Atlas just got a bit better. Here's what's new: - Zoom-in/out images: Now you can zoom into images directly in your Atlas inbox—perfect for inspecting screenshots or attachments closely. No more squinting. - Custom notification sounds: Pick between "Waterclick" and "Doorbell" notification sounds, tailoring your workspace vibe (change it in Profile Settings → Notifications). - Updated hotkeys: We’ve introduced simpler hotkeys: - Close tickets with E (we’ll phase out C soon) - Quickly change ticket status with S - Enhanced ticket selection: Selecting tickets is smoother and quicker—ideal for bulk actions and navigating your inbox efficiently. Small improvements make a big difference. Keep the feedback coming—we're listening!
Atlas
Technology, Information and Internet
Pleasanton, California 9,078 followers
All-in-one customer support software
About us
Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs.
- Website
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https://www.atlas.so
External link for Atlas
- Industry
- Technology, Information and Internet
- Company size
- 11-50 employees
- Headquarters
- Pleasanton, California
- Type
- Privately Held
- Founded
- 2021
Locations
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Primary
Get directions
4125 Hopyard Rd
Suite 225
Pleasanton, California 94588, US
Employees at Atlas
Updates
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Customer support just got easier with our latest updates. Here’s how we make handling images and attachments smoother: 📷 Inline Images in Composer: Add, resize, or remove images directly in your messages across email, chat, and slack. 🖼️ Drag & Drop in Chat: Customers can now drag and drop images into the chat widget or paste from their clipboard, making it quicker to share images. 📁 Attachments in Canned Responses: Include attachments in your canned responses for faster file sharing, saving you time and effort. Atlas just leveled up. Time for your support team to do the same. Try these new features now and tell us what you think!
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