Cendyn

October was full of forward-thinking conversations across the industry, from the Margaritaville Revenue & Marketing Summit and Relais & Châteaux Regional Meeting at La Côte Saint Jacques, to TTG Rimini, HSMAI Resort Marketing Conference, G2E, and ITB Asia. All spotlighting the trends shaping hospitality for 2025. Here's what we learned: 💡 Bigger groups are back: At the Margaritaville Revenue & Marketing Summit, leaders highlighted the strong rebound in group business and the need for coordinated marketing and revenue strategies to maximize this momentum. 🤖 AI is redefining hospitality: At TTG Rimini, the panel “It’s not science fiction, it’s AI: the hotel that works with you (and for you)” showcased how AI is moving from concept to measurable impact. The consensus? The future of hotels isn’t automated; it’s augmented through intelligent, data-led decisions. 🔍 AI visibility takes center stage: During our HSMAI Resort Marketing Conference session, “Will Guests Find You? Cracking the Code to AI Search Visibility,” Javier Cuevas and Apollos Gause shared how resorts can master GEO (GenerativeAI Engine Optimization) to remain visible and bookable across Google SGE, ChatGPT, and the new AI travel landscape. 🌱 Sustainability & experience lead the way: At ITB Asia and G2E, discussions reinforced that responsible innovation and personalized experiences are now central to guest expectations and long-term loyalty. The takeaway? Hospitality is entering an augmented era, powered by AI, data, and human creativity. The brands that embrace this transformation today will define tomorrow’s guest experience. Julio Selva, Jack Catton, Bradley Bordelon, Charles BeeBee, Michael Leong, Wanid (Gee) Chalermsak, Erika Bucsi, Inés Bernal Fernández del Pino, Michael Bongiovanni, Dhiraj Tulsiani, Soma Bruce, Christophe Pereira #EventTrends #Hospitality #AIinHospitality #MeetingsIndustry #EventTech #Sustainability #GEO #CendynEvents #Cendyn

At Cendyn, we’re proud to recognize team members who go above and beyond every day. Please join us in congratulating our Q3 Award winners for their incredible contributions and commitment to excellence across the globe! 🌍✨ 🏆 Newcomer: Ralitza Koumtcheva – Product Management (EMEA) 🤝 Strongest Team Player: Danny Green – Accounting (US) 👩💼 Manager: Manikya Rao S V S S R B – Product Development (India) 🌱 Cultivator: Christina Leme – Digital Marketing (US) 🥇 Gold Award: Jae Pascal – eCommerce (US) Your dedication, teamwork, and innovation make Cendyn stronger every quarter. Congratulations to all of you and thank you for inspiring us every day! #Cendyn #CendynTeam #Teamwork #Recognition #Awards #EmployeeSpotlight

📈Corporate is rising, but it is not alone. Industries like Sports Entertainment⚽ Retail🛍️ and Technology🔋are bringing renewed energy to the Middle East’s MICE landscape. Get the insights your sales and revenue teams need to capture more share in this fast-evolving market. Download the Q3 2025 Middle East Report and see where opportunity is growing. 🔗 Link in comments! #HotelSales #RevenueManagement #HospitalityInsights #MICE #MiddleEastHotels

📈 Corporate meetings are still leading the way, but new sectors are gaining momentum. Aerospace, Legal, and Agriculture are showing signs of strong emerging growth across the U.S. Get the insights your hotel sales and revenue teams need to capture more group business and stay ahead of shifting demand. Discover which industries are driving demand and how your hotel can capture more share in the Q3 2025 U.S. Report. 🔗 Link in comments! #HotelSales #RevenueManagement #GroupBusiness #HospitalityInsights #USHotels

🚀 Corporate is still leading, but new players are rising fast. Tech, Sports Entertainment, and Direct Selling are reshaping Asia’s hotel demand. Get the insights your sales and revenue teams need to stay ahead. 📊 Download the Q3 2025 Asia Report and discover where growth is accelerating and how to capture it. 🔗 Link in comments! #HotelSales #RevenueManagement #HospitalityInsights #APACHotels

