💻 A 98% return rate isn’t luck — it’s logistics. Retriever brings structure to offboarding chaos. Every laptop return order is tracked from request to return. ✅ Real-time tracking ✅ Employee reminders that initiate action ✅ Devices securely returned and logged That’s how laptops actually make it back. 🔗 Learn more: www.helloretriever.com 📅 Schedule a demo: bit.ly/428PwoF #EmployeeOffboarding #RemoteWork #LaptopRetrieval #Retriever #RemoteIT #LaptopReturns #IAITAM #ITassetmanagement #devicereturns #DeviceRetrieval
About us
Retriever is the only platform custom-built to help you easily set up and track device returns — whether it’s one or thousands at a time. We help IT, HR, workplace experience, and operations teams at 4,000+ leading companies get laptops and monitors returned from remote employees quickly, safely, and reliably. Need a laptop or monitor back? We’ll send your employee an easy-to-pack padded box, instructions, a prepaid self-stick label (no printer required!), and reminders along the way. We’ll keep you posted with tracking updates throughout the process. Just give us your employee’s address and your address, and we'll take care of the rest. Set up your first device return today at https://helloretriever.com. Need to manage device returns at scale? Use Retriever Enterprise to track your returns in our portal and set up a return in 30 seconds or less: https://helloretriever.com/enterprise. Now offering disposal services and storage/warehousing/redeployment: https://helloretriever.com/data-destruction-laptop-disposal
- Website
-
https://helloretriever.com
External link for Retriever
- Industry
- IT Services and IT Consulting
- Company size
- 11-50 employees
- Headquarters
- Remote
- Type
- Privately Held
- Founded
- 2021
- Specialties
- Laptop Returns, Offboarding, Enterprise API, IT Asset Management, Laptop storage, Laptop warehousing, Laptop provisioning, ITAD, and ITAM
Products
Prepaid laptop return kit
IT Asset Management Software
What’s included: - A padded laptop box shipped to your employee, a prepaid self-stick return label (no printer required!), instructions, and tape - Email communications with your employee, including reminders if they delay returning their laptop - Tracking updates sent to your company email address - Friendly email support for you and your employee What fits in the box: a laptop (up to 16”) and a charger (or other charger-sized accessories) Where we ship: we support laptop returns to / from all US states
Locations
-
Primary
Get directions
Remote, US
Employees at Retriever
Updates
-
💼 Audit season is coming. Your inventory says 50 laptops. Your storage closet disagrees. When records don’t match reality, compliance reviews get messy — and expensive. Retriever gives you a single source of truth for every device: retrieved, wiped, redeployed, or disposed — all visible in your dashboard. Full control. No surprises. 🔗 Learn more: www.helloretriever.com 📅 Schedule a demo: bit.ly/428PwoF #EmployeeOffboarding #RemoteWork #LaptopRetrieval #Retriever #RemoteIT #LaptopReturns #IAITAM #ITassetmanagement #devicereturns #DeviceRetrieval
-
-
We often hear from new customers: “I wish I’d known you handled all of this sooner.” Here’s what “all of this” actually means. 👇 At Retriever, we manage the complete IT asset lifecycle, so your team can stay focused on what really matters. Our capabilities include: • Procurement – We can purchase laptops or receive shipments directly from manufacturers, VARs, or your preferred suppliers • Secure Warehousing – Professional cleaning, data wiping, and device provisioning • One-Click Deployment – Ship laptops directly to new employees from our warehouse • Laptop Swaps – Replace employee laptops with new devices while securely handling old equipment • Laptop Returns – The trusted core service our customers know and rely on • Certified Data Destruction – NIST 800-88 and DoD-compliant disposal • Asset Disposition – Recover value from out-of-warranty devices No setup fees. No contracts. You only pay for what you use, when you use it. If you’re already leveraging these services and finding value, we’d be grateful if you share this with another IT leader or organization that could benefit. Interested in expanding your capabilities? 📅 Schedule a 15-minute call to learn more: https://bit.ly/428PwoF #EmployeeOffboarding #RemoteWork #LaptopRetrieval #Retriever #RemoteIT #LaptopReturns #IAITAM #ITassetmanagement #devicereturns #DeviceRetrieval
-
-
POV: It’s Friday afternoon and your IT inbox looks like this: 💬 “I lost my laptop” 💬 “I mailed it, maybe” 💬 “It’s probably in my garage” Retriever: ✅ Sends box ✅ Tracks return ✅ Destroys data Your IT team: finally breathing easy. 🔗 Learn more: www.helloretriever.com 📅 Schedule a demo: bit.ly/428PwoF #EmployeeOffboarding #RemoteWork #LaptopRetrieval #Retriever #RemoteIT #LaptopReturns #IAITAM #ITassetmanagement #devicereturns #DeviceRetrieval
