North Myrtle Beach Fire Rescue is taking another step forward in community safety with the rollout of Community Connect from First Due. This new approach helps residents share critical information before an emergency, giving responders the details they need to act quickly and confidently when seconds matter. Proud to support departments like NMBFR as they strengthen preparedness and build safer communities. https://lnkd.in/gAX3g6aM #CommunityConnect #FirstDue #FireRescue #PublicSafety #FireService #EmergencyPreparedness
First Due
Software Development
Garden City, NY 13,986 followers
AI Powered Fire and EMS RMS Software – Built to Run Your Entire Operation in One Place.
About us
First Due Suite is re-imagining how Fire & EMS agencies run their operation by offering best-of-breed Pre-Planning, Fire Prevention, Incident Reporting, Scheduling & Personnel, Assets & Inventory, Community Engagement, and Response – all in a single, cloud-based platform. Customers using First Due are transforming how they function, before, during, and after an incident - ultimately leading to better decisions and a safer community.
- Website
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http://www.firstdue.com
External link for First Due
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Garden City, NY
- Type
- Privately Held
- Founded
- 2016
Locations
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Primary
Get directions
Garden City, NY 11530, US
Employees at First Due
Updates
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NFIRS is ending, and no extensions are planned. Join First Due and FSRI’s Craig Weinschenk, Director of Research, for a data-driven discussion on what the NERIS transition really means and how departments are making the switch instantly using tools they already rely on. Your department’s transition window is open now. Don’t wait until it’s too late. Register today: https://zurl.co/n6FvO #NERIS #NFIRS #FireService #FirstDue #FSRI #FireData #FireReporting #Webinar
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Honoring the courage and dedication of all who have served and those who continue to serve today. One of the many privileges of partnering with public safety is working alongside more veterans than most software companies. They bring a deep sense of duty, quick ingenuity, unwavering commitment to doing the right thing, and a sense of humor we’re grateful for every day. We’ll be thanking the veterans in our lives this week. Please take a moment to thank those in yours.
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Connect with First Due at the Frontlines and Bottom Lines EMS Innovation & Monetization Summit in Costa Mesa, CA, on November 12. Join industry leaders for a full day of education, networking, and insight into how data-driven tools, automation, and emerging technologies are transforming EMS operations. Don’t miss Justin Dillard, Director of Solution Consulting at First Due, presenting Technology as a Force Multiplier — exploring how technology can enhance performance, streamline operations, and drive better outcomes for EMS agencies. Seats are limited and reservations are required. Register here: https://zurl.co/mEQ74
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Get ready for the next chapter in Fire Incident Documentation. Join First Due and Fire Safety Research Institute's Craig Weinschenk, Director of Research, for a data-driven look at what the NERIS transition really means and how your department can move forward seamlessly using tools you already rely on. NFIRS is officially sunsetting with no extensions planned — don’t risk compliance gaps or data loss. Nearly half of all NERIS submissions nationwide already come from First Due, built for this transition from day one. Learn how to make the switch confidently with guided workflows, built-in validation, and real-time compliance updates. 📅 Save your seat today. #NERIS #FireData #FirstDue #FireService #IncidentReporting
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The Fastest Path to NERIS Starts Here. First Due is powering nearly half of all national NERIS submissions, leading the way as Fire and EMS agencies make the switch from NFIRS with confidence. With the NFIRS sunset approaching, now is the time to act. Learn how your department can transition seamlessly to NERIS and stay fully compliant before the deadline. 💡 Read the Press Release: https://zurl.co/jvm4L 🎥 Register for the Webinar: https://zurl.co/Q1kD1 #NERIS #FireService #PublicSafetyTech #DataDriven #FirstDue
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Being intentional with data means being intentional in service. 🚒 🚑 Jason O’Neill shares how First Due empowers agencies to turn insights into action, making it easier to identify trends, focus training, and drive more effective risk reduction efforts across the community. 🔗 Learn how your department can do the same with First Due: https://zurl.co/uGTuX #FireService #EMS #RiskReduction #DataDriven #PublicSafetyTech #CustomerSuccess
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Hearing how our partnerships make a difference in real-world transitions like NERIS means everything to our team. Our goal has always been to build tools and relationships that evolve with our customers, and success stories like this show what’s possible when innovation meets collaboration. Thank you to Britta Maddox, her team, and everyone at Anoka County Fire Protection Council for your trust and partnership. A big shoutout to Josh Cummins and our Customer Success team for continuing to set the standard. 👏🔥 #FireService #NERISReady #CustomerSuccess #PublicSafetyTech
There are two things about First Due that always stand out to our Fire Protection Council — 👉 First, they actually listen to their customers. Not just the “we value your feedback” kind of talk — they take what they hear and put it into action. You can see the changes reflected in the product, which builds real trust and confidence. 👉 Second, the consistency of their customer success team is unmatched. We’ve had the same phenomenal rep, Josh Cummins, since day one — and that continuity has been such a game-changer. No repeating our story, no re-explaining our structure — just true partnership and understanding. During our NERIS transition, I’ve seen just how far ahead First Due really is. Seven of our 16 departments went live over the weekend using a smooth, fast-track setup tool. While others are still working to meet the minimum requirements, First Due is already delivering next-level reporting and analytics — and it shows. Couldn’t ask for a better partner. And yes — Josh Cummins rocks. 🔥
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First Due reposted this
Sending a sincere thank you to Chief Douglas Remaley, BC Wayne Fretterd, BC John Ortlieb, Capt David Mcgill, and the Annapolis Fire Department for hosting the First Due Maryland Metro Region Command Summit on National First Responders Day! Our team was honored to connect with over 80 attendees from 9 departments to discuss industry changes, network & learn together, and discuss regional best practices. I am blessed to work with some of the best and brightest! Thank you to a great Command Summit team! Michael Heifetz, James Angerett, Christopher Walker Jordan Bond, Madison Kinney, Noelle Hartung, Hala Benmoussa, Archith Murali, Chris Fischer
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