ABOUT US We’re a leading employee owned digital agency that works with the public, non-profit and private sectors. We have offices in Leeds and London but employ people UK-wide. Since 2008 we’ve worked in partnership to deliver positive, sustainable change. We’re defined by our values. We work with organisations who, like us, want to improve people’s lives. We make life easier for the teams that run services too. We can work with our clients in lots of ways. From defining organisational strategy and priorities, growing capability, researching, designing and building services, to hosting and running live services. WORK WITH US We're always looking for great people to work at dxw. We want everyone who joins us to share our values and commitment to making life better for people. Even if you don't feel fully qualified for any of our positions we'd still love to hear from you. We work flexibly and are happy to talk about how we can meet different needs in a way that works for you and us. We offer support to people who are returning to the job market after a while away. You can read about our returners' programme on our website. If you're interested, please get in touch.
External link for dxw
4 The Boulevard
Studio 1.05c
Leeds, England LS10 1PZ, GB
The Lighthouse, 1 King's Cross Bridge
London, England N1 9NW, GB
dxw reposted this
"Improving efficiency through consistency, one design pattern at a time" I'm trying to keep up with the 'AI-revolution' as much as the next designer, but it was nice to remind myself of a more traditional skill that can sometimes fly under the radar. Take a look at just one example of how we (dxw) can help clients achieve results at speed, whilst delivering the easy, accessible experiences we're known for. https://lnkd.in/ea22PhWY
Thanks to those that joined us today for our "Space Around the Thing" interactive workshop as part of Leeds Digital Festival! The group explored the invisible work that goes into transforming public services, including the biggest blockers and how we can tackle them. They got to see real-world examples of how to build services that consider the wider environment they're entering, and to workshop their own examples from both the public and private sectors. Thanks as well to Liz, Jane and Marianne for leading such a fun and thoughtful session. Want to understand more about "the space around the thing"? Check out what we've written here 👉 https://tr.ee/NEDYQ3j_gJ
"Every now and then, you stumble across a solution for one product that makes you pause and think: ‘Wait, haven’t I seen this problem somewhere else?'" Alex's latest blog post tells the story of how solving a case tracking problem in one product at Department for Education turned into a navigation pattern for an entirely different one. In user-centred design, it can be easy to get tunnel vision in day-to-day delivery across large programmes of work. But spotting these crossover opportunities can help save time and budget, and deliver more consistency for users. Read the full post here https://tr.ee/NhiwY2
Great to see Leeds Digital Festival getting underway today, we're chuffed to be part of the community sharing our practise. Tomorrow lunchtime Liz Lutgendorff, Breast Screening Pathway Lead at NHS England will join dxw's Marianne Brierley and Jane Maber to talk about "The Space Around the Thing". An interactive workshop that will explore the wider environment digital products enter, and why even well-designed solutions can fail when they don't consider it. It's for anyone working in service transformation, service delivery, or digital transformation, at any level. Tuesday 22nd September, 2026 1-2:30pm Department, Leeds Grab the last few tickets here: https://lnkd.in/ewj-zff3. #LeedsDigi26
Leeds Digital Festival is finally here! 🚀 We’re kicking things off with our official opening event at CGI: SMEs Growing Together. Building on CGI’s recent research into the role SMEs play in accelerating digital transformation, the session will explore how SMEs, large enterprises and public sector organisations are approaching partnerships, and what we can learn from working together. It’s a brilliant way to start #LeedsDigi26, with a conversation that reflects one of the things we love most about the Festival: bringing people together and strengthening our tech community through collaboration. But that’s only the beginning. 👀 There are 18 tech events happening across Leeds today, with plenty of ways to get your festival journey started. From a Women in Tech gathering at SCC to data and technology change insights from Skipton Group, and different perspectives on AI from Hippo, Parallax, Tribus Digital, Hyperact, Fleek Marketing, and many more, there’s something for all kinds of tech interests. Where are you starting your festival journey this year? 👇