-
🤝 Sometimes the best partnerships start by chance. “I discovered Retriever by chance when we urgently needed to recover a laptop from a remote employee. Now, two years later, we rely on them for all our machine deployment, retrieval, and refurbishing needs. Working with Retriever has been incredibly straightforward—they set up a shared Slack channel with us and always respond promptly to any questions or urgent requests. Just today, they truly went the extra mile. We had an employee whose laptop failed on her very first day, and we needed to get her a replacement as soon as possible. My colleague and I were discussing how we only had old machines in storage, which were slated for recycling, and that shipping a new device would take too long. At that moment, the Retriever representative jumped in and offered to go to the store, purchase a new machine, set it up, and ship it out for overnight delivery. I hadn’t expected Retriever to offer this kind of service, but it turned out to be exactly what we needed. I’m genuinely grateful we found Retriever. They have far surpassed any expectations I had at the start.” Stories like this remind us why we do what we do — helping IT teams move faster, reduce stress, and keep employees working without interruption. 🙌 #CustomerReview #HappyCustomer #EmployeeOffboarding #RemoteWork #LaptopRetrieval #Retriever #RemoteIT #LaptopReturns #IAITAM #ITassetmanagement #devicereturns #DeviceRetrieval
-
-
📊 According to Gartner 2026 CIO Agenda, CIOs face rising pressure: tight budgets, limited staff, and high expectations for secure, efficient IT operations. Lost laptops, endless follow-ups, and compliance worries? Retriever fixes all of it. What used to take hours of hand-holding now happens silently in the background, so your team can lead instead of chase. 💡 Read the full Gartner CIO Agenda here: https://bit.ly/47njIgM #EmployeeOffboarding #RemoteWork #LaptopRetrieval #Retriever #RemoteIT #LaptopReturns #IAITAM #ITassetmanagement #devicereturns #DeviceRetrieval
-
-
Remote work created a security gap most companies still haven’t closed. When an employee leaves, that corporate laptop instantly becomes a compliance risk. Here’s what the best IT teams do differently: 1️⃣ They don’t email return labels or rely on employees to handle shipping. They control the process from day one with a prepaid, pre-packaged return kit. 2️⃣ They don’t guess. They track every asset from the moment it leaves the employee’s hands until it’s physically back on site. 3️⃣ They don’t let laptops pile up in a closet. Each one gets a clear next step — evaluate for disposal or reprovisioning, then securely store or responsibly dispose. Every hour a device is “in limbo” is an hour your company is exposed. If you’re looking to strengthen your process or relieve the burden on your IT team.. Retriever can help. 🐶 🔗 Learn more: www.helloretriever.com 📅 Schedule a demo: bit.ly/428PwoF #EmployeeOffboarding #RemoteWork #LaptopRetrieval #Retriever #RemoteIT #LaptopReturns #IAITAM #ITassetmanagement #devicereturns #DeviceRetrieval
-
-
Is Your Offboarding Budget Locked into Unused Subscriptions? 🚫 Stop paying for recurring fees that don’t scale with your team’s actual turnover or growth. Retriever is the smart alternative: 💡 Ultimate Flexibility: Use us for one return or for thousands. 🤝 Zero Commitment: No setup fees. No subscriptions. No contracts. Pay only for what you use..a reliable, secure asset return. That’s the kind of efficiency your CFO will love. 🔗 Learn more: www.helloretriever.com 📅 Schedule a demo: bit.ly/428PwoF #EmployeeOffboarding #RemoteWork #LaptopRetrieval #Retriever #RemoteIT #LaptopReturns #IAITAM #ITassetmanagement #devicereturns #DeviceRetrieval
-
-
Stop managing assets. Start controlling the full device lifecycle. 🔒 The moment a laptop is returned, its journey shouldn’t end at your front door. Retriever simplifies the entire device lifecycle with one solution: ✅ Laptop & Monitor Returns ✅ Laptop Warehousing & Deployment ✅ Laptop Disposal Get total, compliant control over your IT assets. See how Retriever streamlines every step: www.helloretriever.com 📅 Schedule a demo: bit.ly/428PwoF #EmployeeOffboarding #RemoteWork #LaptopRetrieval #Retriever #RemoteIT #LaptopReturns #IAITAM #ITassetmanagement #devicereturns #DeviceRetrieval
-
-
The Easiest Offboarding Checkbox You'll Ever Mark 📦 Remote employee offboarding is complicated. Device return shouldn't be. Retriever makes it simple with: ✅ Zero subscriptions ✅ No setup fees ✅ No contracts Stop complicating returns. Start recovering assets. See how Retriever can save your HR and IT teams hours. Visit: www.helloretriever.com Schedule a demo: 📅 bit.ly/428PwoF #EmployeeOffboarding #RemoteWork #LaptopRetrieval #Retriever #RemoteIT #LaptopReturns #IAITAM #ITassetmanagement #devicereturns #DeviceRetrieval
-