OUM Chiropractor

After-hours messages deserve the same thorough documentation as anything during office hours. Complete records support continuity of care, protect patient safety, and often serve as your primary evidence if an outcome is ever questioned. When a call or text goes undocumented, critical information gets lost and your practice is left exposed. Learn what to capture and how: https://hubs.ly/Q04xdR_D0

A patient purchased three acupuncture treatments, attended only one session, then alleged permanent nerve injury to her left ankle. The claim was defensible. A missing chart is what turned it into a liability. Our Fall 2026 Brief Case breaks down how it happened and the practical strategies that could have protected the practice. Download your copy: https://hubs.ly/Q04xkgTv0

Direct liability is only half the picture. Your exposure can also extend through the actions of the people working under your direction. Knowing the difference is what protects your practice, not just you. See where your exposure really begins: https://hubs.ly/Q04w07kd0

This Labor Day, we’re reminded that behind every profession we serve is a person whose expertise and commitment carry real weight, for their patients, clients, and communities. We hope you take a well-deserved moment to step back, rest, and recognize the value of the work you do.

You weigh malpractice risk by your own clinical decisions. But your exposure doesn’t stop there. Vicarious liability can hold practice owners and organizations responsible for the negligent actions of employees, supervised providers, and others acting on their behalf, even when you weren’t directly involved. Strong hiring, training, supervision, and the right coverage can help reduce it. Understand how it works before a claim tests it: https://hubs.ly/Q04vYnMj0

No provider or staff member should have to tolerate harassment as part of the job. Setting professional boundaries with patients, addressing inappropriate behavior the first time it happens, and documenting every incident protects your team and strengthens your practice’s position if the behavior continues. Learn how to respond to sexual misconduct and harassment from patients: https://hubs.ly/Q04tZ_ZG0

Healthcare providers and staff have the right to a safe and respectful work environment, yet inappropriate patient behavior often goes unaddressed until it escalates. Clear policies, professional communication, and consistent documentation give your team the tools to respond promptly and confidently. The latest OUM Insights Blog explores how practices can take proactive steps to protect their teams when patients cross the line: https://hubs.ly/Q04s--580

What happens before an adjustment can matter as much as the adjustment itself. In this case, allegations centered on a failure to identify underlying spinal pathology and whether conservative testing should have come first. This Brief Case walks through the case and the risk reduction strategies that help chiropractors catch neurological red flags before treatment begins. Download your copy: https://hubs.ly/Q04s-c7V0

From natural disasters to cyberattacks to workplace violence, emergencies can disrupt healthcare operations with little warning. The time to build your response plan is before you need it, not during the event. Learn how to prepare your practice for the unexpected: https://hubs.ly/Q04svZ-00

Documentation practices can protect your practice, or expose it. In this case, a patient alleged that a nude photograph was taken without her knowledge during an appointment, raising serious questions about consent, communication, and clinical photography protocols. This Brief Case examines what went wrong and how chiropractors can safeguard their practices with clear policies around patient privacy. Download your copy: https://hubs.ly/Q04rT9hg0