We’re proud to see our very own Brent Harris, Vice President of Sales at Cendyn, featured in AccomNews! In this face-to-face conversation, Brent shares insights on the incredible growth and opportunity across the APAC hospitality market and how Cendyn is investing in the region to empower hoteliers with the tools they need to thrive. As the hospitality landscape continues to evolve, Cendyn remains focused on innovation and leadership, from advancing AI-driven personalization to helping hotels unify their data and elevate every guest experience. We’re excited to see the momentum building in APAC and beyond, and we’re grateful for the chance to lead the conversation on what’s next for the industry. Read the full interview! Link in the comments! #Cendyn #Hospitality #HotelTech #Innovation #AI #APAC #ThoughtLeadership

Last week, the Cendyn team had the pleasure of spending valuable time with customers and partners in Singapore and Thailand! 🌏 From insightful discussions about the future of our industry to sharing meaningful moments over delicious food, it was an inspiring reminder of how collaboration drives innovation. As we continue to expand across the APAC region, our focus remains on empowering our customers with the tools and support they need to be more successful. We’re grateful to everyone who shared their time and insights with us. Your collaboration fuels our progress and innovation. The Ascott Limited, Marina Bay Sands, ONYX Hospitality Group, Frasers Hospitality, Resorts World Inc., Six Senses, Michael Bennett, Christophe Pereira, Inés Bernal Fernández del Pino , Javier Cuevas, Nicki Graham, Soma Bruce, Kevin Duncan, Charles BeeBee, Erika Bucsi We look forward to continuing these conversations and shaping the future of hospitality, one connection at a time. 💚 #CendynEvents #HospitalityTechnology #Singapore #ITBAsia #CendynInAsia

✨ The Maven x Cendyn: Redefining the Guest Experience Online When The Maven, a boutique hotel in downtown Denver, set out to increase organic traffic and direct bookings, the goal was clear: create a digital experience as unique as the hotel itself. With a guest-first website redesign, bold imagery, and authentic storytelling, The Maven transformed its online presence. The result? A site that inspires exploration, engagement, and direct booking. 📈 The results speak for themselves: +3% revenue growth +4% web bookings +88% improvement for “Boutique Denver hotels” By focusing on experience-driven content and strategic SEO, The Maven strengthened its visibility and turned more visitors into guests. 🔗 Full case study link in comments! #Cendyn #TheMaven #WebDesign #DigitalStrategy #CaseStudy

📊 Driving results through data-driven insights. As Senior Vice President of Sales & Marketing at Dimension Hospitality, Tatum Kane empowers her teams to identify new opportunities and close business efficiently, leveraging tools like Knowland to turn data into measurable success. 🤝 We’re proud to partner with Dimension Hospitality in helping hospitality leaders like Tatum accelerate growth and performance. #CendynPartners #HospitalityLeadership #SalesExcellence #DataDrivenGrowth #Knowland

When data meets strategy, success becomes inevitable✅ Fairmont Dubai joined forces with Knowland by Cendyn to turn raw insights into real results. The goal was clear: identify high-value MICE opportunities, outsmart competitors, and strengthen market presence. Through Knowland’s advanced analytics, Fairmont Dubai unlocked access to in-depth market intelligence, booking patterns, and competitor trends. The result? A smarter, faster, and more effective sales approach that transformed challenges into opportunities. ✨ Highlights: 🔒Secured key pharma group and event accounts previously held by competitors. 🏢Increased recurring corporate business and client loyalty. 📈Elevated sales productivity and market positioning. According to Mihir Patel, Director of Sales at Fairmont Dubai, these insights allowed the team to move from traditional prospecting to proactive strategy, creating lasting impact in the MICE landscape. Fairmont Dubai continues to build on this success, with Cendyn and Knowland as trusted partners, turning data into action and insight into growth. ⛓️Read the whole story in comments! #DataDrivenSuccess #SmartSalesStrategy #FairmontDubai #Knowland