on set and dressed in character.
    • Goofs
      The first time Heather looks at the clock on the wall, the clock is showing the minute hand at 54 (just before the eleven), but the hour hand is a tiny bit after the 7. A clock would not depict time in this way.
    • Quotes

      Heather: Stan. Feel I know so much about you I feel like... I feel like you're my friend.

    • Connections
      Edited into The Oscar Nominated Short Films 2015: Live Action (2015)
    • Soundtracks
      Take This Dance
      Written & performed by Carmen Phelan

      Produced by Adam Morley

      Courtesy of Carmen Phelan Music (PRS/ASCAP)

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    Details

    Edit
    • Release date
      • February 20, 2015 (United States)
    • Country of origin
      • United Kingdom
    • Official sites
      • Official Facebook
      • Official site
    • Language
      • English
    • Also known as
      • La llamada
    • Filming locations
      • London, England, UK
    • Production company
      • RSA Films
    • See more company credits at IMDbPro

    Box office

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    • Budget
      • £25,000 (estimated)
    See detailed box office info on IMDbPro

    Tech specs

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    • Runtime
      22 minutes
    • Color
      • Color
    • Aspect ratio
      • 2.65 : 1

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