Here's how you can tactfully handle feedback from your sales superiors.

Handling feedback from your sales superiors is like playing chess—not checkers! First, listen without interrupting. Even if the feedback stings, there’s always a lesson hidden in it. Next, thank them for their insights (yes, even when it’s tough), and show them you’re action-oriented by outlining the steps you’ll take to improve. Lastly, follow up after implementing their advice—this shows you not only heard them but are serious about growth. Remember, feedback is just another tool for leveling up your game. Take it, act on it, and circle back to show results!

Being an effective sales person requires having executive presence. One thing all great executives have in common is a high EQ, and specifically, the ability to regulate their emotions and responses. That said, there is some responsibility on the person delivering the feedback to make sure they do so in a way that the person receiving it will not only hear it, but listen and internalize it. Kim Scott sums it up best in Radical Candor, with something to the effect, “of the quality of feedback is measured at the listener’s ear, not the speaker’s mouth.”

When receiving comments from sales managers, keep an open mind and a good attitude. Actively listen to their thoughts and acknowledge their expertise. Ask meaningful enquiries to help clear up any misconceptions. Evaluate the input objectively, finding areas for improvement. Implement the advised modifications with diligence, displaying your dedication to progress. Follow up with your superiors to demonstrate improvement and gratitude for their assistance. This proactive and respectful approach promotes collaboration and helps you grow professionally.

Handling feedback from your sales superiors requires tact, professionalism, and a growth-oriented mindset. Here are some ways to approach this: - Stay Open and Positive Approach feedback with a positive attitude, even if it feels critical. View it as an opportunity for improvement, not a personal attack. - Listen Actively Give your full attention when receiving feedback. Avoid interrupting or becoming defensive. - Clarify and Ask Questions If something is unclear, ask for clarification. - Acknowledge and Reflect Acknowledge the feedback and express appreciation for the insights. By handling feedback in this way, you demonstrate professionalism, willingness to improve, and a proactive attitude.

Always be open to feedback. In fact, proactively seek out the feedback from your managers and even your peers and colleagues. Never take things personal and take time to reflect on the feedback you receive. You'd be surprised what it might lead you to. There have even been many times I have received feedback, had time to process, and then implemented an additional strategy or change that I may not have even thought about if I didn't reflect.

Politely and sincerely thank them for the feedback. But, come prepared. If you have successful results doing it "your way", now is the time to present it. You have three choices: 1. Present your solution and accept their decision. 2. Just accept their way. 3. Leave the position and/or the company. Don't stay and be unhappy or complain. It wastes too much mental energy. And you'll probably be asked to leave, anyway if you keep complaining.

Feedback sometimes comes to us like a punch in the face and sometimes like an attack, but with a deep thinking and assessment, it becomes clearer that feedbacks are push for us to be better at what we do. In reacting to feedbacks it is essential to understand the point where it's coming from and when this is understood, it helps one to have a critical thinking and acceptance towards it. When feedbacks are given, especially from superiors, it is advisable to listen carefully without interrupting or trying to justify; Active listening cannot be overemphasised. Take notes, ask questions for clarifications appreciate and put the feedbacks into a better work in the next job.

Seek out feedback! Be the seller who raises their hand every single time there is an opportunity to get feedback from your team (leader or teammate). Not only will you stand out from the crowd, and get noticed by leadership, you'll be consistently working to get better - and that's always going to turn into a win. One of the most important skills to learn as you develop your career is how to receive and give great feedback. (The former is most certainly harder than the latter).

When receiving feedback from your sales superiors, the first step is to listen actively. Focus on what is being said instead of preparing a response. This shows respect and openness to their perspective. Active listening includes nonverbal cues like nodding and maintaining eye contact, along with verbal affirmations to demonstrate engagement. By fully concentrating on the feedback, you enhance your understanding and build trust with your superiors. This approach fosters a positive environment for growth and improvement, ultimately benefiting your performance and relationships. Please support my content by hitting the Like button, commenting, or both. #ActiveListening #Feedback #ProfessionalGrowth

A calma e tranquilidade são qualidades fortes de quem possui uma boa inteligência emocional, e pode ter certeza que as suas reações com relação ao feedback recebido também vão retroalimentar a sua avaliação mais para frente! Saber ouvir críticas e reconhecer seus pontos a desenvolver são importantes e demonstram maturidade que é uma qualidade desenvolvida ao longo do tempo!

Inteligência emocional, você precisa utilizar dela para entender que não está agradando seu gestor ou não está em sintonia com o time e isso pode impactar sua área e a companhia, foco no problema não nas pessoas.

It is natural to feel defensive when receiving feedback, especially if it is unexpected or critical. However, staying calm and composed is essential. Take deep breaths and remind yourself that feedback is a tool for improvement, not a personal attack. By maintaining your composure, you can process the information more objectively and prevent emotions from affecting your judgment. This poise not only helps you understand the feedback better but also impresses your superiors, reinforcing your reputation as a level-headed manager. Please support my content by hitting the Like button, commenting, or both. #Feedback #ProfessionalDevelopment #EmotionalIntelligence

It's quite natural to react to feedback but you need to clam & compose while reacting to feedback. Express gratitude for their insights. A simple “Thank you for sharing your thoughts” goes a long way. This shows maturity and professionalism, even if the feedback stings a bit.