We're looking for a Product Manager to help us deliver quality outcomes for organisations working for public good and the people who rely on them. Get in touch if this sounds like you, or take a look at some of the other opportunities we have across our communities of practice 👇
Recruiting again! I'm keen to find a Lead Product Manager to help shape and support our growing product discipline at dxw. I'm looking for someone who's good at finding routes through gnarly and complex needs and dynamics, can handle uncertainty, and above all is focused on the quality and value of the work we deliver for the public good. If this sounds of interest, I'm always happy to chat and answer any questions. We also have loads of other roles open at the moment, so check them out if this isn't quite the right fit! https://lnkd.in/eKM465Bp
dxw reposted this
I'm speaking at SDinGov on Thursday (24th September), 11:15am. The topic: The Art of Decision Making - Prototyping Public Services in the Age of AI. Prototyping is a bit like cooking - different ingredients, different techniques, different tastes. In my session, I'll break prototyping down into a few simple, practical layers, with real project stories, a bit of AI, and hopefully a taste of something you won't expect. If you're heading to SDinGov, I'd love to have you at my table. And if a colleague or friend is going instead of you - please send them my way 🙂 👨🍳 I'm ready to serve you. The overview: https://lnkd.in/eAKhkCCu
On 24th September, Ming will host his session at SDinGov about "The art of decision making: prototyping public services in the age of AI." While prototyping is often treated as a low-fidelity checkbox before the "real" work begins, in practice, it's one of designers' most powerful tools for validation, alignment, and uncovering constraints early. Participant takeaways from the session will include: - How to treat fidelity as a research variable and choose the right level to answer your question - Practical ways AI can accelerate prototyping - How to rethink the prototype lifecycle in an AI-accelerated world - Strategies for using prototypes as a common language to align policy-makers, developers, and researchers Get it in your calendars! 24th September, 11:15am Check out what Ming's written so far on prototyping with AI here 👉 https://tr.ee/o39kqP
dxw reposted this
We have had a brilliant year at dxw and it’s great to see what we’ve achieved with the publication of our impact report - https://lnkd.in/e-BV59Yq. dxw teams are supporting critical work across the digital public realm, whether that’s the public servants supporting our schools or the NHS workers preventing critical illness. I am particularly proud of the work we are doing in the probation service to reduce reoffending and ease the pressure on a prison system stretched to the limit. Looking ahead, we will be doing more great work in more places in the coming 12 months. We are hiring across our delivery teams so if you want to join us and make a difference, check out our open roles (link the comments).
Our latest newsletter is now in your inboxes 📬 In it, you can find out about the events we're hosting and attending over the next few months, recent things we've written, and more about the open roles we're hiring for. Take a look and subscribe here: https://lnkd.in/detrikCk
Just a few of the great roles we're currently advertising. If you fancy joining our multdisciplinary teams working on things that make a difference, take a look - and help us spread the word 👇
I don't often post here but this one gives me a great pleasure; We're hiring at dxw for multiple UCD roles (and more)! A few I'm particularly excited about.. Service designer (https://lnkd.in/eEkgDVqu) 🗺️ User researcher (https://lnkd.in/eJhE7ZEM) 🔍 Content designer (https://lnkd.in/eYJitfhG) ✏️ Interaction designer (https://lnkd.in/ejdPsjxR) 🎨 A range of experience are welcome to apply, DMs open for any questions. 😃
This week our web publishing team got together in Birmingham for some away day activities and much valued face-to-face time. Anna designed and Rianna helped facilitate a workshop to learn about sprint goals using paper aeroplanes, while the afternoon saw an AI hack event, based on the premise “what if we asked AI to build an entire project for us from scratch?” Rob said about the day: "Almost every member of every team was utilising different AI tools and licensing models. This breadth of experience means we’ve got a real chance to learn from one another as we work with AI."