Outages shouldn’t keep IT leaders up at night. Our e-book, Laying the Data Foundation for Agentic ITOps, shows how to build the resilient, AI-driven foundation needed for always-on operations. Discover how to: 👉 Improve MTTR and uptime 👉 Reduce L1 and MSP spend 👉 Predict and prevent change-related failures 📘 Read the guide: https://bit.ly/3If8brD #AgenticAI #ITOps #AIOps #EnterpriseIT
BigPanda
Software Development
Redwood City, California 51,980 followers
Automate L1 operations. Augment incident response teams. Stop IT incidents before they happen.
About us
BigPanda keeps the digital world running with Agentic AI, artificial intelligence that enables autonomous systems to make decisions and perform tasks without constant human intervention. Beyond other AIOps solutions, the BigPanda platform responds to and prevents IT incidents at machine speed, improving operational efficiency and delivering exceptional service reliability.
- Website
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http://bigpanda.io
External link for BigPanda
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Redwood City, California
- Type
- Privately Held
- Founded
- 2012
- Specialties
- IT Operations, IT Alert Management, DevOps, Data Science, ITOM, IT Incident Management, AIOps, Machine Learning, ITOA, IT Event Management, Service Operations, IT Monitoring, IT Automation, and ITOps
Products
BigPanda
AIOps Platforms
BigPanda enables complex IT organizations to convert noise into actionable alerts, helping ITOps focus and resolve critical incidents. Reduce downtime of critical services: Proactively identify potential outages with automated GenAI analysis. Use automated root cause analysis to expedite incident resolution and support uninterrupted user experiences. Speed incident resolution: Standardize fragmented data, workflows, and processes with an open and agnostic unified data fabric. Identify relationships and generate an actionable alert stream with our open-box AI. Maximize investments: Gain end-to-end visibility of your IT environment with Unified Analytics. Identify opportunities for strategic improvements and consolidation to improve efficiency and reduce costs. Scale incident management: Automate manual tasks such as notifying teams via Slack, Microsoft Teams, and Asana. Transform incidents into actionable tickets with custom rules and integrations into ITSM tools like ServiceNow.
Locations
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Primary
Get directions
555 Twin Dolphin Dr
Redwood City, California 94065, US
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Get directions
HaMasger St 55
Tel Aviv, Yafo 6713519, IL
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Get directions
85 Tottenham Court Road
London, England W1T 4TW, GB
Employees at BigPanda
Updates
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This Thanksgiving, we’re especially grateful for our Pandas, the people who bring our HEART values to life every day. 🐼 At BigPanda, HEART represents the values that guide how we work together: Hunger, Extreme ownership, Active transparency, Relentless customer focus, and one Team – from speaking your mind and embracing feedback, to driving innovation and walking in our customers’ shoes, to winning together. 🎉 Join us in celebrating our Q3 HEART Award winners, peer-nominated teammates who truly embody these values and make a meaningful impact across BigPanda. Swipe through to meet the winners and read the words their teammates shared about them. We’re proud to celebrate them today and are thankful for everything our Pandas do!
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Next Wednesday, December 3, join BigPanda + customer Cardinal Health for a live webinar! You’ll learn how to: ✅ Automate change risk assessment with AI. ✅ Understand the business impact of a change and assess risk to map dependencies, even with an imperfect CMDB. ✅ Establish risk guardrails to assess risk, estimate business impact, and quantify dollars saved. Details: 🕗 8am PT | 11am ET 🔗 https://bit.ly/3JGClo5 #BigPanda #CardinalHealth #IncidentAssistant #ITOps #AIOps #AgenticAI
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The fastest path to resiliency? Detect and respond sooner. Agentic AI is automating L1 incident detection, empowering IT teams to act faster, with greater accuracy and confidence. See how intelligent automation is redefining modern ITOps. 👉 Read the blog: https://bit.ly/3FNRSRn #BigPanda #AgenticAI #ITOps #AIOps
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Accelerating streaming at scale isn’t easy, especially when customer expectations keep rising. Learn how a customer, FreeWheel, uses the BigPanda platform to increase visibility, reduce incident noise, and keep their global ad platform running smoothly. 💡 Get the full story https://bit.ly/4aeIsuF
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BigPanda is proud to be a Premier Sponsor of Gartner IOCS North America 2025! Next month, join us in Las Vegas to see agentic ITOps in action. Come behind the scenes of our ITOps platform to discover how autonomous operations power uptime, efficiency, and scale. We'll be at booth 301! 📅 December 8–11, Las Vegas ✅ Demos + real-world use cases 🐼 Meet BigPanda experts 🎉 Swing by for swag, surprises & giveaways Book time with our team here: https://bit.ly/4n6sOVX #AgenticITOps #BigPanda #GartnerIOCS
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Last week, our R&D and Product teams came together for a 48 hour, in-person Hackathon across our Tel Aviv and Philadelphia offices, turning big ideas into customer-ready prototypes. The result? A burst of creativity, collaboration, innovation…and plenty of fun along the way. 🙌 Huge shoutout to everyone who participated. Your energy and ingenuity are what drive BigPanda forward! Check out some of the brilliant minds (and moments) behind the magic. 🐼
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Is your AI strategy translating to green dollars? This month’s Agentic ITOps Dispatch is a must-read from Tom Melzl, CRO at BigPanda, about how companies are recalibrating their AI spend to focus on initiatives that translate to actual savings. Topics included: 🔍 Spotting where automation pays off 📉 Shifting spend from GSIs to automation and agentic AI 📊 Connecting AI to enterprise KPIs For any executive or ops leader ready to move beyond proof of concept and show real ROI, this is especially relevant. Read more at https://bit.ly/43z5XL8 #BigPanda #AgenticITOps #AgenticAI #Automation #ITOps #AIOps #BusinessValue #GreenDollars #ROI
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Change risk shouldn’t rely on gut instinct. Join BigPanda and Cardinal Health for a deep dive into how leading enterprises bring AI into change workflows to increase accuracy, streamline approvals, and avoid business-impacting incidents. 👉 Weds, Dec 3 🕗 8am PT | 11am ET ✅ https://bit.ly/3JGClo5 #BigPanda #CardinalHealth #IncidentAssistant #ITOps #AIOps #AgenticAI
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Great energy, great conversations, and a packed booth. 🙌 That’s a wrap on this year’s Service Management World! Across three days, our team connected with attendees over demos and customers who shared meaningful takeaways. A huge thank you to Tom Thomason, Christian Latimer, Kevin Wood, Daniel Chiari, and Jack Cassidy for their hard work. This on-site team truly embodied our one-team value from start to finish. Until next year! 🐼
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