If it’s true, learn from it and improve; if it’s false, just ignore it. Receiving negative feedback can be challenging, but it also presents a valuable opportunity to gain insight from another perspective. It allows us to reflect on our actions and identify areas for improvement.

Seja cordial e pergunte tudo que não estiver claro mas sem confrontar a pessoa que está aplicando o feedback, apenas peça para detalhar a situação ou comportamento que necessita de ajustes e anote tudo para fazer um plano de ação e reverter o cenário e em uma nova oportunidade, comente como você evoluiu sobre esses pontos a desenvolver do seu último feedback!

If any part of the feedback is unclear, do not hesitate to ask for clarification. Seeking further explanation demonstrates that you are engaged and committed to fully understanding the feedback. It is important to frame your questions in a non-confrontational manner, focusing on gaining insight rather than challenging the feedback. This open dialogue can reveal valuable details and ensure that you and your superiors are aligned on expectations and objectives. By fostering clear communication, you enhance your ability to implement the feedback effectively. Please support my content by hitting the Like button, commenting, or both. #Feedback #Clarification #EffectiveCommunication

Quando não consegue compreender, ou não enxergou algo que seu gestor está lhe apresentando peça exemplos, ou algum fato para que possa entender profundamente o que aconteceu. Mas nesta hora não dê explicações, simplesmente ouça e procure entender, refletir o que seu gestor está vendo e você não.

Gaining a second, broader explanation from feedback can often uncover additional insights and details that may otherwise remain hidden. This comprehensive understanding is crucial, as leaving a feedback session without a deep comprehension may limit our ability to learn and grow in the future.

Refletir sobre os pontos levantados em um feedback pode não ser tarefa fácil pois você tem as suas percepções sobre determinados temas que podem não convergir com o ponto de vista da pessoa que está te dando o feedback porém percepção você não muda com palavras e sim com ações! Anote tudo, reflita, reposicione o que for necessário e aplique as mudanças que vão ajudar no seu desenvolvimento!

After receiving feedback, take time to reflect on the points raised. Assess which areas you agree with and identify actionable steps for improvement. Self-reflection is a powerful tool for personal growth and helps internalize feedback effectively. Recognizing areas for improvement is a strength and essential for evolving as a sales manager. Tactfully handle feedback by remaining open-minded and proactive in addressing concerns. Use feedback as a roadmap for your development and share your progress with your team. Please support my content by hitting the Like button, commenting, or both. #SalesManagement #Feedback #PersonalGrowth

Be honest with yourself. If the feedback highlights areas where you can improve, acknowledge them. You might say, “I appreciate your feedback. I’ll work on being more proactive in client follow-ups.” Instead of dwelling on the negative, focus on solutions. Offer your ideas for improvement. For example, “I understand the concern about response time. I’ll set reminders to ensure quicker follow-ups.”

Demonstre maturidade elaborando um plano de ação claro para implementar possíveis mudanças. Mostre também que você está aplicando o que foi discutido com ações práticas e resultados.

Faça você mesmo um plano de ação para realizar as correções necessárias e em uma próxima rodada de feedback mostre para seu gestor que você está trabalhando os pontos levantados na reunião passada, mesmo que não esteja conseguindo totalmente, mostre a ele que tem trabalhado. Também acho muito legal pedir ajuda para o gestor caso não esteja conseguindo e veja se seu plano de ação está fazendo sentido para melhorar sua performance.

Once you've reflected on the feedback, develop an action plan to address the identified areas. This plan should include specific measurable goals and a timeline for achieving them. Outlining concrete steps shows initiative and a proactive attitude towards personal development. Sharing this plan with your superiors demonstrates your commitment to positive changes and serves as a basis for future discussions about your progress. Be open to ongoing feedback and adjust your plan as necessary to ensure continuous improvement. Please support my content by hitting the Like button, commenting, or both. #ActionPlan #SalesLeadership #ContinuousImprovement

It's important to convey the respect and consideration you expect to receive yourself. This approach contributes to building trust and support among all parties involved. By maintaining open dialogue across all levels of the organization, you establish a consistent line of thought and workflow that prevents misunderstandings. Additionally, this facilitates quick and accurate problem-solving by reducing the likelihood of conflicts or errors stemming from poor communication.

Muitas pessoas não levam a sério esse acompanhamento do plano de ação e não fazem follow-up com seus gestores para reavaliar os pontos levantados e verificar se de fato foram superados e desenvolvidos e simplesmente não tem nenhum sentido receber um feedback genuíno, que considero como um presente de fato, e não tomar providências sobre aquilo que precisa ser melhorado! Uma coisa é não ter a real percepção sobre um comportamento ou ponto a desenvolver, mas no tempo que isso fica claro, cabe a você utilizar essa informação a seu favor!

Arrange a follow-up meeting to review your progress, demonstrating your commitment to accountability and continuous improvement.